Login
Start Free Trial Are you a business?? Click Here

Eurosender Reviews

3.7 Rating 2,043 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,043 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

Write Your review

Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
17
Anonymous
Anonymous  // 01/01/2019
The booking process was slightly cumbersome - many people on your side involved and received same "message" multiple times from different staff with you - however it's better than receiving no answers
Helpful Report
Posted 5 years ago
Sve dobro, samo da je dostava malo brža!!
Helpful Report
Posted 5 years ago
The package arrived in good condition. The only problem was the tracking number was changed, and it was not updated on the webpage
Helpful Report
Posted 5 years ago
Eurosender service is just great. GLS as a courier are a bit challenging to deal with though making it an imperfect experience. The fact that the pickup and drop-off window is 9-18 is the worst way to deal with a customer ever, and this was how the pickup was delayed for several months. It would be better if GLS can provide an accurate 2-3 hour window that woould be reasonable for someone to wait for them.
Helpful Report
Posted 5 years ago
I had a lot of problems with the polish courier DPD, but the Eurosender support helped me a lot
Helpful Report
Posted 5 years ago
Prevzeli pošiljko en dan prepozno.
Helpful Report
Posted 5 years ago
Alles gut, gerne wieder!!!
Helpful Report
Posted 5 years ago
The package broker and was delivered in the wrong adress. Fortunately there was no damage.
Helpful Report
Posted 5 years ago
Good prices, relatively easy to order the service via web application. Not perfect, but OK for majority of shipping services.
Helpful Report
Posted 5 years ago
all was good thank you
Helpful Report
Posted 5 years ago
A recolha e entrega foi um pouco demorada face ao esperado; possivelmente devido aos constrangimentos internacionais ligados à circulação de pessoas e bens.
Helpful Report
Posted 5 years ago
Très simple.
Helpful Report
Posted 5 years ago
www.Werbetechnik-Dynamic.de sagt: Eurosender macht seine Arbeit GUT.
Helpful Report
Posted 5 years ago
After a very bad experience with bartolini/Eurosender, this time I was following the parcel from the collection to the delivery. So this time went good.
Helpful Report
Posted 5 years ago
Til now very good
Helpful Report
Posted 5 years ago
Hi there, Thank you for your review. I am glad you liked our booking system. Please understand that at Eurosender our main goal is to provide the best and most affordable courier for you, which we did :). Although you still have our full support during the shipment, the courier is responsible for your parcel. I see that we are missing one star :(. If you have any ideas how we can improve our booking system please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
Gute Abwicklung, echter Support.
Helpful Report
Posted 5 years ago
Hi Gabriel, Thank you for your sweet review. Your kind words are greatly appreciated. I see that we are missing one star :(. If you have any ideas how we can improve our service please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
Gostei do serviço, foi rápido! Apenas tenho a criticar o momento de entrega e devolução das encomendas, pois podia estar melhor organizado. Deveria ser combinado uma hora de entrega e recolha.
Helpful Report
Posted 5 years ago
Hi Iryna, Thank you for your review. I am glad that you trusted us with your shipment. Please understand we must follow the courier's policies which include the collection and delivery hours. In the future, we could schedule your order with a courier that provides collection hours, however, the price could be different. I apologize for the inconveniences. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
everything went fine
Helpful Report
Posted 5 years ago
Hi there, Thank you for your review. I am glad everything went fine with your order. I see that we are missing one star :(. If you have any suggestions or ideas how we can improve our service please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
een goede vervoerder
Helpful Report
Posted 5 years ago
Hi Heber, Thank you for your review. Your feedback is greatly appreciated. I am glad you liked our service. I see that we are missing one star :(. If you have any suggestions for us or ideas how we can improve our service please send us an email at help@eurosender.com. Looking forward to hear from you soon. Thank you in advance. Paul
Posted 5 years ago
Satisfactorio
Helpful Report
Posted 5 years ago
Hi there, Thank you for your review. Your feedback is greatly appreciated. I am glad you are satisfied with our service. I see that you rated us only 4 stars :(. If you have any ideas how we can improve our service please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
Eurosender is rated 3.7 based on 2,043 reviews