“24 March 2022 and im also another one sold used keys by these scammers.Eneba should be taken offline. Passed around their customer services who are trained to reply the same nonsense, useless info to help. I rate this company Number 1 as the WORST in all 20 years ive shopped online. Just pay a bit extra as you think you save money buying cheap from Eneba when all theyve done is take your money and sold you something which does not work. Google Eneba and youll see about how bad they are.”
“The seller scammed me with 125 euro steam cards that were probably sold to multiple people. I tried to get help from their help desk, they gave me useless answers and asked for a lot of screens and stuff (that I always immediately provided) for like 20 days, after that they closed my case stating that I could not 100% prove that the seller was a scammer.
Funny part: to prove it I would need info from the seller that he obviously doesn't provide or the full picture of the cards that they did not provide even if I asked it multiple times.
End of the story: if you get scammed by the seller, ENEBA will just help the seller scamming you.”
“Sold me a game product key which had already been redeemed. I submitted the issue through their website, got an email from a robot asking for the same information again, I replied, got no response.”
“I buy the last monster energy supercross and I got another game, not the first time. I got scammed for +10€ and no refund possible.
Cheap price, cheap website.”
“I warn you not to buy on this website, they sent me a used code and now I must prove that I am not lying so that they answer me for my money, expose private information and wait as long as they want, do not say no me I did not warn you”
“After purchassing a code for the wrong platform I had to raise a few tickets and also wait a few days for an answer.
They pretty much said your mistake so no refund.
This is a digital set of numbers for goodness sake!!
AVOID as they will rip you off!!!”
“Unprofessional, unhelpful and poor customer service.
Ordered a key from them which had already been claimed. Sent them all the evidence so the problem could be resolved. They kept replying to me saying I needed to respond, I did so every time. They suddenly closed my case, after me responding to them each time they asked (including all the evidence every time).
Couldn't believe it, never seen a company try to sweep a problem under the carpet like this. 100% avoid and take your service elsewhere.”
