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Eurosender Reviews

3.7 Rating 2,046 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,046 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
good service!
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Posted 5 years ago
izuzetno ljubazno i predusretljivo osoblje, profesionalizam na visokoj razini što meni osobno ulijeva povjerenje i pruža osjećaj sigurnosti
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Posted 5 years ago
Look back at all the phone calls, notes & communication. There's very poor communication within all the outsourced vendors Eurosender uses. Awful experience.
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Posted 5 years ago
Alles goed geregeld. Afspraken perfect nagekomen. Prijs was correct.
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Posted 5 years ago
Pacchi partiti il venerdì mattina da Pafova destinazione Roma e Torino al lunedì matt della sett dopo erano già arrivati. Quindi 1 giorno lavorativo per la consegna. Supersoddisfatti
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Posted 5 years ago
Bad service - 3x order returned! First scheduled order shipment resulted in it being returned twice without informing the reason. New shipment scheduled by eurosender - order returned again. In conclusion, more than a month after the first shipment, they say that the order had too much weight (weight information is not even provided and it is not true because the order was weighed before shipping). After claiming, despite service not performed, euro sender insists that refund is not possible. I should have seen the number of people with a bad opinion before sending it (20% is really bad). Never again!
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Posted 5 years ago
Τελεια συνεργασια!
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Posted 5 years ago
Coletul a ajuns la timp, insa trollerul se afla intr-o stare destul de proasta, bucati de plastic din el fiind rupte. Mi-ar fi placut sa stiu care va fi procesul de primire (ca voi primi mail cu intervalul orar) pentru ca, nestiind, am ramas acasa in mai multe zile de teama sa nu ajunga.
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Posted 5 years ago
Ohjeet vaativat paljon perehtymistä. paketti tuli oikeaan osoitteeseen.
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Posted 5 years ago
Had to send furniture from Belgium to Spain. Eurosenders service was quick and professional. Thank you.
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Posted 5 years ago
Excellent fast and reliable service
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Posted 5 years ago
Easy to use, but they rely on third party delivery agency's that sometimes postpone the agreed pickup or delivery. Would recommend to use.
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Posted 5 years ago
always good service. Fast and on-time delivery. The pick up service is the best!
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Posted 5 years ago
Sehr zufrieden......
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Posted 5 years ago
I was advised the parcel would take 3 days to reach its destination. It took 10 days. It was meant to be delivered to the recipient's address, it was delivered to the post office. The only reasons I haven't rated them 'very poor' is because they responded to every email I sent, even though most of them were unhelpful. I'll stick to more expensive and more reliable companies.
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Posted 5 years ago
Booked to pick up my boxes two times but nobody called or showed up. The worsts they took money and did not give refund and did not do their job. Never again I will have deal whit this company.
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Posted 5 years ago
I had a problem and made a complaint and i have not received answer.
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Posted 5 years ago
It took several interventions to get the goods in house. Not satisfied at all...
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Posted 5 years ago
Very good service and fairly priced. I used it to ship 6 boxes from Austria to Italy.
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Posted 5 years ago
Everything. Went perfectly.
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,046 reviews