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Eurosender Reviews

3.7 Rating 2,057 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,057 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 5 star review on 22nd December 2025
Hugh Crawford
Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
19
Anonymous
Anonymous  // 01/01/2019
“Hi Paul, Regarding ORDER NO. 780373-20 please send all your future communications to me because I am the paying client. I ordered the transport from Frederiksberg to Svendborg. Thank you. Regards, Tony Briffa”
Helpful Report
Posted 6 years ago
Hi Charlotte, Thank you for your review. We send the confirmation email to the address we have on file. If you would like to change it, or if you have any questions please send us an email at help@eurosender.com. Looking forward to hear from you soon. Paul
Posted 6 years ago
“Servizio ottimo!”
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Posted 6 years ago
Hi Anna, Thank you so much for sharing your experience with us. We hope to hear from you again soon. Paul
Posted 6 years ago
“Til now very good”
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Posted 6 years ago
Hi there, Thank you for your review. I am glad you liked our booking system. Please understand that at Eurosender our main goal is to provide the best and most affordable courier for you, which we did :). Although you still have our full support during the shipment, the courier is responsible for your parcel. I see that we are missing one star :(. If you have any ideas how we can improve our booking system please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 6 years ago
“Spedizione precisa e puntuale, il pacco intatto (Dalla Polonia)”
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Posted 6 years ago
Hi there, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Paul
Posted 6 years ago
“Good and quality service. Everything is like it was supposed to be.”
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Posted 6 years ago
Hi Matej, Thanks so much for sharing your experience with us. We hope to hear from you again soon. Paul
Posted 6 years ago
“Die Lieferung war so schnell und alle Sache waren drin in Pakett. Zum Empfehlen!!!”
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Posted 6 years ago
Hi Mirjana, We really appreciate you taking the time to share your rating with us. We look forward to hear from you again soon. Paul
Posted 6 years ago
“Punctual and reliable”
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Posted 6 years ago
Hi Fabiana, Thank you for your review. I am glad that we met your expectations. Looking forward for your future shipping needs. Paul
Posted 6 years ago
“Always on time”
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Posted 6 years ago
Hi Katarzyna, Thank you for your review. I am glad you are satisfied with our service. Please let us know what we can do for you in the future. Paul
Posted 6 years ago
“since 2012 with ES .............”
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Posted 6 years ago
Hi Vido, Thank you for your review. Your comment is greatly appreciated. It's a pleasure to have you as a customer. Paul
Posted 6 years ago
“Gute Abwicklung, echter Support.”
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Posted 6 years ago
Hi Gabriel, Thank you for your sweet review. Your kind words are greatly appreciated. I see that we are missing one star :(. If you have any ideas how we can improve our service please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 6 years ago
“all perfect, thank you”
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Posted 6 years ago
Hi Margreth, Thank you for your review. We greatly appreciate you comment. It's a pleasure to have you as a customer. Paul
Posted 6 years ago
“After using the service multiple times, and being an excellent service all the times (in terms of care with packages and speed in delivery), now i need to express everything but unsatisfaction. The package was in Arcozelo 4 days... When the delivery time is three working days... It's a little bit strange, but at least everything arrived well”
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Posted 6 years ago
Hi Isaura, Thank you for your review. Thank you for trusting us with your shipment. Please understand that in logistics factors like bad weather, heavy traffic or simply technical errors could cause delays. I am glad that your parcel was delivered. I apologize for the all the inconveniences and confident your next shipment will be more pleasant. Thank you for being a loyal customer. Paul
Posted 6 years ago
“The courier service man didn't go to the receiver's home and updated that the consignee was not present. Two days happened same Then my receiver went to the courier office and received personally.. The courier company is Gls..”
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Posted 6 years ago
Hi Pradeesh, Thank you for your review. I am sorry you had some unpleasant experience with your order. According to the courier your parcel was not collected because no one was present at the delivery address. Please don't get me wrong, I believe what you are saying. I see that you order was finally delivered. I apologize for all the inconveniences. If you have any questions please send us an email at help@eurosender.com. Thank you for you cooperation. Paul
Posted 6 years ago
“Super. Arrivé dans les temps.”
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Posted 6 years ago
Hi Hamida, Thank you for your review. I am glad you are satisfied with our service. Looking forward to hear from you in the future. Paul
Posted 6 years ago
“Gostei do serviço, foi rápido! Apenas tenho a criticar o momento de entrega e devolução das encomendas, pois podia estar melhor organizado. Deveria ser combinado uma hora de entrega e recolha.”
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Posted 6 years ago
Hi Iryna, Thank you for your review. I am glad that you trusted us with your shipment. Please understand we must follow the courier's policies which include the collection and delivery hours. In the future, we could schedule your order with a courier that provides collection hours, however, the price could be different. I apologize for the inconveniences. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 6 years ago
“Pick up service was ok, and delivery was on time. But one of the boxes I sent was treated very roughly, and the content inside was damaged. The packaging of that box was ok, as I have sent similar items with similar packaging in the past.”
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Posted 6 years ago
Hi Andres, Thank you for your review. I am sorry your goods were damaged. We will do our best to help you. Please send us an email at help@eurosender.com and provide us the details of the damage(photos) and we will proceed with an insurance claim. I apologize for the inconvenience and confident your next shipment will be more pleasant. Looking forward to hear from you soon. Thank you in advance. Paul
Posted 6 years ago
“Precisi e puntuali”
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Posted 6 years ago
Hi Elena, We greatly appreciate your sweet comment. Thank you for being an amazing customer. Paul
Posted 6 years ago
“Hat super funktioniert.”
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Posted 6 years ago
Hi there, Thank you for your review. I am glad we met your expectations. Paul
Posted 6 years ago
“Amazing company, very helpful staff and amazing delivery. Amazing price”
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Posted 6 years ago
Hi Liliana, Thank you so much for taking the time to leave us a rating. It's a pleasure to have you as a customer. Paul
Posted 6 years ago
“I had a perfect experience with Eurosender. The customer service was extra helpful. The pickup in Milan was on time and the delivery in Berlin was in 3 working days as stated. If I move again I will use Eurosender for sure!”
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Posted 6 years ago
Hi Tomislav, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Paul
Posted 6 years ago
Eurosender is rated 3.7 based on 2,057 reviews