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Eurosender Reviews

3.7 Rating 2,057 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,057 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 5 star review on 22nd December 2025
Hugh Crawford
Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
19
Anonymous
Anonymous  // 01/01/2019
“Everything went well and fast. Overall good service.”
Helpful Report
Posted 6 years ago
“We had a dedicated van. The van had a few hours delay at the border because they had to find a new driver, but we were kept informed all the time. If not for this delay we would have given a very good rating.”
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Posted 6 years ago
“Everything is simple and easy to use. Qualitiy is OK.”
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Posted 6 years ago
“Recomand, servicii foarte bune”
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Posted 6 years ago
“Hello, My consignment was collected in the UK on the 13th of February. I was promised a dedicated van and delivery to Stockholm on the 15th or 16th of February. The delivery was made on the 19th of February because the van was used for multiple other deliveries in mainland Europe. I was lied to repeatedly. Terrible service. I should be compensated for this.”
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Posted 6 years ago
“lief alles prima und schnell”
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Posted 6 years ago
“Preciso e veloce”
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Posted 6 years ago
“I loved the service. It's easy, safe and fast.”
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Posted 6 years ago
“Excellent Service”
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Posted 6 years ago
“I ordered a pickup from Stockholm on Wednesday morning and their system showed first available day the Saturday. The same afternoon the available day changed and it became Monday, five days after my order! After two days I received a message telling me that I needed to contact them and finally the pickup became available on Wednesday or Thursday, a week after my order! What kind of three-day service you offer, when you only can collect a parcel a week after the order?”
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Posted 6 years ago
“All good and on time.”
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Posted 6 years ago
“A really good, budget, quick courier service.”
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Posted 6 years ago
“Très bon service. Merci”
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Posted 6 years ago
“great and fast”
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Posted 6 years ago
“Werd een dag later dan gezegd opgehaald, maar ach dat is Frankrijk. Binnen 48 uur op afleveradres, zeer goed. Deuk in mijn oude trommel, maar zal hem wel niet goed ingepakt hebben. Was erg zwaar dus nogmaals bedankt voor het verzenden.”
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Posted 6 years ago
“Am facut un ordin cu Eurosender in data de 17/02/2020 încât se lăudau ca in 2 zile lucrătoare voi avea pachetul la destinație in Italia. In data de 02/03/2020 încă nu am primit coletul și nici nu știu când o sa îl primesc dacă o sa îl mai primesc pentru ca am fost informat ca coletul a avut un accident. Call centerul nu face altceva decât sa spună ca ei nu știu nimic și ca așteaptă răspuns de la GLS. Nu recomand Eurosender încât nu sunt competenti și nu sunt serioși dacă nu te informezi tu de comanda ei nu îți dau nici o informație și nu ii interesează de ce ordinul tău e blocat pe undeva. Trebuie sa pierzi tu timp și bătaie de cap ca sa obții informații și așa bani i-am plătit pentru ordin ce dureri de cap mai au dânșii sunt problemele mele. O sa revin cu noutăți”
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Posted 6 years ago
“Good. Scheduling exact pick up/drop off times would be even better.”
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Posted 6 years ago
“La manera de gestionar los pedidos y la forma en la que se realiza paso a paso es francamente horrible y el servicio de logística que tiene con SEUR es de lo peor que hay y es que ni siquiera pasan a recogerte el pedido a casa. Realmente no puedo decir otra cosa que no sea DECEPCIONANTE.”
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Posted 6 years ago
“Eurosender is a good company But they don't call when they are coming To deliver the parcel.”
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Posted 6 years ago
“Buon servizio”
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Posted 6 years ago
Eurosender is rated 3.7 based on 2,057 reviews