Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Euroventure Travel Ltd Reviews

4.9 Rating 895 Reviews

99 %

of reviewers recommend Euroventure Travel Ltd

Company Reviews

4.9

Based on 895 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Euroventure Travel Ltd:

Euroventure create bespoke interrailing packages for groups and independent travellers, including hand picked accommodation, directions and train tickets. It’s totally flexible: tell us where you want to go and when, and we sort out the rest. Once you go away you’re free to make the most of your days – we don’t prescribe activities or set times; we know each traveller has a different idea of what makes the perfect Euroventure. Travelling Europe by train is scenic, sociable and environmentally friendly, and with so many cultures and landscapes to cover, it’s the perfect way to experience them all in one trip.

Visit Website

Phone:

01138682360

Email:

info@euroventure.com

Location:

58 Comercial Road,
Leeds
Leeds
LS53AQ

Write Your review

Tell us how Euroventure Travel Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Euroventure Travel Ltd 5 star review on 16th April 2024

Charlotte Dougherty

Euroventure Travel Ltd 5 star review on 16th April 2024

Charlotte Dougherty

Euroventure Travel Ltd 5 star review on 16th April 2024

Charlotte Dougherty

Euroventure Travel Ltd 5 star review on 16th April 2024

Charlotte Dougherty

Euroventure Travel Ltd 5 star review on 16th April 2024

Charlotte Dougherty

Euroventure Travel Ltd 5 star review on 16th April 2024

Charlotte Dougherty

Euroventure Travel Ltd 5 star review on 16th April 2024

Charlotte Dougherty

299

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were so happy with our trip. It was our first time staying in hostels but all of them were so nice and in such good locations so we always had things like shops near us. During our trip we went to several cities and we were so impressed at how it was organised as by the time we got to another city we could drop our bags at our hostel and go again. The only reason it isn't a 5 is because our last trip involved 2 long trains and we know we could of got a direct train but this by no means would stop me using Euroventure again. I also loved our little travel pack and all the info and tips we received, plus when I had to change our trip dates the staff were so accommodating and helpful. I would definitely recommend traveling with Euroventure!”

Posted 9 months ago

Hi Emma! Thank you for your wonderful review! We're thrilled to hear you had a great trip and enjoyed your first hostel experience. It's great to know that the locations were convenient for you. 🛏️🌍 We aim to make your travel as smooth and hassle-free as possible, so it's fantastic to know our efforts are hitting the mark. We appreciate your feedback regarding the train routes. We always strive to provide the most efficient travel options that fit with your travel preferences. If there was a direct train available at the time of booking that was more efficient, our team would have booked this for you, but we will take your comments into account in order to improve our service. It's great to hear that you found our travel pack so useful, and that our staff were accommodating when you needed to change your trip dates. Thank you once again for recommending Euroventure. We can't wait to help you plan your next adventure! Safe travels until then! 🚀😊 Best wishes, Scott

Posted 9 months ago

“The booking process was easy however I paid in full at time of booking then received a email to say I hadn’t paid anything. At the time of booking I also informed them of my dietary requirements and also replied to their email when they asked if I had one but when I was on the trip they claimed they didn’t know. Luckily my tour leader was incredible as she was able to sort it out for me. Cristina is an amazing tour guide and a credit to the company, It was her first trip but she was outstanding. Although she was still learning along the way she was so organised and I wouldn’t have wanted to do this trip with anyone else. Cristina is so kind and caring and always ensures everyone is happy and having a good time, she is always sending important information in the group chat so we know the train times etc and she makes sure we all get back to the hostel safely too if we decided to leave the group activity early. Some of the trains are small and there isn’t always a place to put luggage but that’s just one of those things and not a reflection on Euroventure.”

