Euroventure Travel Ltd Reviews

4.9 Rating 883 Reviews
99 %
of reviewers recommend Euroventure Travel Ltd
4.9
Based on 883 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Euroventure Travel Ltd Reviews

About Euroventure Travel Ltd:

Euroventure create bespoke interrailing packages for groups and independent travellers, including hand picked accommodation, directions and train tickets. It’s totally flexible: tell us where you want to go and when, and we sort out the rest. Once you go away you’re free to make the most of your days – we don’t prescribe activities or set times; we know each traveller has a different idea of what makes the perfect Euroventure. Travelling Europe by train is scenic, sociable and environmentally friendly, and with so many cultures and landscapes to cover, it’s the perfect way to experience them all in one trip.

Visit Website

Phone:

01138682360

Email:

info@euroventure.com

Location:

58 Comercial Road,
Leeds
Leeds
LS53AQ

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Euroventure Travel Ltd 5 star review on 11th November 2023
Efa Llwyd
Euroventure Travel Ltd 5 star review on 29th October 2023
Gehad Hussein
Euroventure Travel Ltd 5 star review on 17th October 2023
Patrick
Euroventure Travel Ltd 5 star review on 17th October 2023
Patrick
Euroventure Travel Ltd 5 star review on 11th October 2023
Lisa
Euroventure Travel Ltd 5 star review on 11th October 2023
David
Euroventure Travel Ltd 5 star review on 11th October 2023
Rhyannon
278
Anonymous
Anonymous  // 01/01/2019
Incredible time with incredible people. Was so organised and took the stress out of travelling. Was made amazing by Cristina who not only had great advice and was always on hand to help, but was lovely and made the experience even more enjoyable.
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Posted 7 months ago
Thank you so much for the great review! We are so pleased to hear that you had a hassle-free and stress-free group tour with us! Our team work hard to ensure the only thing you need to do is enjoy your holiday - we handle the rest! It's wonderful to hear so much positive feedback about our tour leader, Cristina, we'll be sure to pass on your kind words. Thanks again and we hope you travel with us again soon! Best wishes, Chloe
Posted 7 months ago
What an amazing experience I had with Euroventure on the Western Europe tour! Our guide, Cristina was so much fun and so helpful throughout the trip. When I missed the train in Milan (purely my fault) Cristina and the rest of the staff at Euroventure were on top of it and I quickly had new travel arrangements and was easily able to get caught up with the group. Traveling alone can seem daunting for a lot of people but I never felt alone thanks to Cristina and the amazing group of people that I met the through this experience. I would do it all again in a heartbeat!
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Posted 7 months ago
Hi Coy, That's great to hear you had an amazing experience on our Western Europe Group Tour with our fabulous tour leader, Cristina! I'm pleased to hear you were successfully reunited with the group despite your little detour in Milan :) We can't wait to have you travel with us again, there's lots of group tours available for 2024 right now! Thanks again! Best wishes, Chloe
Posted 7 months ago
The most amazing customer service. We had the best stress free trip we could have possibly had. Customising our trip was so easy and made fun because of the enthusiasm of the team and their willingness to keep making changes, then travelling was stress free and easy because of their efficient instructions and knowing that there was a helpline if we needed it. We couldn’t have asked for any more from them - I will definitely return to Euroventure for future trips!
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Posted 7 months ago
Hi Olivia, We're absolutely delighted to read your kind words! It's wonderful to hear that you had a stress-free and enjoyable trip with us. Customizing each journey to suit our customers' needs is one of the aspects we pride ourselves on, so it's great to know that our team's enthusiasm and dedication made the process fun for you. Our team love to help our customers craft their perfect journey, and we're glad you found our instructions efficient and our helpline useful. It's wonderful to hear that we were able to meet your expectations. We look forward to helping you plan your future trips with Euroventure. Your next adventure awaits! Safe travels and see you soon, Scott
Posted 7 months ago
Had an amazing time while travelling thanks to euroventure. Any problems that I had along the way or with sorting my travels out they helped me straight away and got me sorted. Friendly and kind staff who always help. Couldn’t recommended enough. Best experience of my life
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Posted 8 months ago
Hi Josh! Thanks so much for leaving us a 5* review! We are so pleased to hear that you experiences a memorable Euroventure trip with us this summer - we are always available for help and questions at any stage of the trip to ensure you have a stress-free holiday :) We hope to have you travel with us again soon - thanks again! Best wishes, Chloe.
