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Eurosender Reviews

3.7 Rating 2,048 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,048 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
good service
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Posted 5 years ago
Hi Ana, Thank you for your review. I am glad you liked our service. Don't forget to spread the word :). Paul
Posted 5 years ago
Han tardado más de una semana en entregar el paquete desde que se hizo el pago del envío cuando su publicidad dice tres días. Es poco probable que repitamos la experiencia.
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Posted 5 years ago
Hi, Thank you for your review. I am sorry your order delivery took longer than expected. Please understand that sometimes factors like bad weather, heavy traffic or simply technical errors could cause delays. I apologize for the inconvenience and confident your next shipment will be more pleasant. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
Great service, easy communication and a smooth door to door service from the Netherlands to Sweden.
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Posted 5 years ago
Hi Jo, Thank you so much for such a great review. I am so happy you liked our service. It's a pleasure to have you as a customer. Paul
Posted 5 years ago
I'm very happy to know this enterprise. The package go from Romania to France in short time.
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Posted 5 years ago
Hi Mathei, Thank you for your review. I am so glad you found our service useful. Looking forward for your future shipping needs. Paul
Posted 5 years ago
i made it already in german
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Posted 5 years ago
Hi Forno, Thank you for taking the time to write us a review. Your feedback is greatly appreciated. It's a pleasure to have you as a customer. Paul
Posted 5 years ago
Really fast and cost effective service, they picked my package next day with delivery to other part of the continent in a matter fo days.
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Posted 5 years ago
Hi Goran, Thank you for your review. I am glad you like our service. Don't forget to spread the word :). Paul
Posted 5 years ago
Fast and efficient.
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Posted 5 years ago
Hi Lucija, Thank you so much for taking the time to leave us a rating. Looking forward to hear from you in the future. Paul
Posted 5 years ago
Hello, we send the order nr. 743216320, 7.2.2020 and pick up will be 12.2.2020. This is too long time for us. Regards, MKM NOVA, Tatjana Martini
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Posted 5 years ago
Hi, Thank you for your review. I am sorry you had some unpleasant experience with your order. According to the tracking system your order was delivered already. If you believe this information is not accurate please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
Really bad
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Posted 5 years ago
Hi Ivan, Thank you for your review. I am sorry your order takes longer than expected. According to the tracking system your order went "Out for delivery" today. We are expecting your order to be delivered today. Please make sure someone is present at the delivery location. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
I have a great experience - safe, reliable, fast, great price and great quality.
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Posted 5 years ago
Hi Renato, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Paul
Posted 5 years ago
Perfect conversation and troubleshooting, delivery on time
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Posted 5 years ago
Hi, Thank you for your review. I am incredibly grateful that you took the time to leave us a 5-Star review. Paul
Posted 5 years ago
Super , Extra !!!
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Posted 5 years ago
Hi, Thank you for your review. I am glad you liked our service. It's a pleasure to have you as a customer. Paul
Posted 5 years ago
Timadores, cobrar por un trabajo jo realizado
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Posted 5 years ago
Hi Fabain, Thank you for your review. I am sorry you had some unpleasant experience with your order. Your goods were not picked up because the courier refused to collect the pallets. Please understand that the courier is responsible for your delivery. I apologize for all the inconveniences. If you have any questions or would like to use this order for your future shipping needs please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
I'm sending packages quite often and always everything goes well. I'm really happy from the service
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Posted 5 years ago
Hi Bogumi, Thank you for your review. I am glad you are happy with our service and thank you for being a loyal customer. Paul
Posted 5 years ago
Very quick collection of my goods in UK. Received within 2 working days in Belgium. Happy with this service. Will certainly use Eurosender again in future.
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Posted 5 years ago
Hi there, Thank you for such a sweet review. I am glad you are satisfied with our service. Looking forward for your future shipping needs. Paul
Posted 5 years ago
I had to call 3 different days for you pick up my package,your deliveryman didnt want to call me when was there because thats your policy... and now you send me the mail to valorate your service and i didnt receive my package yet. 70£ to have a lot of problems and still waiting my package. Thank you
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Posted 5 years ago
Two Times broken
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Posted 5 years ago
Più precisione nel stabilire gli orari di ritiro dei pacchi
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Posted 5 years ago
Overall I was pleased with the reasonable price of shipping from Slovenia to the UK. However, the transit time was much longer than advertised - it was 7 working days instead of 2! Eurosender please advertise realistic transit times. Other than that pleased with the customer service support on the phone, and it was easy to book and arrange for collection. Thanks
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Posted 5 years ago
Worst service ever. Once again I had problems with my packs. First you delivered it in the wrong address even if it was written ON THEM. Then you told me to collect them in another country!! Then after 2 weeks you finally delivered it right. I ALWAYS have problems with you. The phone number that you show on website is wrong, nobody ever answered me. Through email I cannot talk with one person because every time answer me a different person in a different language!!! (Italian-English-German?!?) what’s wrong with you? I use is just because I’m broke and it’s the cheaper company but next time I’ll pay more and use another company. Goodbye
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,048 reviews