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Eurosender Reviews

3.7 Rating 2,046 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,046 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
TERRIBLE. I'm still waiting for the package to be picked up. more than a week later. Nobody calls , nobody cares. No service, really bad!!!!!
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Posted 5 years ago
Είχαμε κάποια προβλήματα στην συνεργασία μας. Θα επιθυμούσα κάποιες αλλαγές.
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Posted 5 years ago
Very good service
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Posted 5 years ago
Purtroppo ci sono stati due disguidi: al corriere che doveva ritirare il pacco è stato dato un indirizzo sbagliato. Il corriere che invece ha effettuato la consegna ha detto che non poteva consegnare presso l'ufficio postale di charleroy come specificato nell'indirizzo e concordato con le poste belghe. Il pacco è stato consegnato presso l'ufficio di mio figlio che ha avuto disagi per trasportarlo a casa. Molto professionali invece le operatrici del call center. Spero di essere più fortunata la prossima volta Buona serata 😊
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Posted 5 years ago
I booked the collection of my box and nobody came to take it
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Posted 5 years ago
DPD courier is not very professional. But Eurosender over all is great, great customer service and responses .
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Posted 5 years ago
I received my box completely destroyed with the tape from GLS to try to fix it I'm missing some items so I will file a complaint very soon when I arrive home Very disappointing Will use sendmybag next time
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Posted 5 years ago
Rapido ed economico.
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Posted 5 years ago
Muy buen servicio, puntual y seguro
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Posted 5 years ago
Everything went as planned except it took one day longer than stated but that's ok.
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Posted 5 years ago
Very easy and quick service. By mistake I booked the wrong date, emailed customer service and within a day it was solved. The parcel was picked up in the morning and delivered within 3 working days (from Spain to the Netherlands). Would definitely use it again and highly recommended!
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Posted 5 years ago
Easy to use the website. Great communication. Executed on time.
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Posted 5 years ago
I was very happy with the service, they went out of their way for my satisfaction.
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Posted 5 years ago
Sve je obavljeno brzo i profesionalno isporučeno u roku navedenih termina pošiljka je isporučena neoštećena sve super jedina zamjerka što paket nije preuzet u prvom navedenom terminu ukupno sam jako zadovoljan
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Posted 5 years ago
Super!!!!! merci
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Posted 5 years ago
My packages were not picked up apparently because "its too dangerous for the driver to park at my door". No refund was provided since its "my responsibility to guarantee the accessibility of the street". Not intending to use Eurosender's services ever again.
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Posted 5 years ago
BUON SERVIZIO
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Posted 5 years ago
Very bad! Today courier did't came. And i had no call from eurosender. I call to eurosender by myself in the end of a day and it was a mistake in computer. And thats why nobody came. And if i just leave my lugguage at reception a leave city , i even never knew whats happend with my suitcases!!!!
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Posted 5 years ago
Everything went to plan from collection to delivery with no hassle...thank you.
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Posted 5 years ago
Received the parcel sooner than it was estimated. Nice surprise. Will do business again.
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,046 reviews