Posted 10 months ago

Hi there, Thanks so much for taking the time to leave such a nice review. We’re really happy to hear that you had a great time on your group tour and will pass on your kind comments to Cristina as well. I’m sorry to hear though that you weren’t as impressed with the admin side of things in the build up to your trip. We know that your communication with us before the trip, is as important as being on the trip itself and want to ensure that you’re happy with every part of your Euroventure experience. As such, I’ve reviewed all correspondence between yourself and Euroventure to see how we can take your comments on board and improve. Unfortunately, I’m unable to find any examples of where you stated your dietary requirements upon booking, in the medical form or in response to my email prior to the trip. After finding this information out on the trip, we contacted all of the relevant activity suppliers and hostels to ensure that you had a suitable vegetarian option available throughout the rest of your tour. Apologies too with the confirmation email you received, and any confusion caused in regards to the payment of your group tour. I can see that Lauren sent you an updated email confirming you’d paid your trip off in full shortly after you received the confirmation email. Thank you again for nice words about the trip and your helpful feedback overall, and hopefully we’ll speak with you again soon about another Euroventure trip! Best wishes, Alex

Posted 10 months ago

“We booked a Spain/Portugal trip for our honeymoon (which turned into our one year anniversary trip because Euroventure graciously remained flexible considering the rapidly changing travel restrictions at the time.) We stayed in a total of six hotels, three of which were very nice. The Petit Palace Alcala in Madrid, Best Western Hotel Dom Bernardo in Faro, and the Inn Rossio were particularly nice. The Duquesa Hotel in Seville was disappointing however; we discovered it was one where we were supposed to have received a code to get in the building (which we never received.) We pressed a button outside the building and the lady kept referring to email before ignoring us... there was no email. Someone who was already staying there let us in, and there was nobody at the counter to help. We rang the bell again and the lady claimed we need to use the same code we got in with. After a frustrating twenty minutes someone finally came down with an email printed out with our room number and code. We got into our room and structures like lights in the wall were barely hanging on (the faucet to the sink came right off.) So maybe take that place off the rotation? Otherwise, the experience is one we will treasure for many years. I think the next time we travel we might make our own accommodations, but we learned a lot from this trip and appreciate everything Euroventure did to take our minds off the planning.”

Posted 1 year ago

Hi Katie, Thank you so much for taking the time to leave us a review, and congratulations! I hope you had a special trip. We wanted to make your trip as special as possible, so we're very sorry to hear that your experience at The Duquesa Hotel wasn't the best. We always have great reviews for this hotel, which is why we picked it especially for your honeymoon, we also would have been more than happy to help resolve this issue with the code if we had known at the time. Our emergency number is open 24/7 for you, so if you do have any trouble in the future, we are always here to help! We do appreciate your feedback and will be taking this all on board. We're so glad to hear that you both had a memorable trip, and it was our pleasure to plan it all for you! Hopefully we can plan another anniversary trip for you both in the future. All the best, Teya

Posted 1 year ago

“Had an absolutely wonderful time, and met the most amazing people. The hostels we stayed in were all nice, our group tour leader Vera was also lovely. Some of the group activities were not that great/different to the ones advertised but alot of them were also really good. I think it would have been more time efficient to travel in the evenings where possible as alot of full days were taken up by travel, as we started in the mornings and would arrive early evening, leaving not too much time to do anything either side. We also did unfortunately not get to experience a sleeper train. But of course, overall I had an amazing experience and now feel like I have the confidence to do this kind of thing by myself or with friends. I would recommend this tour to people wanting to travel who don't want to go alone, as I felt much safer travelling with the group and having people to do things with.”

Posted 1 year ago

Hey Ella, Thanks for taking the time to leave a review and we're really happy to hear you had such a great time on your group tour! Just to respond to some of your other comments - in relation to some of the activities being different, sadly some of these had to be changed at the beginning of the year as a result of COVID affecting some of the suppliers. Some of those kinds of activities, like pub crawls, are starting to become an option again after the widespread relaxation of COVID restrictions making them much more feasible; so we hope that if you travel again with us in the future, these will be an option for you! Similarly, the pandemic sadly caused some train companies to fold, which means that certain trains - including your scheduled sleeper train - currently no longer exist. Whilst this is out of our control, we hope that you enjoyed your extra night in Venice in place of the night train. We also understand your point made about travelling in the evening to your next destination. The train times we use are based on years of experience, customer reviews and feedback and of course the train schedules themselves. We find that travelling earlier in the day is the most efficient and least time-consuming way to travel to your next destination on your tour, allowing you to make the most of each city you visit. That being said, we will of course take your comments on board and really value your suggestion in regards to this. It's so great to hear you now have the confidence to travel more solo or with some of your friends - that's exactly the platform we want our group tours to be used for! Remember, that when you are ready to book your next trip - solo or as part of a group - you'll also now be eligible for our returning customer discount! Best wishes, Alex

Posted 1 year ago

“I had the best time on the whole of Europe group tour! I met amazing people and it was great to see so many European cities within a month! Euroventure always replied to any queries I had very quickly and I would definitely book another trip with them in the future! Thank you for an amazing trip!”

