“Even though I correctly completed my address details on-line, the policy documents showed an incorrect address. I phoned to tell them about this, and eventually was sent replacement documents with an address that was still incorrect. As the postcode was OK I haven't changed it, but I'm lucky that I haven't needed to make a claim, or I suspect that this could have caused problems for me.”
“Esure have been the best all round insurance company I've ever used. They are very professional, understanding, impartial and thorough. They investigate everything in your case make sure your kept up-to-date with information and advice and get results. They're always striving to improve their services and very very competitive.”
“I had to make a claim soon after buying the policy. esure handled my claim efficiently and arranged repairs by a local body shop. Everything progressed smoothly and I was happy with the service I received. I am hoping to renew my policy with esure when it expires later this year.”
