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Euro Car Parts Reviews

4.3 Rating 275,099 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 275,099 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Always helpful and efficient. could poss do with 2 people on front desk .
Helpful Report
Posted 4 years ago
Great place always have what you need in stock. Downside is queuing not enough staff on desk so I was there ages
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Posted 4 years ago
Excellent parts supplier with good prices on lots of things
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Posted 4 years ago
Thank you all
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Posted 4 years ago
I ordered on line,and the part was there when I came and collected it
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Posted 4 years ago
Helpful and friendly people that provide a good service. No question to hard for them to answer ,if your not sure of the car parts you need . I use them all the time ✌🏽
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Posted 4 years ago
Good shop the parts is cheap and have a good service
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Posted 4 years ago
The counter service needs improvement with at least 2 staff when more than 2 people waiting for parts if it’s a bigger order it’s not unusual to wait 10/15 mins for service and that is annoying
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Posted 4 years ago
Ordered was placed told delivery would be on the Tuesday, delivery wasn't made, but was eventually received next day. I did email customer services only received an email back today which is actually 8 days after I sent it
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Posted 4 years ago
I was very disappointed when the part I ordered online wasn’t the correct part I needed! However when my dad went back into the ashford shop they gave him the correct brake pads and a week later I received my refund for the ones previously purchased
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Posted 4 years ago
Good prices and discounts. Good service from Kirkcaldy store.
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Posted 4 years ago
Excellent service but not happy with the amount of time to issue a refund on an online order
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Posted 4 years ago
90% of time I get parts right first time. If you take bits with you to confirm its correct then usually ok
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Posted 4 years ago
Crawley branch too busy for one person, service can improve. Burgess Hill were the best service.
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Posted 4 years ago
Delivery was excellent, but the parts were incorrect for my vehicle and didn't fit.
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Posted 4 years ago
Service at the counter was a little slow but the part itself fits fine. Happy with my purchase.
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Posted 4 years ago
Parking at Coventry rubbish.£60 pcn
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Posted 4 years ago
All parts good...website can be very Android non user friendly when trying to pay
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Posted 4 years ago
Ordered online battery turned up a few days later beautifully packaged up Fitted myself all good Happy customer
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Posted 4 years ago
Great service, needed two radiators quickly. Not in stock at my nearest branch Lowestoft but Norwich 25 miles away had them for immediate collection. No O rings for the Mercedes rads in the catalogue though so I used the main dealer. Maybe consider stocking seals too
Helpful Report
Posted 4 years ago
Euro Car Parts is rated 4.3 based on 275,099 reviews