Posted 1 year ago

Hi there, thank you for taking the time to leave us a review! Great to hear you had a good time on the group tour, I hope you had a relaxing trip! We'd love to book another trip for you in the future, please feel free to get in contact when you're ready and we can start planning :) All the best, Chloe.

Posted 1 year ago

“I had the best time on the whole of Europe group tour! I met amazing people and it was great to see so many European cities within a month! Euroventure always replied to any queries I had very quickly and I would definitely book another trip with them in the future! Thank you for an amazing trip!”

Posted 1 year ago

Hi there, I'm so glad to hear that you enjoyed your group tour! It's great to hear that you liked our services and the trip itself. We would love to welcome you back for another trip. You can always contact us soon to get another trip booked! Thank you for your wonderful feedback! :) Tomer

Posted 1 year ago

“Just came back from the 8 days, fun filled Iron Curtain tour. My very first backpacking tour and very glad to have booked with Euroventure. They took the hassle of booking accomodations & transfers for me. I specially liked that there was equal time for group activities and for roaming around solo. Kev, our tour leader said we can do the activities we want and I took that to heart lol. Roamed around solo with confidence knowing that he was just a Whatsapp message away for any queries. Hostels - within city center, clean, accomodating staff Tranfers - within walking distance from hostels, reserved seats (very important) Tour - organized with enough time to explore each cities, equal opportunities for group and individual activities. All in all, very much recommended.”

Posted 1 year ago

Thanks so much for your review Suze! It's great to hear how much you enjoyed it and we enjoyed having you too! Kev :)

Posted 1 year ago

“I had a fantastic time from the trip booked with Euroventure. The booklet as well as the information I received regarding my trip was clear and easily understood. It was my first time in continental Europe and they made it so convenient for me to travel to different cities without worrying about organising my travel and accommodation. Accommodation in different cities can be good or bad depending on the place, but most hostels in my trip were generally good. This also applies to travel (by trains) where most trains (except one - the night train) were really good. When I had a problem with one of the trains - I contacted them about the issue and received a really friendly response, as well as a refund on that part very quickly. I would definitely be using Euroventure again for my future European trip. I'm just hoping that they will add more routes on their 2-week set trips.”

Euroventure Travel Ltd 4 star review on 13th July 2022

Posted 1 year ago

Hey Baramee, thanks for the great review! I am glad that overall you had a great trip and that you would like to use Euroventure again - remember you get £100 off per returning customer! We can also edit the routes on any of the set trips to suit your preferences now that you have had a taste of what Europe has to offer! I am sorry that not every hostel was up to scratch - we do check the hostels we partner with but are aware that after COVID, things changed a little for a few of them. We really appreciate your feedback as it helps us improve our service!

Posted 1 year ago

“Really good trip, all well planned and amazing hostels. My friend was missed of the booking in one hostel (the hostels fault) , euroventure were very helpful in sorting it out and reinbursing us the money :) would definitely recommend”

Posted 4 years ago

“Was very easy to plan and all accommodations were lovely and helpful including an upgrade to a 4 star hotel on the first night! One minor issue with the final accommodation that automatically charged me for two nights though this had already been paid but the accommodation has refunded me instantly. Another issue when our train hit a car on a crossroad but we got to Vienna in the end! One thing I would suggest is for Euroventure to put more information into the itinerary booklets (e.g. room types, website, email of accoms) and also to check that the directions and train times are up to date (our tickets showed different times to what was shown on the booklet and almost caused us to miss a train), this did cause a bit of confusion but it was all sorted in the end. All in all I would happily book another holiday should the faults be polished out!”

Posted 4 years ago

“For first time independent travellers (like us) we’d recommend euroventure as everything was sorted out for us (tickets and hostels) but there was still plenty of freedom. It saved the hassle of spending hours searching for trusted hostels. It was probably more expensive than doing it ourselves but at least we knew it was safe. The hostels were safe and on the whole good although our preferences of ‘central and single sex dorms’ were rarely met. The train journeys planned for us were at convenient times and the route was perfect. However we had many issues with seat reservations as we were told by euroventure that they weren’t compulsory but some trains we had major issues with seating and were told by the staff at the station that we couldn’t reserve beforehand without paying and some trains they tried to kick us off. However apart from that the trains were good. The recommendations of things to do in the guide were helpful although a lot were out of budget for travellers so might need adapting. Directions to hostels were helpful.”

