eneba-com Reviews

Name: eneba-com
Rating: 1.23

1.2 Rating 177 Reviews

5 %

of reviewers recommend eneba-com

Company Reviews

Questions

Metrics

1.2

Based on 177 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

67559967

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eneba-com 1 star review on 15th April 2024

Saad

eneba-com 1 star review on 2nd April 2024

Katy

eneba-com 1 star review on 13th October 2023

Brian1986662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“cdkey charged in bank account, error during buying process, no email no response, no refound....”

Helpful Report

Posted 3 years ago

“Bought a game in march, the key did not work (already used, wrong - whatever noone probably will ever know). Since then i argue with them. They want that i contact the publisher which will never answer and dont want to pay the money back. STAY AWAY FROM THAT SCAM COMPANY! Would give minus 5 Stars if it would be possible.”

Helpful Report

Posted 3 years ago

“They sell used codes and they have slow customer service. I am still awaiting a refund or replacement for my Sea of Thieves game.”

Helpful Report

Posted 3 years ago

“DO NOT buy from them! Sent me an invalid code for the psn. After contacting them via Paypal maybe they got scared and refunded me immediatly.”

Helpful Report

Posted 3 years ago

“One month after your website gave me an error, and after lots of time wasting and you guys telling me to just wait, and lied to my face about this problem "not having anything to do with you" and I am still waiting for my product, FOR WHICH I ALREADY PAID, BUT NEVER GOT. Your customer service just lied to me repeteadly and even stopped replying to me after a few days, so I had to create another ticket, and even tho I got a reply I am STILL WAITING. Terrible service, never buying here again or recommending.”

Helpful Report

Posted 3 years ago

“I am not the type to want to review any entity, but this company got me doing it! If I could I would give them a zero star! That’s how bad their product (lack of clarity in product descriptions) and worst of all their customer services. I bought an item that was downloaded but it was in the wrong gaming platform. After sent ticket and tons of email exchanges, they refused to refund or make it right by providing me with anything close to what I have purchased. They cited terms of agreements!!!! Don’t waste your hard earned cash in here! There are more customer friendly gaming entities out there!”

Helpful Report

Posted 3 years ago

“‼️‼️‼️DO NOT PURCHASE THEY ARE CROOKS‼️‼️‼️ I just purchased an Xbox game pass and games live. It did not work. My 14 year old son used his pocket money. The key did not work. It did not give him access to Live. I contacted customer services and they basically said tough.‼️”

Helpful Report

Posted 3 years ago

“This site is horrible, They won't reimburse my purchase Worse yet, I put a review on trustpilot and they had it reported and removed, I have send the information trustpilot asked for but doubt they'll put it back online, which means eneba is manipulating their score there, and the 3.5 rating here is probably a lot closer to what a horrible company this is”

Helpful Report

Posted 3 years ago

“NEVER BUY ANYTHING FROM THIS WEBSITE! I tried to buy a game, was charged and didn't receive it. If you get scammed, try to contact your credit card company.”

Helpful Report

Posted 3 years ago

“They betray people. Some people get a used key and i got a key but the game does not work. The mail service is very, very bad and really stupid. I will never buy a game there!”

Helpful Report

Posted 3 years ago

“Really bad sellers or scammers? Wrong descriptions and no refund for wrong Key delivery.”

Helpful Report

Posted 3 years ago

“If your code works the first time you are in luck. If it doesn't, you're in for a roller coaster! So far, 1/3 of the games worked the first time. I'm currently waiting for the response on one of them. It's been 2 weeks, and they decided to ignore me. Just buy on Steam, IT IS JUST NOT WORTH IT!!!”

Helpful Report

Posted 3 years ago

“Scam! They are selling used keys, after adding few negative opinions they decided to refound. Excepted time for refundation is 28 days!!!”

Helpful Report

Posted 4 years ago

“Poor customer service and even worse webSite experience. Click on PSN > Fifa20 Points .. takes you to Origin and or Xbox. Purchased the incorrect product twice and noticed when tried to redeem in my console. I reached out to them and they said they weren’t going to refund me because I had “opened the key”. Will never shop there again. FYI- Amazon has better prices, hassle free, and if you ever have an issue you can actually speak to someone nice that will always try to help you.”

Helpful Report

Posted 4 years ago

“Purchased a code and it was a duplicate code. Shitty site”

Helpful Report

Posted 4 years ago

“I ordered a fortnite skin key from them with a vbucks bundle. The code immediately registered as "inactive" upon trying to redeem it. I've been in contact with customer support and they keep making me jump through hoops before they will refund me my money. The next step is for me to talk with PS4 customer support and they want screenshots of the entire conversation before they're refund me. Its not worth the hassle at this point. BUYER BEWARE”

Helpful Report

Posted 4 years ago

“CAUTION. SCAMMERS. I purchased a game 16 days ago from there. They sent me a key that had already been used. They asked for screenshots of my library and licenses which i provided almost 10 day ago. Since then they stopped responding to emails. DON'T BUY ANYTHING FROM THEM. They might have cheap prices because that's what they want to achieve, to scam people. Avoid this store.”

Helpful Report

Posted 4 years ago

“They have not refunded me”

Helpful Report

Posted 4 years ago

“I bought 3 key's from eneba, everything was ok, tonight i decide to buy Dirt Rally and Assassin's Creed Origins from the seller Best-Pick, i recived a Steam key for Dirt Rally that works and a picture of a key for Assassin's Creed Origins. When i opend the picture a letter from the key was a little bit erased but i figured out what letter was, when i eneterd the key to my uplay account guess what the code was already been activated on another account. The support team reply my 6 days ago: " We are still waiting for a reply from the supplier." 12 Days and no new key or refund. My case was assignet to a guy Bill Jagger 4 days ago, and the priority was set to urgent but nothing else. 12 DAYS AND I'M NOT ABLE TO PLAY THE GAME I PAYED FOR!!!!”