Epic Cosplay Wigs Reviews

Name: Epic Cosplay Wigs
Address: 13 Orchard Rd, Ste 106, Lake Forest, California
Rating: 4.83

4.8 Rating 3,310 Reviews

96 %

of reviewers recommend Epic Cosplay Wigs

4.8

Based on 3,310 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Epic Cosplay Wigs 5 star review on 4th November 2025

Michelle A

Epic Cosplay Wigs 5 star review on 3rd November 2025

Anonymous

Epic Cosplay Wigs 5 star review on 22nd October 2025

Kyndall E

1700

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Maia peach blonde wig which states it comes with a set of ponytail clips. I ordered a second set of ponytail clips and received them in the blue black fusion color of the Eros I ordered. I don’t mind the inccorect clips and will use them, but it’s not what I ordered”

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Posted 4 years ago

Hi Kristen! We are so sorry about this mistake! One of our reps will reach out to you via email to correct this error. Thank you.

Posted 4 years ago

“Wig itself is in excellent condition and is a very good quality. However, I paid for express shipping because I needed it quick for a convention, the wig didn’t arrive until the afternoon of the convention and I had no time to style it”

Helpful Report

Posted 4 years ago

Hi Travis! Thank you for your review! I see that you ordered priority shipping for your order and it did take longer that it's supposed to. We are really sorry about this. If you'd like, please send us a support email (with "attn Tiffany" in the subject) and you can choose to get your shipping cost refunded back to you in the form of store credit or to your card. Your choice!

Posted 4 years ago

“You have a great selection and it shipped fast. Unfortunately my address was not properly added to the shipping label for DHL because tracking says it came all the way to the post office in my town, then was rejected and sent back to you in CA because my actual house address never made it on the label! I have reached out to your customer support (5 days ago) and still have not gotten a response. My address was filled out properly on my checkout form, it was listed correctly on my order confirmation.”

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Posted 4 years ago

Hi Bryauna, thank you so much for your review! We are so sorry for the trouble. When the original package came back, we were able to confirm that the address on the shipping label was correct so we suspect that the last courier who handled your package simply couldn't find your address. If you did not receive your replacement wig yet, please let us know and we will assist you ASAP. Thank you ^-^

Posted 4 years ago

“The wig was actually not at all like the one I saw pictured. The one pictured is more red and not super curly. What I got was orange-ish and very curly. Quality does seem decent though.”

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Posted 4 years ago

“I was genuinely excited about trying and epic cosplay wig as I’ve heard nothing but good things. I won’t be trusting it again.”

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Posted 4 years ago

“I don't know what is going on with this company. We have now been sent the wrong wig. I have a very upset daughter who now does not have a Christmas present.”

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Posted 4 years ago

“The shipping was fast, but I ordered two wigs and neither of them were usable. Going to try one more time before I decide what I think of the company.”

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Posted 5 years ago

Epic Cosplay Wigs is rated 4.8 based on 3,310 reviews