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Esure Reviews

3.4 Rating 1,909 Reviews

61 %

of reviewers recommend Esure

Company Reviews

3.4

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Esure 1 star review on 25th December 2024

Esure 1 star review on 25th December 2024

Esure 1 star review on 16th September 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 26th January 2024

5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First policy with eSure taken out in March 2017. Changed car in June and received v good customer service throughout. Had a significant no fault accident in August and the response from eSure exceeded expectations. It took 7 weeks to complete repairs at my chosen manufacturer approved workshop. An excellent loan car was provided throughout. Would have no hesitation in recommending this insurer.”

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(Car Insurance) - Posted 7 years ago

“Like all insurers everything goes swimmingly until a claim is made.”

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(Car Insurance) - Posted 7 years ago

“;)”

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(Car Insurance) - Posted 7 years ago

“Everything was easy to follow”

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(Car Insurance) - Posted 7 years ago

“extremely good and quick service that has filled all my expectations of what an insurance company should be!!”

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(Car Insurance) - Posted 7 years ago

“No problems at all .there always happy to help and change things around if and when needed . They were great when I did a car swap and also adding a extra driver when I’ve needed to only a few months back.”

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(Car Insurance) - Posted 7 years ago

“The person helped me and made all the effort to make sure I was happy. I'd recommend this service”

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(Car Insurance) - Posted 7 years ago

“I an.m well satisfied up till now. However, the proof will be in the eating if ever I need to make a claim. My previous broker (A-Plan) tried to put me off switching to the cheaper esure provider with scare stories of others' bad experiences with esure. I was having none of it and intend to review my position as & when.”

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(Car Insurance) - Posted 7 years ago

“I put a private plate on my car and the sales rep could not have been more helpful explaining what I needed to do great service”

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(Car Insurance) - Posted 7 years ago

“no problems - just tick & go! no annoying streams of follow up marketing literature either”

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(Car Insurance) - Posted 7 years ago

“Fantastic, efficient and very helpful service ..”

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(Car Insurance) - Posted 7 years ago

“Very friendly and helpful and the cheapest i could find”

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(Car Insurance) - Posted 7 years ago

“I was Quite happy with the information and the service I received from esure hope to hear from them early in January with a new quote”

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(Car Insurance) - Posted 7 years ago

“it a very service and very help full staff”

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(Car Insurance) - Posted 7 years ago

“Always ready to help when needed.”

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(Car Insurance) - Posted 7 years ago

“Car insurance isn't about brand loyalty: it's about good service and effective cover at the best possible price. When I took out my policy with esure, the company fulfilled my requirements: I don't need razzmatazz, I just want to be able to get on with my life, knowing that my legal requirements are covered.”

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(Car Insurance) - Posted 7 years ago

“Excellent service would recommend esure to everyone”

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(Car Insurance) - Posted 7 years ago

“Have had no problems with this company so far since switching from my previous company the yearly premium was reasonable and I hope I'm not disappointed if I ever need to make a claim , or have no problems leaving the company at the end of the agreement if I choose to do so”

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(Car Insurance) - Posted 7 years ago

“Fortunately I have not found it necessary to make a claim therefore I cannot really comment on e-sure's performance. Until I need to make a claim an insurer is just another motoring expense.”

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(Car Insurance) - Posted 7 years ago

“Really easy to set up with no hassle at all”

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(Car Insurance) - Posted 7 years ago

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Esure is rated 3.4 based on 1,909 reviews