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Eurosender Reviews

3.7 Rating 2,046 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,046 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
Everything is good. Only thing I would change is possibility of deleting order.
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Posted 5 years ago
Worst experience ever .. I don’t recommend their services They lost half of my suitcases, and the one I got they came over a month later ... Like I said the worst experience ever nothing else to add ..
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Posted 5 years ago
Eurosender can't tell you at what BLOODY time they'll pick up your parcel. WHAT A JOKE.
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Posted 5 years ago
Fine delery in time. No problems
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Posted 5 years ago
One of my package box got broken in transport. But Eurosender packed it in another box and my things were fine.
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Posted 5 years ago
Good service at a good price!
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Posted 5 years ago
Preporučam, izvrsni ste
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Posted 5 years ago
Very happy with the service. Delivery took around double the time that was advertised, but the goods arrived fine and in good order, plus the price was fair. Also they were flexible in some changes I made to the pickup date. I would certainly use Eurosender again, I would just ask them to get more accurate timings on their website.
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Posted 5 years ago
A NIGHTMARE I ordered pick up of two packages at my address through Eurosender. The pick up didn't arrive on the day they said they would , even though I called multiple times and warned I would not be at home the next day due to business travel. They said they would reschedule the pick up for next week. I then received another email two days after ( while I was still away) that the pick up would arrive that day. I called again explaining that I told their colleagues I would not be at home, they said, ok, we will reschedule as previously arranged. The week after I was not receiving any emails for the pick. up so I called to enquire when they were coming. They said, yes, your pick up is in the process, it will come tomorrow. After two days still no one showed up, so I called again, this time irritated and explained the whole process and asked if it was that difficult to arrive with the van and pick up the packages?? The girl on the phone assured me she would look into it and email me. After that I received an email that the pick up arrived that week when I was away and couldn't find me at home and they cancelled it because it was my fault ?!?! This time I got really angry, and stressed and I called this woman again explained EVERYTHING , after which she agreed with me that their behaviour was outrageous and that she would handle the pick up personally. At that point I though, Ok, it is almost over. But no. The pick up did arrive the next day and picked up the two packages but only one was delivered to the receiver's address. After a few more phone calls and yelling ( it turned out they lost the other package in their depot ??? ) , the receiver FINALLY received the second package. A NIGHTMARE WOULD NEVER RECOMMEND AGAIN Just to say EUROSENDER worked with DPD on this one. I blame both.
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Posted 5 years ago
Odlični i povoljni uvjeti slanja paketa od vrata do vrata..
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Posted 5 years ago
Unzuverlässig. Sendungen würden nicht abgeholt
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Posted 5 years ago
Lieferung hat gut funktioniert, tracking link war jedoch zu Beginn fehlerhaft, dieses Problem konnte aber schnell behoben werden. Gerne wieder.
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Posted 5 years ago
Very efficient with competitive price
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Posted 5 years ago
Unreliable pick up. 3 time no show. And no information. Already filed a complaint. No news
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Posted 5 years ago
Good service
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Posted 5 years ago
I had the worst experience I have ever had with a company. In a two months transit (instead of 3 days), my parcel has been lost 2 times. I still don't know if they found it because it didn't arrive to any of the addresses I have given: either the sender's address or the receiver's address. NEVER AGAIN.
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Posted 5 years ago
Well done job.
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Posted 5 years ago
Website is very straightforward. Fast pickup and delivery. No damages to the box. Will recommend.
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Posted 5 years ago
Perfeito, tudo chegou em condições.
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Posted 5 years ago
O que faziam em 3 dias, demorou quase 1 mês p entregar. E pk EU liguei p saber o que se passava, senão estava ate hoje sem minha mala.
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,046 reviews