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Eurosender Reviews

3.7 Rating 2,057 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,057 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 5 star review on 22nd December 2025
Hugh Crawford
Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
19
Anonymous
Anonymous  // 01/01/2019
“Quick and fairly priced when parcels go from Denmark to Denmark.”
Helpful Report
Posted 6 years ago
“Item was not collected. No reply after multiple emails. Terrible service. Taken my money and not carried out the delivery”
Helpful Report
Posted 6 years ago
“The guy who pick my luggage in Hungary didn’t knew how to speak English; he didn’t accepted my luggage in stretch film, he said that it should be in a box (when in the website says that a suitcase/ luggage can be in stretch film); the costumer service was awful and didn’t helped me with anything; the only “positive” point is that the luggage arrived in one week, but the”
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Posted 6 years ago
“I got my items, so that's good”
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Posted 6 years ago
“A very efficient service and excellent follow up”
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Posted 6 years ago
“So far, I've always been satisfied with Eurosender. We used their services for international as well as national shipments of boxes/furniture and everytime, pricing is super transparent and clear in addition to being competitive, booking process is smooth, tracking is ok. Customer service was reactive when I asked to change the pick-up day. Keep it up!”
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Posted 6 years ago
“User friendly website, accurate description of service, on-time pick-up and delivery and good service provided all the way - all for a very reasonable price. All in all, I'm very satisfied and would absolutely use Eurosender again.”
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Posted 6 years ago
“Gave me options for my package in short notice.”
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Posted 6 years ago
“very good service”
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Posted 6 years ago
“Excellent service! I will use it again in the future.”
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Posted 6 years ago
“Fast and easy service...thank you”
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Posted 6 years ago
“My parcel left Romania on Monday at 5 PM and it arrived in STUTTGART, Germany on Friday at 11 AM. I'm very happy with this kind of service, so thank you EuroSender and DPD and keep up the good work :)”
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Posted 6 years ago
“Thank u very much”
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Posted 6 years ago
“Good pick up service, the packages are usually damaged until delivery and the delivery takes usually more than 6 working days.”
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Posted 6 years ago
“Quick, comfortable and reliable however it would be better if the courier informs what time he comes so that the day can be planned.”
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Posted 6 years ago
“I received my suitcases, but it took a lot of effort and there was a lot of unclarity. I called Eurosender a few times to see if I could get some more clarity on the time of picking-up and delivering, but I couldn't until the day itself. If you don't mind staying home all day or get it delivered to the neighbours, then Eurosender works perfect. For me it was a bit too stressful but at least I know how it works for in the future. One of my parcels had some oil on it. As soon as they gave me a time (the day itself) it was quite a narrow slot, which was good. Good to know that you parcels may not arrive at the same time, and you will not get any notification until the other parcel will be arrived. I would use Eurosender again now that I know what I can expect.”
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Posted 6 years ago
“My tv screen was damaged.”
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Posted 6 years ago
“Fast and good service”
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Posted 6 years ago
“I have still not recieved one of the parcel after 8 days”
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Posted 6 years ago
“Excellent service. Got parcel in one day. Although courier service could have handled the transportation of bag and boxes a little bit more carefully! (Literally threw the bag of 30 kg in the van in front of me when the guy came for the pick up).”
Helpful Report
Posted 6 years ago
Eurosender is rated 3.7 based on 2,057 reviews