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Eurosender Reviews

3.7 Rating 2,048 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,048 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
excellent support. I will definitively use it again.
Helpful Report
Posted 5 years ago
We were given 6 working days as delivery time for our package traveling from Bucharest to Edinburgh. That would have meant that our package, picked-up on a Sunday, would have gotten there on the next Monday. But to our delight, it got to the destination earlier, in only 5 working days, arriving on Friday, before the week-end, which was quite nice. So thanks, Eurosender!
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Posted 5 years ago
Tive vários problemas com a empresa na entrega e cuidado das encomendas e mesmo desaparecimento de encomenda
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Posted 5 years ago
fast and professional
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Posted 5 years ago
Todo perfecto
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Posted 5 years ago
Good service, but from the company that came get the package I had to wait 6 hours in the lobby of the hostel
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Posted 5 years ago
The receiver’s information had not been passed to delivery company completely. There was missing information on the delivery address, two attempts were made without realising this. No one contacted to me. Definitely, was not a smooth delivery. Also, EuroSender’s customer service is hard to reach
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Posted 5 years ago
Good price and great service!!!
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Posted 5 years ago
deadlines were not respected (two weeks late), bad communication. Really disappointed by the service from a well known company as Kuehne Nagel.
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Posted 5 years ago
Everything is excelent, first and second time 👍🏻💪🏻
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Posted 5 years ago
Fast and easy
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Posted 5 years ago
Really fast and great delivery. Pickup worked fine and parcel reached me fast.
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Posted 5 years ago
Fast delivery
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Posted 5 years ago
Very disorganized pick up schedule in my experience. My order was supposed to be picked up a week ago and till date it hasn't been picked up and I still don't even have any confirmation when it's gonna be picked up
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Posted 5 years ago
Perfect...
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Posted 5 years ago
Good service and support
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Posted 5 years ago
Timetable was respected.
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Posted 5 years ago
You have unprofessional employees ( ex. DPD)
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Posted 5 years ago
The subcontractor Eurosender hired did not deliver the package and the items inside in a good condition. Half of the items were broken and I filed a complaint but Eurosender said it is my fault for sending fragile items. The items I sent were not fragile and they should have been better kept. I am definitely not using Eurosender services any more and will not recommend it to anybody. On the contrary, I will look for better service with another courrier company.
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Posted 5 years ago
Good service and easy to make orders
Helpful Report
Posted 5 years ago
Eurosender is rated 3.7 based on 2,048 reviews