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Euro Car Parts Reviews

4.3 Rating 274,771 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 274,771 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Euro Carparts In General offer a very good service overall. I do think there could be slight room for improvment as I have been several times to the St Helens branch and every time I have been there I have waited in a queue due to only one Euro Car parts employee on the desk which when the queue is out the door there isnt much room in the office where you pay and collect the goods. Also I bought a car battery a week or two ago and it looked like it had been in stock a while due to it not looking like it was brand new as there were marks on the top of the battery which looked like something had been placed on top of my battery as there was thick dust and scrape marks on it! Other than that the service has been good.
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Posted 4 months ago
Purchased a battery, unfortunately the terminals were the wrong size. The crewe branch refused to give a refund as I had tried to fit that battery and they could sell it as new. Not sure how your meant to know if the batteries right without trying to fit it. So £75 down the drain certainly won't buy again from eurocar parts after this experience.
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Posted 4 months ago
After an intial problem with collecting my on line order, Daryl at the Orpington branch took the time and kindly resolved the issue, which I am most greatful
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Posted 4 months ago
Fast service, ordered online picked up withing the hour, got me back on road that morning. Great customer service when arrived to Morley branch to collect my battery.
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Posted 4 months ago
Shocking service still waiting for a refund
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Posted 4 months ago
I bought a pair of discs for my vehicle and had to return them as they would not fit, I had to pay for a new pair that was the right size and only got refunded for one disc not two, this meant I had to ring them and arrange for the rest of the refund, if they had a policy where a customer needs an exchange, they would just charge the difference instead of being charged and having to wait for refunds.
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Posted 4 months ago
Very good
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Posted 4 months ago
Excellent service at the counter, useful to have the delivery option
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Posted 4 months ago
Parts low quality
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Posted 4 months ago
Excellent service with competitive prices and speedy delivery
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Posted 4 months ago
Excellent!
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Posted 4 months ago
The most difficult shop for an everyday car part called oil. Staff excellent but in the end I had to go to a competitor for an everyday car item oil. That after a few weeks thinks that meant I had to go through a series of refunds which was the system says and the system is wrong
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Posted 4 months ago
Correct part, good service.
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Posted 4 months ago
Ordered got works what more do you want in life ay people
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Posted 4 months ago
Required a new alternator for my van, best price and available now at Europarts click and collect ready straight away.
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Posted 4 months ago
Great parts at affordable prices
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Posted 4 months ago
Great customer service from the St Helens branch.
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Posted 4 months ago
Easy website Good prices Great service instore
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Posted 4 months ago
Very helpful staff. Even carried the battery out to the car for me!
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Posted 4 months ago
Great service as always and great prices
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Posted 4 months ago
Euro Car Parts is rated 4.3 based on 274,771 reviews