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Eurosender Reviews

3.7 Rating 2,057 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,057 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 5 star review on 22nd December 2025
Hugh Crawford
Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
19
Anonymous
Anonymous  // 01/01/2019
“Caso a encomenda não seja aceite, por não cumprir os requisitos tanto de peso como dimensões, deveria ficar retida no armazém e ser comunicado via e-mail ou telefone a nova orçamentação e em seguida enviada. Pode haver casos onde a pessoa já não se encontre no local de envio da encomenda. Os prazos de entrega explícitos quando se faz uma encomenda deveriam ser mais rigorosos.”
Helpful Report
Posted 6 years ago
Hi Paulo, Thank you for your review. Your feedback is greatly appreciated and will be take into consideration. Please understand that we must follow the courier's policies which include the delivery time. In the future, we could schedule your order with a courier that provides the delivery time, however, the price will be different. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 6 years ago
“Ha llegado en tiempo y forma previstos”
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Posted 6 years ago
Hi Jose, Thank you for your review. I am glad that you are satisfied with our service. I see that you rated us only 4 stars :(. If you have any suggestions or ideas for us please send us an email at help@eurosender.com. Looking forward to hear from you. Thank you in advance. Paul
Posted 6 years ago
“Quick and uncomplicated, very fast delivery!”
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Posted 6 years ago
Hi Elena, Thanks so much for sharing your experience with us. We hope to see you again soon. Paul
Posted 6 years ago
“all went quick and well”
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Posted 6 years ago
Hi Selzer, Thank you for your review. I am glad that you liked our service. It's a pleasure to have you as a customer. Paul
Posted 6 years ago
“God company to work, very good prices !!!”
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Posted 6 years ago
Hi Esposito, Thank you for your review. Your kind words are greatly appreciated. I see that we are missing one star :(. If you have any ideas how we can improve our service please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 6 years ago
“SEUR arrived late. All The day waiting. A lot of hours waiting without knowing anything. Follow up is needed.”
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Posted 6 years ago
Hi Joana, Thank you for your review. I am sorry the collection hours cause you some inconveniences. Please understand we must follow the courier's policies which include the collection hours. In the future, we could schedule your order with a courier that provides the collection hours, however, the price will be higher. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 6 years ago
“Incrível!! Menos de um dia!”
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Posted 6 years ago
Hi Ana, Thank you for the five stars. I am so happy to have you as a customer. Paul
Posted 6 years ago
“Super sam zadovoljna sa uslugom, paket je preuzet u dogovoreno vrijeme i što tako dostavljen na vrijeme. Sve pohvale”
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Posted 6 years ago
Hi Dragica, I am grateful for your sweet review. I am glad you are satisfied with our service. Thank you for being an amazing customer. Paul
Posted 6 years ago
“Good service, delivery on time!”
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Posted 6 years ago
Hi Anton, Thank you so much for taking the time to leave us a review. I am glad you found our service useful. It's a pleasure to have you as a customer. Paul
Posted 6 years ago
“good service”
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Posted 6 years ago
Hi Ana, Thank you for your review. I am glad you liked our service. Don't forget to spread the word :). Paul
Posted 6 years ago
“Han tardado más de una semana en entregar el paquete desde que se hizo el pago del envío cuando su publicidad dice tres días. Es poco probable que repitamos la experiencia.”
Helpful Report
Posted 6 years ago
Hi, Thank you for your review. I am sorry your order delivery took longer than expected. Please understand that sometimes factors like bad weather, heavy traffic or simply technical errors could cause delays. I apologize for the inconvenience and confident your next shipment will be more pleasant. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 6 years ago
“Great service, easy communication and a smooth door to door service from the Netherlands to Sweden.”
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Posted 6 years ago
Hi Jo, Thank you so much for such a great review. I am so happy you liked our service. It's a pleasure to have you as a customer. Paul
Posted 6 years ago
“I'm very happy to know this enterprise. The package go from Romania to France in short time.”
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Posted 6 years ago
Hi Mathei, Thank you for your review. I am so glad you found our service useful. Looking forward for your future shipping needs. Paul
Posted 6 years ago
“i made it already in german”
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Posted 6 years ago
Hi Forno, Thank you for taking the time to write us a review. Your feedback is greatly appreciated. It's a pleasure to have you as a customer. Paul
Posted 6 years ago
“Really fast and cost effective service, they picked my package next day with delivery to other part of the continent in a matter fo days.”
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Posted 6 years ago
Hi Goran, Thank you for your review. I am glad you like our service. Don't forget to spread the word :). Paul
Posted 6 years ago
“Fast and efficient.”
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Posted 6 years ago
Hi Lucija, Thank you so much for taking the time to leave us a rating. Looking forward to hear from you in the future. Paul
Posted 6 years ago
“Hello, we send the order nr. 743216320, 7.2.2020 and pick up will be 12.2.2020. This is too long time for us. Regards, MKM NOVA, Tatjana Martini”
Helpful Report
Posted 6 years ago
Hi, Thank you for your review. I am sorry you had some unpleasant experience with your order. According to the tracking system your order was delivered already. If you believe this information is not accurate please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 6 years ago
“Really bad”
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Posted 6 years ago
Hi Ivan, Thank you for your review. I am sorry your order takes longer than expected. According to the tracking system your order went "Out for delivery" today. We are expecting your order to be delivered today. Please make sure someone is present at the delivery location. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 6 years ago
“I have a great experience - safe, reliable, fast, great price and great quality.”
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Posted 6 years ago
Hi Renato, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Paul
Posted 6 years ago
“Perfect conversation and troubleshooting, delivery on time”
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Posted 6 years ago
Hi, Thank you for your review. I am incredibly grateful that you took the time to leave us a 5-Star review. Paul
Posted 6 years ago
Eurosender is rated 3.7 based on 2,057 reviews