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Eurosender Reviews

3.7 Rating 2,043 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,043 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
17
Anonymous
Anonymous  // 01/01/2019
Good service recommended
Helpful Report
Posted 5 years ago
Hi Jean-Jacques, Thank you for your review. Your feedback is greatly appreciated. I am glad you are happy with our service. I see that we are missing one star :(. If you have any ideas how we can improve our service please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
Caso a encomenda não seja aceite, por não cumprir os requisitos tanto de peso como dimensões, deveria ficar retida no armazém e ser comunicado via e-mail ou telefone a nova orçamentação e em seguida enviada. Pode haver casos onde a pessoa já não se encontre no local de envio da encomenda. Os prazos de entrega explícitos quando se faz uma encomenda deveriam ser mais rigorosos.
Helpful Report
Posted 5 years ago
Hi Paulo, Thank you for your review. Your feedback is greatly appreciated and will be take into consideration. Please understand that we must follow the courier's policies which include the delivery time. In the future, we could schedule your order with a courier that provides the delivery time, however, the price will be different. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
Ha llegado en tiempo y forma previstos
Helpful Report
Posted 5 years ago
Hi Jose, Thank you for your review. I am glad that you are satisfied with our service. I see that you rated us only 4 stars :(. If you have any suggestions or ideas for us please send us an email at help@eurosender.com. Looking forward to hear from you. Thank you in advance. Paul
Posted 5 years ago
God company to work, very good prices !!!
Helpful Report
Posted 5 years ago
Hi Esposito, Thank you for your review. Your kind words are greatly appreciated. I see that we are missing one star :(. If you have any ideas how we can improve our service please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
SEUR arrived late. All The day waiting. A lot of hours waiting without knowing anything. Follow up is needed.
Helpful Report
Posted 5 years ago
Hi Joana, Thank you for your review. I am sorry the collection hours cause you some inconveniences. Please understand we must follow the courier's policies which include the collection hours. In the future, we could schedule your order with a courier that provides the collection hours, however, the price will be higher. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
Overall I was pleased with the reasonable price of shipping from Slovenia to the UK. However, the transit time was much longer than advertised - it was 7 working days instead of 2! Eurosender please advertise realistic transit times. Other than that pleased with the customer service support on the phone, and it was easy to book and arrange for collection. Thanks
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Posted 5 years ago
Fast and easy
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Posted 5 years ago
Good service and easy to make orders
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Posted 5 years ago
Rapidez de entrega
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Posted 5 years ago
Great and well priced service! Pickup and delivery went smoothly, only thing is it would be nice if they sent text or email updates on the status of your shipment.
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Posted 5 years ago
My go-to shipping service, always. Good customer service, most times on time & simple booking process online
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Posted 5 years ago
nice work and good delivery
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Posted 5 years ago
The package arrived in time.
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Posted 5 years ago
Petit couac lors de l'enlèvement du colis mais autrement rien à dire: relations avec le support client excellentes, on est très bien reçu, et livraison très rapide. Merci
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Posted 5 years ago
Everything was nice but I didn't like the fact that in the website it only says to send the suitcase in the wrapping paper and then on the day of the pick up we receive an email Saying that it has to be in a paper carton box. That should be better explained on the website.
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Posted 5 years ago
Όταν ολοκληρωθεί η παράδοση
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Posted 5 years ago
It was normal time and DPD delivered on time.
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Posted 5 years ago
Good assistance. Good communication. Good tracking options.
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Posted 5 years ago
Everything went well but the package delivered in 8 working days instead of 6.
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Posted 5 years ago
East anf fast
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,043 reviews