Posted 8 months ago
customer service was awful. booked different travel to what we paid for, i emailed and said this and was told i was wrong. i was actually correct, but got told i was reading the email wrong. i told them there is only one way to read the email and they said oh yeah you’re right. then later told me he was meaning a different email but only one had been exchanged. asked for seat reservations, wasn’t booked for us but others travelling had them? asked for en-suites, these were available but not booked. when asked to be booked on what we asked, they said they would out of a “gesture of good will” - when that’s exactly what we should’ve been booked on the first time. after complaining i then received another email apologising for us feeling like they were being rude and condescending, instead of realising that they should’ve just booked what we asked for. asked for a manager and got an email back from the same man we’d been emailing all along. overall, customer service when organising was good. but once booked and on the trip they added so much more stress to our journey. as first time travellers we paid them to book what we wanted and they didn’t. they added so much more stress onto our journey and are still trying to explain and justify their actions, when they should’ve just done what’ we asked for.
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Posted 8 months ago
Hi there, We're sorry to hear that you haven't been happy with your Euroventure experience, including the customer service, accommodation and transport arrangements in relation to your recent trip. Whilst of course we would prefer to hear that everything has been perfect for you, thank you nevertheless for taking the time to let us know your thoughts and feedback; good or bad, this does help us to improve as a small business. First of all we would like to extend our apologies that the one change of transport from Budapest to Zagreb wasn't better communicated, and at first was stated on your booking summary that this would be a train. As we have explained in previous emails, a bus with seat reservations was booked instead as this is the quickest way to travel on this route, features no connections or changes and also corresponded with your travel preferences of when you would like to depart each city. The most suitable train would have otherwise left mid-afternoon and taken two hours longer. Nevertheless, whilst the bus was the most suitable travel option, we apologise again that this wasn't made clearer that this could have been a possibility at the time of booking and have since updated our booking systems and processes. During our conversations, we did offer to instead book you this train after you told us you weren't happy with the bus, but you instead opted to travel by bus. Where it was possible through our systems and partners, you were booked into ensuites in each of your accommodations. You paid for private hostel rooms - the only way to guarantee you have ensuites in all of your rooms, is to book a hotel package. This is stated clearly at the time of booking and we have emphasized this point throughout our conversations since. I appreciate this was important to you, and our team relayed this request to our partners several times to ensure they also allocated you these rooms where they could. You were allocated ensuite rooms in the majority of your hostels. In relation to your FlixBus seat reservations, we have explained that at the time of us booking the trip, not all bus reservations are available to purchase. As such, we do not charge for reservations where your journey is a bus - but we still do buy these where possible, if you have indicated you would like all possible reservations. We pride ourselves on our high level of customer service, so I'm sorry that you haven't been happy with how you have been treated. Please note that we have tried to explain things at each step and answer all of your queries and concerns, as well as reitterate that you received the trip that you paid for. I am again sorry that you are not happy that it is me replying to your complaints again - this is my job in my role of Head of Customer Service here at Euroventure, after your initial complaints were escalated to me. I have since also replied to your further email with instructions on how you can escalate your complaints further, should you wish. Best wishes, Alex
Posted 8 months ago
Great customer service. Euroventure set up in very comfortable hotels and trains throughout my trip through Europe. They also provided me with a detailed itinerary of activities for each city.
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Posted 8 months ago
Hello! Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience and enjoyed the hotels and trains we arranged for your European adventure. 🚄🏨 We strive to provide great customer service and a smooth travel experience, so it's fantastic to know you were satisfied with these aspects. Also, it's great to hear that you found our detailed itinerary helpful. We aim to make each city visit as enriching and exciting as possible! Thank you again for choosing Euroventure. We look forward to helping you plan your next journey. Safe travels until then! 🌍🚀😊 Best wishes, Scott