Posted 4 years ago

“Euroventure were fast at replying and every question I had they answered very confidently! They helped us create our dream inter-rail and helped keep it cheaper. The hostels we stayed in were all in good condition and all had friendly and helpful staff, our favourite being either Ginger Hostel, Krakow, or Circus Hostel, Berlin, as these hostels were modern and felt very clean! Thank you!”

Posted 4 years ago

“Used euroventure for a trip around Europe and they really helped make the process a whole lot easier! They arranged hostels and hotels for us to stay in, which were in great locations and suited us fine. The instructions included in our booklet on how to get to the chosen hostels were also great and helped us get there quickly. Their help before and during, (included in the booklet) was really appreciated and made sure we felt at ease, with little tips and guides on what to do in each place. As well as easy to understand instructions on the trains we would get and where to find them, which all worked out fine for us. The only trouble we had, was in Italy when we struggled to understand how public transport worked, and faced a fine as a consequence. So perhaps some additional information on public transport, such as where to buy tickets from would have been helpful, but other than that euroventure were great and we would definitely consider using them again!”

Posted 4 years ago

“This company has helped us a lot in organising our trains. We found the sheet given to us with options for train times very helpful, and they saved us a lot of hassle for booking reservations. However we had a problem. This company did not book us reservations on a train that had compulsory reservations which they had put on our list of possible trains to go on. This caused stress for us on the train, and led to us having to pay €20 each extra for reservations. I hope that we can be compensated for this.”

Posted 4 years ago

Hi there, Thank you for your feedback and I'm glad our service was helpful :) I'm sorry to hear you think there was a reservation missing from your itinerary. Of course if you had contacted us at the time or at any point since your trip a few weeks ago we would of course have already refunded you for this if it was indeed our mistake! Our office is open 7 days a week and our staff are always on hand to offer assistance while you're away. If you can please inform your Trip Organiser which journey this conerns we can then send you a refund. I'm sorry if this caused you any hassle but as we had no contact from you at all we had no idea there were any issues for us to resolve. We hope you enjoyed your Interrailing trip anyway and will process this refund as soon as we hear from you! Best wishes Amy

Posted 4 years ago

“The first two hostels were brilliantly located and very convenient! Shame that there wasn't an ensuite with the private room in Ljubljana but didn't worry us too much! The last hotel in Venice was beautiful but location wasn't too great because it was so quiet there! All and all, brilliant organisation and made it a very enjoyable and memorable trip! Would definetly use the company again!”

Posted 4 years ago

“Everything was good, took a lot of the pressure off me.”

Posted 4 years ago

“We traveled for 7 nights through Berlin, Prague, Vienna and budapest. We had a lovely time. Euroventure were very helpful, prompt, reliable and professional. We received a personalised booklet for our trip with helpful information for each city and trip. I found this very helpful and thoughtful. The hostels we stayed in were mostly very nice and located close to metro lines for traveling the cities. I would highly recommend them as a travel operator.”

Posted 5 years ago

“The hostels and coaches we were booked on were well staffed, clean and of a great standard. Responses were during working hours, and the travel app was a little limited. Will definitely book again.”

Euroventure Travel Ltd 4 star review on 6th March 2019

Posted 5 years ago

“I've did my Euroventure trip on July/August 2017. I went on a 4 weeks customised trip; Catherine helped me a lot during the planning, and suggested me new routes that made me very very happy. However, I had a little trouble while I was in Bosnia because apparently no one sent a confirmation email for my hostel and I was without one. But luckily everything was sorted out and went smoothly. I also find my second half during this trip. Highly recommended!”

Posted 5 years ago

“Working with Euroventure to plan our Europe trip was great! The team responds quickly and efficiently to any questions or concerns. Euroventure took care of the main stress which was finding accommodations and transportation to the different European cities we visited. All the accommodations selected were in convenient locations and were overall great choices in appearance and comfort. I really appreciate that Euroventure gives you the option of a payment plan, which makes the trip affordable in the sense that you can make monthly payments towards everything.”

Posted 5 years ago

«
1
2
3
»

Euroventure Travel Ltd is rated 4.9 based on 895 reviews