eSpares Reviews

4.5 Rating 1,017 Reviews
88 %
of reviewers recommend eSpares
Read eSpares Reviews

About eSpares:

Uks laregest spares retailer. Most items in stock.

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Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous
Anonymous  // 01/01/2019
I had cause A few days ago to request a replacement oven heating element which had prematurely failed. eSpares dealt with my request promptly and courteously, and my new part is now on the way. This was exemplary customer service, exactly what an customer would hope for, and eSpares deserve to be congratulated for providing it.
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Posted 2 years ago
Really helpful customer services. Unfortunately the item arrived damaged in transit, but eSpares put it right really well, sent me a return courier and replaced without fuss or bother. Very satisfied customer.
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Posted 2 years ago
I walked into a local dealer selling cooker's in St Helens, he didn't have the seal I needed, so he gave me e-spares web site o download, I ordered the seal I need, and despite the problems with the virus we are all going through, my product arrive in about 4 working days through the post, it fits perfectly, and now I can once again use my oven, thank you e-spares, excellent service, 10 out of 10,,
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Posted 2 years ago
I was needing a Door Seal for a Tumble Dryer in a hurry.... I checked the "Usual Suspects" who provide online services, but couldn't find what I wanted for that particular type. So I did a general search online, and up came eSpares, offering Next Day Service for that very Make and Model of Dryer. So I placed my order, and crossed my fingers... I needn't have worried, the correct part arrived the NEXT day, as stated, I fitted it, and was back in business! THANK YOU eSpares, HIGHLY RECOMMENDED, 10/10!!
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Posted 2 years ago
This was my first time ordering from Espares.Cannot recommend them enough.Great quality and great value for money.Will definitely be using espares again.
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Posted 2 years ago
Have dealt with eSpares many times. An excellent and efficient company to deal with. Would highly recommend.
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Posted 2 years ago
I work for a company abroad. I ordered spares and I have to say I was very impressed with the service I received even after I received my goods. Prompt replies and queries quickly answered. Would definitely recommend.
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Posted 2 years ago
An excellent company. Thank you for your help in choosing the correct part. This gave me the confidence to place my order with an excellent on time delivery service. All of the members of your staff we’re very good. Once again thank you.
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Posted 2 years ago
Excellent "research" team - found my spares for me. First class service.
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Posted 2 years ago
An excellent company to deal with. They're customer service is absolutely outstanding and efficient. I ordered my items but didn't receive them due to a courier error. I contacted eSpares and reordered the same parts on Monday and they were delivered on Wednesday. The customer care team are the best I have ever dealt with.
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Posted 2 years ago
Very happy - speedy delivery and good communications with this company. Item was well packed and just what was needed
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Posted 2 years ago
Unfortunately the part supplied packed up, minutes after installation. I liaised with espares and I was told to send it back, whereby they could ascertain the fault. It could no have been with them for more than a few hours, but I had an email confirming that a refund would be paid in full. First class service and will be shopping again. Thanks to all concerned.
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Posted 2 years ago
Would like to thank espares for a 5 star service. Their no hassle policy is spot on. Thank you once again
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Posted 3 years ago
This company are very efficient with friendly and knowledgeable staff. Delivering the right product on time with no fuss.
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Posted 3 years ago
Brilliant service as ever, the team goes out of their way to track down that obscure part to get your kit up and running again. They also do a great job of keeping you in the loop so you can have confidence it's being sorted. Great service, fair pricing and several delivery options to choose from - no hesitation in recommending!
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Posted 3 years ago
Both of the items I ordered came almost immediately! There were instructional videos to explain how to safely remove shelves etc which had clips. Returns and refunds were clearly explained.
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Posted 3 years ago
you learn about companies when you have support issues and Espares were really fantastic helping me resolve an issue with obscure part. Buy with complete confidence you are dealing with a really nice company.
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Posted 3 years ago
I would recommend this company to anyone. Very good service. Ordered in the morning then day after that it was delivered. Great service
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Posted 3 years ago
My fast freezer food flap was ordered on Friday evening and due to be delivered the following Monday - it arrived at 9.30am the next morning (Saturday) - so impressed with the service. Bonus was I managed to fit it without snapping it which was my main concern!! Will definitely intact eSpares again if I need anything else.
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Posted 3 years ago
You are so going to be my go to place for all spares, I know you weren't able to help me this time but my wonderful old food processor was 30 years old. Fantastic service, spot on attitude to customer relations just top draw company well done eSpares Regards Mandy
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Posted 3 years ago
eSpares is rated 4.5 based on 1,017 reviews