“Bad business I paid for something and they gave me a code that was all ready used and they want to anything it's been over a week bad business if u want something I would go somewhere else to shop bad business,”
“Be aware, they are scammers. If you don't want lose your money, don't buy from them. They will steal your money and there will be nothing you can do. I don't know how something like this can be legal.”
“Purchased acronis 2020 1 device lifetime product. Tried to active on my computer but get the message "keys not activated, serial number already registered". Tried all the recommended suggestions to fix but nothing worked.
How can I get a refund on this product?”
“Bought keys in bulk, some were defective, contacted eneba and they gave me the old rodeo to contact x,y,z. At the end, they said they couldn't do anything about it.”
“Well i tried to buy a game but after i put in my paypal info it told me my transaction failed because i had ad block on and to try again so i did the it ask for a phone number to send a link to and then told me my number was not real . So i checked my PayPal and found they charge me every time they said try again . i tryed eneba customer service they had me write a ticket and never got back to me so i had paypal get rid of the charges . its just a scam site .report to Google as a scam site i know i am cause this is a big scam .”
“Worst website ever, I purchased a product, there was a bug during the payment, and after an hour or something, I got automatical refund e-mail (which I hope is true and they will give my money back, I would prefer the product, though). Not trustworthy at all.”
“I bought a $100 eshop gift card from their site from one of their sellers on December 18th. When I went to activate it for my brother on December 24th for his Christmas present, it was already activated. I tried to resolve this issue and 2 weeks later they sent me an email essentially stating that it wasn't activated when it was sent out and that they sided with the seller. Thank God for PayPal and their protection because I already got refunded from them and if I hadn't used them I for sure would not have the eshop card or the refund, I'd just be out $$. Luckily, Gamestop has digital delivery and Christmas was saved, more of the story, stay away from this sketchy site and save yourself the trouble by going with one of the official distributors. Nothing but scammers and skells here.”
“well, we ordered a product which we received a code to activate. Lo and behold, the code did not work. When we contacted Eneba, it was sorry, but the seller states it has been activated, We lost $292. Do not trust this site.”
“Duplicate keys are sold via this platform and if you report it nothing will be done. Eneba sides with the fraudulent sellers and ignores all of your provided proof. Your money is obviously also gone.”
“I bought a Turkish Google Play prepaid card, and when I tried to use the code I got the "code already used" error message. Obviously I didn't redeem the card before, and I asked the seller to get a new card. As requested I sent all the screenshots they asked for, but after a couple of days, they said that my card wasn't used when they sent the code to me, so they refused to refund me or give me another card.”
“Scammed...
Purchased a £50 Nintendo switch gift card and when it was received and inputted into my device I was told "this code has already been used"
I let Eneba correct the issue and supplied all evidence they required... but nothing got done. Thank god I paid using PayPal where I now have opened a dispute against them!
Would not recommend”
“Store lists a Base Game + DLC bundle steam key, then when you actually purchase it you only get the base game and have to fight your way with their support for a refund. First purchase on their website and probably the last.”
