eneba-com Reviews

Name: eneba-com
Rating: 1.26

1.3 Rating 213 Reviews

5 %

of reviewers recommend eneba-com

Company Reviews

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Metrics

1.3

Based on 213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult

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Phone:

67559967

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eneba-com 5 star review on 24th March 2025

Asanali

eneba-com 1 star review on 30th January 2025

Con Balatli

eneba-com 1 star review on 22nd December 2024

eneba-com 1 star review on 17th November 2024

Con Balatli

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want to share my personal experience as a former employee of Eneba. My time working for this company was extremely disappointing, I feel it is important to provide an honest account of my experience to help others considering employment with them. The most important part is that my trainer intentionally wanted me to type 'PR' into the search bar to reveal potentially visited 'certain' websites while looking at my search history (And then take a screenshot) to try to mock me in front of my coworkers. Initially, I was confused because I didn't realize what he had done until later. I'm worried that he might be engaging in this practice with other new employees, causing them to experience the same situation. Apart from this incident, I encountered numerous issues that significantly impacted my professional well-being. The work environment was characterized by a lack of respect and a general disregard for employee well-being. Management consistently failed to address concerns, leading to a pervasive sense of frustration and demoralization among the workforce. Additionally, there was a blatant disregard for work-life balance. I consistently found myself working on a hectic schedule without proper compensation even on national holidays. The workload was overwhelming and unrealistic, resulting in excessive stress and burnout. This company and their team leaders showed little regard for the mental and physical health of its employees. Furthermore, the compensation and benefits provided were far below industry standards. Salaries were uncompetitive, and there was a lack of benefits or performance-based bonuses. I strongly caution potential employees to thoroughly consider their options before joining Eneba. The negative work culture, lack of work-life balance and inadequate compensation and benefits make it an unfavorable choice for anyone seeking a positive and fulfilling professional experience. Please note that this review is based on my personal experience, and others may have had different experiences working for Eneba. However, I believe it is essential to share my story to shed light on the company's shortcomings.”

Helpful Report

Posted 1 year ago

“Poor service, seller sold me a used code and refusing a refund/new code I will be staying away from Eneba in the future. I purchased some gift codes from seller Digital Keys and a higher value one has already been redeemed on someone else's account. I informed Eneba straight away, literally within a few minutes of the order going through, and they passed on the information to the seller who has told them that the key was unused, which is false. I have gotten back in contact with eneba with further proof the key was used before my purchase but they have said that the seller provided a photo of a physical gift card which is "solid proof to them that the card was unused". I am now £45 down. It is a shame as Eneba has been good in the past, I have placed many orders, but this experience has been poor and I will not be making anymore purchases in the future. Be aware and stay away from Eneba.”

Helpful Report

Posted 1 year ago

“Stole £25 from my Paypal - but I didn't order anything from this website for almost 2 years!! Stole £25 from my Paypal. Sent me an email to say "your order has been confirmed", but the thing is that I didn't order anything from this website for almost 2 years!! Customer service was not responding until I left a negative review on Trustpilot website. All they say is that they cannot help. No refund, no order cancellation, nothing. It's a scam. Read the reviews on Trustpilot, half of the people say their code didn't work and Eneba refused to refund them or offer a new key. So it is obvious they must be scamming people. Shocking customer service. They said they cannot help and closed my case without me even replying to their last message! Then sent me a link to rate their "support"!!! Avoid this website at all costs. You have been warned.”

Helpful Report

Posted 1 year ago

“TOTAL SCAM! They sold me a game code that was already used. When I provided them screenshots providing that the code was already redeem and screenshots of my order history showing that I didn't receive the game they still said there's nothing they can do and won't give me a refund. They are thieves. Beware.”

Helpful Report

Posted 1 year ago

“Bought a software package. The image showed the current version. When I purchased the software, it was a version a few years old. Eneba had no interest in helping me. This was my first and last purchase from them. I am not saying every product on the site is falsely advertised but I am saying that if you are the victim of a shady seller, Eneba will not help you.”

Helpful Report

Posted 1 year ago

“DON'T TRUST THIS COMPANY, I HAVE A KEY THAT DON'T WORK, AND NO REFUND...”

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Posted 1 year ago

“Elden ring scam”

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Posted 1 year ago

“Absoluttely horrible experience, the SMS verification simply did not work. Consistenly. After an hour of trying to use this absolutely horrible service, I had to gave up. If this review finds you, DO NOT USE THEM.”

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Posted 1 year ago

“I bought a game on October 10th, the code doesn't work. I sent an email asking for a solution, they replied that they would speak to the supplier(?) and to date they have never said anything to me again. If you want to buy a game to play in a few weeks, this is the ideal store”

Helpful Report

Posted 1 year ago

“Bad business I paid for something and they gave me a code that was all ready used and they want to anything it's been over a week bad business if u want something I would go somewhere else to shop bad business,”

eneba-com 1 star review on 13th October 2023

Helpful Report

Posted 1 year ago

“Be aware, they are scammers. If you don't want lose your money, don't buy from them. They will steal your money and there will be nothing you can do. I don't know how something like this can be legal.”

Helpful Report

Posted 1 year ago

“Purchased acronis 2020 1 device lifetime product. Tried to active on my computer but get the message "keys not activated, serial number already registered". Tried all the recommended suggestions to fix but nothing worked. How can I get a refund on this product?”

Helpful Report

Posted 1 year ago

“terrible costumer supprot”

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Posted 1 year ago

“terrible site where buying games will almost guarantee that you don't get your product tbh”

Helpful Report

Posted 2 years ago

“Bought keys in bulk, some were defective, contacted eneba and they gave me the old rodeo to contact x,y,z. At the end, they said they couldn't do anything about it.”

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Posted 2 years ago

“Cheat Cheat Cheat”

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Posted 2 years ago

“Well i tried to buy a game but after i put in my paypal info it told me my transaction failed because i had ad block on and to try again so i did the it ask for a phone number to send a link to and then told me my number was not real . So i checked my PayPal and found they charge me every time they said try again . i tryed eneba customer service they had me write a ticket and never got back to me so i had paypal get rid of the charges . its just a scam site .report to Google as a scam site i know i am cause this is a big scam .”

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Posted 2 years ago

“Don't retmy refund Noe tell look into it honest think joke close company not good”

eneba-com 1 star review on 1st April 2023

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Posted 2 years ago

“ESTAFADORES. Compras un juego digital y te dan un código duplicado, 45 euros que no te devuelven y no te deja jugar. ESTAFADORES”

Helpful Report

Posted 2 years ago

“Worst website ever, I purchased a product, there was a bug during the payment, and after an hour or something, I got automatical refund e-mail (which I hope is true and they will give my money back, I would prefer the product, though). Not trustworthy at all.”

Helpful Report

Posted 2 years ago

eneba-com is rated 1.3 based on 213 reviews