eSpares Reviews

Name: eSpares
Address: Medco HouseBordesley Green Road, Birmingham
Rating: 4.53

4.5 Rating 1,020 Reviews

88 %

of reviewers recommend eSpares

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cooker element went Christmas Day ordered new one 27th Dec received part on 29th Dec all fitted up and running in 15 minutes very good service”

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Posted 4 years ago

“Item ordered p.m. Xmas eve, delivered today, 29th. Excellent service considering holiday time. WELL DONE spares thank you.. Regards Chris Gritt”

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Posted 4 years ago

“element to cooker failed on th 23rd december, of course all my fault, ordered part 7 in the evening and delivered by mid day christmas eve, thanks so much e spares for a fantastic prompt service and saving our xmas ( or should I say my xmas) Regards, Stuart, out of dog house”

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Posted 4 years ago

“Beko washing machine inlet valve failed on the 23rd December, ordered from eSpares on the 22nd December, had to pay for next day delivery which wasn't an issue and true to their word part was on my doorstep half past seven this morning by DPD. All fitted and washing machine back in service in time for Xmas 👍🎅”

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Posted 4 years ago

“Absolutely delighted with the advice, the product, the delivery and service!! Cannot believe you managed to deliver my part within 12 hours of ordering....and on Christmas Eve!! A small order but a big impression made. Well done and Thank you 👏👏👏”

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Posted 4 years ago

“Thank you very much for brilliant service - the part was delivered bang on time and we were able to install without too much hassle. Means we now have a serviceable oven in time for Xmas! Just wish these elements would last longer!”

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Posted 4 years ago

“I am happy to say what happened to me - driver door broke Sat lunch time. Looked in town for new drier but it fits in a cupboard and not easy to replace. Daughter told me about ESpares and I ordered a new door 10pm Sat. quite easily - got an email saying would be here Monday but could be delay because of Xmas. Get in touch if did not come in five days. Monday am text 7am to say coming about 12 noon - it did. I got my local DIY lady to put it on and by 1pm lunchtime on Monday I was back with a working drier - beat that. Thank you. I am chuffed - Happy Christmas.”

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Posted 4 years ago

“So our oven refused to work 2 days before Christmas. We needed to replace the heating element. We ordered the part from espares at 21.45 on 23 December and it arrived at 8.40am on 24 December, Christmas Eve! Thank you for such efficient service and saving our Christmas dinner!”

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Posted 4 years ago

“Merry Christmas ESpares and thanks for all the helpful videos and customer service chats that make our lives so much easier x”

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Posted 4 years ago

“I placed an order online and made a mistake in the delivery timeframe. Hamza on their social media channel was amazingly helpful, very calm, and pointed me in the right direction. The really superb piece of customer service, is when I got a message back from him ( on his own initiative ) telling me the order was now correct. Today - 24 hours later and on Christmas Eve - I receive a new inner glass for my oven door which was broken yesterday. The website is so easy to use, the product list is superb and eSpares did what the manufacturer couldn’t - deliver overnight. Totally bowled over. Thank you.”

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Posted 4 years ago

“After our oven broke at 6pm on 23rd of december we thought our Christmas was ruined. I ordered a nee element from espares with next day delivery that night and to my amazement it arrived at 9am on Christmas eve. Brilliant speedy service and finding the part i needed was very easy. Espares saved the day for us.”

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Posted 4 years ago

“Brilliant service, even at Christmas time order dealt with very quickly.I had ordered the wrong part so had to return the part which was smooth and simple. They helped me find the right part and it was sent out in a flash .All emails were answered promptly and this is the most helpful and by far the best service I have had from any company. I would recommend this company very highly they are a pleasure to deal with”

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Posted 4 years ago

“I have been using e spares for years They always seem to have all the odd bits and pieces I require. Excellent service. Really helpful. Prompt postage once item located. Needed a hinge for a very old cooker the other day. Arrived today, fitted it ( even though I am an older lady) dinner roasting as we speak. Well done e spares !!”

Helpful Report

Posted 4 years ago

“Saved us a lot of grief with next day delivery .Part ordered and arrived next day by DPD .Price Fair for OEM item .Delivery £2.00 dearer than standard so no brainer. Highly recommend this company ,never let us down and never had to use the returns and refunds so cannot comment . The DIY videos are a God send if your hesitant and I have always found them inspirational.”

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Posted 4 years ago

“Great service, product good quality and price. Delivery was Brilliant and saved our Christmas Dinner with replacement part arriving to save the day. Thank you eSpares.”

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Posted 4 years ago

“Great service and no quibble on returning parts if needed. You should have no concerns in using espares , fully recommend them having been using them for 10 years or so”

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Posted 4 years ago

“Ordered an oven bulb cover removal tool on Monday arrived Tuesday tried it straight away and it worked! We will now be able to see the turkey cooking on Christmas Day! Great service !”

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Posted 4 years ago

“Brilliant Service and communication from eSpares. A prompt telephone call from Juanetta in response to my email enquiry and low and behold the parts I needed were on their way, and despite expected delays due to Christmas and Covid, arrived very quickly and the how to videos are most welcome by this oap slightly dizzy female. They have saved me a fortune in call out fees. Thank you eSpares.”

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Posted 4 years ago

“I have used eSpares for a number of years, and they have always come up with a solution, products delivered safely, securely and with no fuss, no complications. Their videos are particularly useful if you just want to check you are fitting a part correctly, or just to understand how a device/product works. If you need help, or a spare part in a hurry I can wholeheartedly recommend eSpares. They are trustworthy and always respond to enquiries.”

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Posted 4 years ago

“We needed 4 screws to attach tv to its stand, we ordered from eSpares on Thursday pm and to our surprise they arrived 8.30am the following morning (it being Christmas and with the the COVID-19 putting doubt on delivery before Christmas) we were well impressed, Great service and speedy delivery. Thank you.”

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Posted 4 years ago

eSpares is rated 4.5 based on 1,020 reviews