Posted 8 months ago
We were so happy with our trip. It was our first time staying in hostels but all of them were so nice and in such good locations so we always had things like shops near us. During our trip we went to several cities and we were so impressed at how it was organised as by the time we got to another city we could drop our bags at our hostel and go again. The only reason it isn't a 5 is because our last trip involved 2 long trains and we know we could of got a direct train but this by no means would stop me using Euroventure again. I also loved our little travel pack and all the info and tips we received, plus when I had to change our trip dates the staff were so accommodating and helpful. I would definitely recommend traveling with Euroventure!
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Posted 8 months ago
Hi Emma! Thank you for your wonderful review! We're thrilled to hear you had a great trip and enjoyed your first hostel experience. It's great to know that the locations were convenient for you. 🛏️🌍 We aim to make your travel as smooth and hassle-free as possible, so it's fantastic to know our efforts are hitting the mark. We appreciate your feedback regarding the train routes. We always strive to provide the most efficient travel options that fit with your travel preferences. If there was a direct train available at the time of booking that was more efficient, our team would have booked this for you, but we will take your comments into account in order to improve our service. It's great to hear that you found our travel pack so useful, and that our staff were accommodating when you needed to change your trip dates. Thank you once again for recommending Euroventure. We can't wait to help you plan your next adventure! Safe travels until then! 🚀😊 Best wishes, Scott
Posted 8 months ago
Overall amazing experience. I met so many like minded travellers within our group. It was great to have all accommodation and travel booked in advance and taken care of by our group leader Catherine. It made travelling very easy, and it also gave me the confidence for travelling in the future. Catherine gave us great advice on what to visit and where to eat which was brilliant. It was overall a very safe way to travel, and brilliant way to meet people. I would book again with Euroventure!!
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Posted 8 months ago
Fantastic company; I highly recommend booking with Euroventure! I travelled on my own but followed their 5 week Eastern Europe itinerary and had such a good time. All my hostels and transport was booked in advance. If I ever had any problems they were always very quick to respond and solve any queries. Thank you Euroventure!
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Posted 8 months ago
Hi there, Thank you so much for your fantastic review and recommendation! We're thrilled to hear that you had a great time traveling with Euroventure. It has been our pleasure to assist you throughout your 5-week Eastern Europe trip! 🌍 Your kind words about our prompt customer service are greatly appreciated. We're always here to help make your travel experience as smooth as possible. Thanks again for choosing Euroventure. We hope to see you again to help plan your next great adventure. Safe travels! 🚀 Best wishes, Scott
Posted 8 months ago
They sorted out a lot of the more daunting parts of travelling for me and selected good quality hostels where I felt comfortable
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Posted 8 months ago
Hi there, Thanks for taking the time to leave us a review. We're happy to hear that you were satisfied with the quality and comfort of the hostels you stayed in. And whilst we're also glad that we could make your trip altogether a lot less daunting, we're sorry to see that you only rated our service as three stars. I've searched through our correspondence with you and can't see of any occassions where you have been in touch with any issues, complaints or indeed any responses to our emails in updating you ahead of your trip. We pride ourselves on our high levels of customer service at Euroventure, so I'll be in touch to ask what we could have done better and what we can learn from to improve in order to make sure your next trip with us is worthy of five stars! Best wishes, Alex
Posted 8 months ago
It’s worth every penny I’ve made friends from all over the world and I’m so thankful I met the! Also massive thanks to Christina who was our tour guide who made everything so easy and she was so welcoming and always gave good advice. Forever thankful I got to experience this.
Euroventure Travel Ltd 5 star review on 26th June 2023 Euroventure Travel Ltd 5 star review on 26th June 2023 Euroventure Travel Ltd 5 star review on 26th June 2023
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Posted 9 months ago
