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Eurosender Reviews

3.7 Rating 2,057 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,057 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 5 star review on 22nd December 2025
Hugh Crawford
Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
19
Anonymous
Anonymous  // 01/01/2019
“Had to send furniture from Belgium to Spain. Eurosenders service was quick and professional. Thank you.”
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Posted 6 years ago
“Excellent fast and reliable service”
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Posted 6 years ago
“Easy to use, but they rely on third party delivery agency's that sometimes postpone the agreed pickup or delivery. Would recommend to use.”
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Posted 6 years ago
“always good service. Fast and on-time delivery. The pick up service is the best!”
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Posted 6 years ago
“Sehr zufrieden......”
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Posted 6 years ago
“I was advised the parcel would take 3 days to reach its destination. It took 10 days. It was meant to be delivered to the recipient's address, it was delivered to the post office. The only reasons I haven't rated them 'very poor' is because they responded to every email I sent, even though most of them were unhelpful. I'll stick to more expensive and more reliable companies.”
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Posted 6 years ago
“Booked to pick up my boxes two times but nobody called or showed up. The worsts they took money and did not give refund and did not do their job. Never again I will have deal whit this company.”
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Posted 6 years ago
“I had a problem and made a complaint and i have not received answer.”
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Posted 6 years ago
“It took several interventions to get the goods in house. Not satisfied at all...”
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Posted 6 years ago
“Very good service and fairly priced. I used it to ship 6 boxes from Austria to Italy.”
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Posted 6 years ago
“Everything. Went perfectly.”
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Posted 6 years ago
“Good and professional communication prior to committment, competitive price, god tracking, efficient delivery.”
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Posted 6 years ago
“Super fast and easy. Can highly recommend the service”
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Posted 6 years ago
“The Eurosender itself offered me a good service, but UPS was very bad.”
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Posted 6 years ago
“Very bad service. Don't trust them. They lost a baggage for my friend and never came for my luggage at all”
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Posted 6 years ago
“Mes colis sont arrivés à destination à Arcachon dans de bonnes conditions mais pour ma valise envoyée à Eysines , je n’étais pas très contente ,elle est arrivée cabossée ,c’était une valise Delsey rigide et 3 choses à l’intérieur étaient cassées.”
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Posted 6 years ago
“I sent something from Spain to Netherlands. The agents from eurosender were really helpful and the pickup was on time. However, once things arrived in Netherlands, they got lost. The recipient or sender were never informed regarding when the package would be delivered. Then he found a note with a pickup address. When he tried to pick up the boxes he was told they were not there. He travelled to another location, this time they said it was there but they couldn't find it and asked him to come another day. Then I received a note that the packages were being sent back to Spain because they were not picked up. I had to make several phone calls to fix this. Again, I got help from eurosender agents, they were really nice, but the problems in Netherlands made it an awful experience. I would not recommend this service to anyone.”
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Posted 6 years ago
“You failed to collect the item even when i was giving instruction to your company & then failed to tell me that you were no longer even trying so i had to use another company & they did it first time”
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Posted 6 years ago
“Poor communication, much longer delivery time as expected.”
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Posted 6 years ago
Eurosender is rated 3.7 based on 2,057 reviews