EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.33

4.3 Rating 1,221 Reviews

83 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.3

Based on 1,221 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got booked in really quickly for an installation, the team happily answered my numerous questions. I also had to cancel my initial installation on the day due a positive covid test that morning, but it was no hassle and I was rebooked following my isolation period. Really pleased with the whole experience overall”

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Posted 3 years ago

“Danny was fantastic, the charger was fitted quickly with no fuss. He talked me through the set up process and made sure the car was charging before he left. And everything left clean and tidy.”

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Posted 3 years ago

“Nice compact charger, the app is useful to check the charging stats, and to lock the charger from unauthorised use.”

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Posted 3 years ago

“Great small charger but cannot make the App work.”

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Posted 3 years ago

“Compact Smart looking charger, simple to use App interface. Installation was quick and done very neatly by their recommended installers. Very happy with the service”

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Posted 3 years ago

“Great service from EO, installation was smooth and a neat job by the installer EV Domestic”

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Posted 3 years ago

“Charge developed a fault 2 months after installation. It’s a known fault but they have no solution. They fail to respond to emails or calls. “Our technicians are working around the clock to get to the bottom of this issue, and we will be in touch within the next 48 hours with an update” is their standard response yet they fail to update. I regret using this company. AVOID.”

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Posted 3 years ago

“fantastic experience all round, thank you”

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Posted 3 years ago

“Your installer was excellent he was friendly, professional and helped in every way to make the installation satisfactory to our requirements”

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Posted 3 years ago

“Superb. I had several quotes and EO came out best. Renault dealer had said they would! Brilliant communication and brilliant fitting. Worked hard to make it look just right on our outside of our old stone wall. Neat high, quality job in mains cupboard too. I know a bit about electricians. These people are the real deal. Polite, on time, tidy, fast. Well done. Thank you. Stevens Family, Hampshire.”

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Posted 3 years ago

“Very simple to navigate the app-based questionnaire during the preparation process. Great installation experience with the approved installer (WB Electrical).”

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Posted 3 years ago

“Great service and the installer was very helpful”

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Posted 3 years ago

“When you looking for great customer service look no further. Can not fault this process from start to finish”

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Posted 3 years ago

“EO Pro Mini 2 not fit for purpose! EO have known my unit is faulty for over 2 weeks now and have offered nothing to fix the problem. They keep kicking the can down the road saying, "we'll get back to you in # hours". They do not, I chase, rinse and repeat. The product does not work and the customer service is none existent. Being reliant on a home charger for your vehicle means you are reliant on this product more than a normal consumer product, the customer service and product quality should reflect this. AVOID AVOID AVOID!”

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Posted 3 years ago

“Arrived on time and went the extra mile to get the charger where we wanted ir”

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Posted 3 years ago

“Very neat installation, excellent service, highly recommended”

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Posted 3 years ago

“Great service and were courteous. Highly recommend”

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Posted 3 years ago

“Excellent service from initial e-mail enquiry to installation. Feedback from eO team was great both via the online application and on the phone. Install went very smoothly. I have one minor issue, a grommet from the face plate of the charger is missing and I am awaiting eO or the installer to remedy this (not heard back yet). If this gets fixed properly the 5 stars from me. If I don't hear back I will be disspointed.”

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Posted 3 years ago

Good morning Garry, I was just wondering if you received a replacement bung to attach to the device? please email support@eocharging.com if you have not and we will ensure to rectify this. Kind regards, Craig Chandler COO

Posted 3 years ago

“Easy and efficient installation. Neater and less cumbersome looking than some of the other wall boxes on the market”

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Posted 3 years ago

“Very professional service from initial booking to installation”

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Posted 3 years ago

EO Charging is rated 4.3 based on 1,221 reviews