Hello! 😊 We're incredibly grateful for your wonderful feedback, and we're so happy to hear that our tour was worth every penny for you! Making friends from all over the world is one of the most rewarding aspects of travel, and we're thrilled that our tour provided you with the opportunity to form these connections. A huge thank you for your kind words about Cristina. We'll make sure to pass along your appreciation to her. She's an integral part of our team, and we're glad that her welcoming nature, guidance, and advice made your experience even more enjoyable. We feel honored to have played a role in creating such a memorable experience for you, and we're excited to help you plan your next adventure. Once again, thank you for choosing us, and happy travels! 🌍✈️🎉 Best wishes, Scott
Posted 9 months ago
I would highly recommend booking a trip with Euroventure. It was my first solo trip and Euroventure took that pressure off by sorting out all my accommodation & transport to the next city. They also have a helpline to assist if needed. I had an amazing month travelling around Europe. I wouldn’t have a clue where to start if I was organising it all myself. Great value for money too :)
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Posted 9 months ago
Hello! 😊 We're absolutely thrilled to hear that you had an amazing month traveling around Europe with Euroventure, and we appreciate your high recommendation! It's our pleasure to support solo travelers like you by taking the pressure off planning and organizing accommodations and transport. Our team is dedicated to providing a hassle-free experience, and we're glad that our helpline was there to assist whenever needed. We understand the challenges of planning trips, especially when traveling alone, so we're happy that we could make your journey smooth and enjoyable for you. Thank you for acknowledging the value for money that our services offer – we strive to provide the best experiences at affordable prices. Once again, thank you for your kind words, and we can't wait to help you plan your next adventure! (You'll get a returner's discount next time too!)🌍✈️🎒 Best wishes, Scott
Posted 9 months ago
Great hostels, great recommendations in the itinerary. Only slight downfall is that directions weren’t always 100% clear, accurate or updated so make sure to have your own maps on phone if possible. Language guide was extremely handy
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Posted 9 months ago
Hello! Thank you for your valuable feedback and kind words about our hostels and itinerary recommendations! 😊 We apologize for any confusion caused by the directions provided. We'll definitely pass your feedback onot our Bookings Team who work on improving the clarity and accuracy of the directions, as well as any necessary updates to the Travel Packs to ensure a smoother experience for future guests. It's great to hear that you found the language guide helpful! Your satisfaction is our top priority, and we're committed to making your stay as enjoyable as possible. If you have any further suggestions please don't hesitate to reach out. Thanks again for choosing our company, and we hope to welcome you back soon! 🙌 Best wishes, Alex
Posted 9 months ago
Our month long Spain/Portugal adventure planned by Euroventure Travel went off without a hitch. All hotels and teavel were easy to negotiate and were exactly as planned. Great job Euroventure
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Posted 9 months ago
Hi Leigh, Thanks so much for taking the time to leave us a review and for your kind words! We're glad to hear that your trip went so smoothly and met your expectations! We take great pride in carefully planning each trip and ensuring that every detail is taken care of, from accommodation selection to train bookings. We hope to see you again soon for your next adventure! (You'll get a returner's discount too!) Thanks again! Best wishes, Chloe
Posted 9 months ago
Just finished off a four week tour of Europe which couldn’t have been more amazing. Euroventure, especially our tour leader Cristina, made travelling so easy. Not only did she safely get us from city to city (not an easy task with a big group) but she connected with the people on the trip and truly made it a wonderful experience. Will definitely be booking a future tour with Euroventure!
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Posted 9 months ago
Hi Maddie, Thank you so much for taking the time to share your wonderful experience with Euroventure! We're thrilled to hear that our Group Tour met your expectations and that Cristina led you on such an amazing adventure through Europe! We take great pride in carefully planning each trip and ensuring that every detail is taken care of, from accommodation selection to train bookings. It's fantastic to know that Cristina and our Team were so helpful, as we always strive to ensure that our customers' journeys are enjoyable and hassle-free. Your kind words mean a lot to us, and we will pass on your compliments to Cristina. We look forward to helping you plan more memorable adventures in the future - and remember, you're now eligble for our returning customer discount too! Best wishes, Chloe
Posted 9 months ago
