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Eurosender Reviews

3.7 Rating 2,048 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,048 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
everything went well
Helpful Report
Posted 5 years ago
I took a day off to wait for the courier to arrive and they never showed up. I then had to take a second day off work to wait for the courier to collect the packages. No attempt to apologies or arrange for a Saturday collection/provide compensation was made. The parcel did however arrive on time. I don’t think I’d use them again.
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Posted 5 years ago
Delivery did not happen
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Posted 5 years ago
Overall everything went smoothly I wish there was ideal payment supported Also it would be nice if eurosender could ask the pickup folks in my case DPD for a smaller time range for pickup rather than a 12 hours range
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Posted 5 years ago
I was very happy with Eurosender, prom pick up to delivery!
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Posted 5 years ago
Excellent sevice all the way through
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Posted 5 years ago
Just had a slight issue from when boxes were taken from Prague (needed to go down) but otherwise receiving from Denmark was fine, it was delivered straight to doorstep
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Posted 5 years ago
Everything is good thanks eurosender
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Posted 5 years ago
Brilliant efficient service
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Posted 5 years ago
Always on time with pick up. After 6 days, parcel is deliverd. Very happy with eurosender.
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Posted 5 years ago
Everything went as planned. I would definitely recommend their service and also use it again!
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Posted 5 years ago
Quick and fairly priced when parcels go from Denmark to Denmark.
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Posted 5 years ago
Item was not collected. No reply after multiple emails. Terrible service. Taken my money and not carried out the delivery
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Posted 5 years ago
The guy who pick my luggage in Hungary didn’t knew how to speak English; he didn’t accepted my luggage in stretch film, he said that it should be in a box (when in the website says that a suitcase/ luggage can be in stretch film); the costumer service was awful and didn’t helped me with anything; the only “positive” point is that the luggage arrived in one week, but the
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Posted 5 years ago
I got my items, so that's good
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Posted 5 years ago
A very efficient service and excellent follow up
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Posted 5 years ago
So far, I've always been satisfied with Eurosender. We used their services for international as well as national shipments of boxes/furniture and everytime, pricing is super transparent and clear in addition to being competitive, booking process is smooth, tracking is ok. Customer service was reactive when I asked to change the pick-up day. Keep it up!
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Posted 5 years ago
User friendly website, accurate description of service, on-time pick-up and delivery and good service provided all the way - all for a very reasonable price. All in all, I'm very satisfied and would absolutely use Eurosender again.
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Posted 5 years ago
Gave me options for my package in short notice.
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Posted 5 years ago
very good service
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,048 reviews