Went on the two week trip round Western Europe and had the best time! All travel and accommodation had been taken care of letting everyone enjoy the city and the sights stress free. Our euroventure guide Cristina went above and beyond getting us everywhere on time safely while also providing helpful tips and recommendations in every city. The trip and Cristina was perfect!
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Posted 9 months ago
Hi Rebecca, Thanks so much for taking the time to share what an amazing time you had on your Group Tour! We're so thrilled to hear that your trip was made perfect by the awesome Cristina and we will be sure to pass on your kind words! Its great to know what a stress free and enjoyable trip you had and we hope to see you on another adventure with us in the future! Best wishes, Scott
Posted 9 months ago
Customer service (Cristina) was unreal. She made the trip so enjoyable and was able to bring us together. Not only did she safely bring us from city to city, she got to know us and you can tell she enjoyed every minute of it. I truly think the price was adequate for what we did, although a meal covered would’ve been nice.
Euroventure Travel Ltd 5 star review on 24th June 2023 Euroventure Travel Ltd 5 star review on 24th June 2023 Euroventure Travel Ltd 5 star review on 24th June 2023 Euroventure Travel Ltd 5 star review on 24th June 2023 Euroventure Travel Ltd 5 star review on 24th June 2023
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Posted 9 months ago
Hey Emma, Thank you for your lovely 5-star review! We're thrilled to hear that you had such an enjoyable experience, and we appreciate your kind words about Cristina. It's great to know that she was able to make your trip even more memorable for you. We're also glad to hear that you found the pricing to be reasonable for the experiences provided during your trip. Your feedback regarding the inclusion of a meal is valuable to us, and we'll definitely take it into consideration as we continue to improve our offerings and provide the best possible experience for our customers. There is of course an included activity in each city, and from previous years' feedback, we've found that people much preferred the inclusion to be an actual activity as opposed to just a meal - especially when a number of your hostels include breakfast too. Once again, thank you for choosing our services and for sharing your positive experience with others. We truly appreciate your support and look forward to helping you create more unforgettable memories in the future! Best wishes, Alex
Posted 9 months ago
Christina our tour guide was absolutely phenomenal, I loved every moment of this trip and made so many unforgettable memories with amazing people.
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Posted 9 months ago
Hi Sarah, Thanks for taking the time to leave us a review. We're thrilled to hear that you loved your time on your Group Tour and we will be passing your kind words on to the amazing Christina! We hope to see you again in the future to make even more memories with more amazing people! Best wishes, Scott
Posted 9 months ago
Recently returned from the two week Central European group tour and had the most amazing time! And that was in large part to our wonderful tour leader, Cristina! We literally would have been lost without her. She made travelling super calm and easy for the whole group and gave great recommendations and support throughout. A true credit to the euroventure. The company took all the stress out of travelling and booking and made sure we had great activities to do in each city. And the accommodation we had in each location was excellent, very fun and vibrant! The support provided by the team when given queries before the trip was also super fast, helpful and professional. Would 100% recommend booking with euroventure!
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Posted 9 months ago
Hi Sian, Thank you for taking the time to leave us this amazing review! We're so happy to hear what a great time you had on your Central Europe group tour and how Christina and our team were able to make the trip fun and easy for you! We'll pass on your kind words to the wonderful Christina and we look forward to seeing you on another group tour with us in the future! Best wishes, Scott
Posted 9 months ago
For my first time going to Europe, I had an exceptional time with the help of euroventure. There was a small hiccup on account of the hostel I was in, however, the team member I spoke with made sure it didn’t happen again. Overall, I had a wonderful time in great places and meet a ton of new friends!
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Posted 9 months ago
Hi Jazlyn, Thanks so much for taking the time to leave us a review and for your kind words! We're thrilled to hear what an amazing time you had and that our team were able to solves any issues. We pride ourselves on our great customer service and we're glad that we were able to make your first trip to Europe so special. We hope to see you again soon for your next adventure! (You'll get a returner's discount too!) Thanks again! Best wishes, Chloe
Posted 9 months ago
Euroventure Travel Ltd is rated 4.9 based on 883 reviews