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Evans Cycles Reviews

1.9 Rating 482 Reviews

23 %

of reviewers recommend Evans Cycles

Company Reviews

About Evans Cycles:

Evans Cycles are one of the UKs largest specialist cycle retailers and we stock variety of bikes, cycling equipment and cycle clothing. The range includes mountain biking, BMX, road cycling, commuting, folding bikes and kids bikes.

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Phone:

01293 574900

Location:

Evans Cycles, Camino Park, James Watt Way, Crawley
Sussex
RH10 9TZ

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Evans Cycles 1 star review on 14th July 2022

Evans Cycles 1 star review on 11th November 2021

Evans Cycles 1 star review on 28th October 2021

Evans Cycles 1 star review on 28th October 2021

Evans Cycles 1 star review on 28th October 2021

Evans Cycles 1 star review on 28th October 2021

Evans Cycles 5 star review on 10th October 2020

11

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I popped into the Gatwick's store as my front gears had stopped working. Thank you so much to Alfie and Marcus for fixing g them whilst I waited. Outstanding service. Many thanks and stay healthy guys”

Posted 4 years ago

“We use Evans Cycles in Chelmsford and they are excellent. Staff are very knowledgeable, friendly and helpful. Fix it course was great, collection of on line orders efficient. Recently had our ebikes serviced there and they came back like new. Outstanding.”

Posted 4 years ago

“Easy transaction. Good communication. Pinnacle Arkose R1 is absolutely amazing. I'm delighted with the product. Lovely finish. Bike comes completely set up bar handlebar adjustment. And it's set up perfectly. What a company. My best ever experience buying on the Internet.”

Posted 4 years ago

“Evans martlesham were brilliant, they managed to fix my daughter's bike with a smile, very efficient. Great workshop.”

Posted 4 years ago

“Just had my bike quite literally overhauled and serviced and I much say it’s reached more than my expectations. The Communication I received was excellent in relation to fitting new parts. I rode it today and I must say it was like riding a new bike. Thanks a million Steph and Robin.”

Posted 4 years ago

“Mark,Olly and the genius bike mechanic with the green fat bike are top notch guys.they go out of their way to sort out any issues you have with your bike.Olly spent slot of time making sure the raceface cranks I wanted would be compatible for my new Norco fluid 2.hes a very knowledgeable bike enthusiast. All the staff at the clapham Evens work hard to make sure you leave satisfied and on a safe and sound bike.these guys do customer service like your in an American store.the customer is king and you leave happy. Many thanks to the staff at clapham Evans cycle. G.king”

Posted 4 years ago

“Just left Evan's in clapham. Olly really did me well.listened to all my questions. Found me the perfect crank for my Norco fluid 2.both Mark's were very helpful. The bike mechanic with the righteous green fat bike is a true genius with a wrench. These dudes know there stuff. They live and breath cycles. Always willing to take the time to sort out any issues you have with your bike.this store rocks.you get real American style customer service. Great staff.top notch mechanic. If I ever need anything for my mountain bike I go to the pros at clapham junction Evan's. G king”

Posted 4 years ago

“Had my road bike serviced by Fernando recently and it has to be said it has never felt better! The whole process was made very easy from start to finish. I’m extremely happy with the outcome and would not hesitate to recommend. Prompt, reliable and a quality service.”

Posted 4 years ago

“where do I start. I walked in knowing what I wanted. I was dealt with by Jamie. He was Frank and honest about what bike spec and additional accessories I needed. No pressure to buy, and certainly no pressure to commit there and than. He spent an hour with me choosing and comparing different road bikes that matched my requirements. A week later the bike was ready for collection, but the outstanding customer service didn't finish there. The bike was measured up to exact specifications and Jamie helped me choose the accessories I needed. The customer service was outstanding from the minute i walked in, to the moment i left. Jamie certainly knows his subject and taught me alot while I was with him. I highly recommend Evan's Bikes, and Jamie is a credit to the company. I cant thank you enough for helping me choose my first road bike. I'm like a kid a Christmas and cant wait to go out on it. #evansbikes #twostroke #roadbike #future”

Posted 4 years ago

“Bought a bike from the Manchester-Chill factor branch today. Service was excellent, Asa served me with extensive knowledge and great advice on what I needed. Can’t fault at all and will use again.”

Posted 4 years ago

“Can’t thank the Ipswich/Martlesham guys Andy and Mark enough for their patience and help with my repairs, advice and they were amazing 😉 Great customer relations service. Such a credit to the store. 👍👍👍”

Posted 4 years ago

“Just picked up my new cycle and and the level of customer service was amazing! I didn't think this kind of service existed anymore. Nice to be proved wrong. Excellent staff and an incredible assortment of cycles.”

Posted 4 years ago

“Visited the Oxford Circus shop today to fix the problem with the front wheel. Renaldas who served me was quick, professional, and really helpful - my bike was up and running in 5 min, at no charge! Thank you!”

Posted 4 years ago

“Best shop to buy or service your bicycle. I am especially impressed with the engineers in Canary Wharf. I had issues with my gears, and stopped at the shop to get some advice as to what the problem could be. The engineers spent a minimum of 30 minutes and solved the problem without charging me. Very friendly and extremely knowledgeable. Well impressed!”

Posted 4 years ago

“Had some play in the bike frame and brake problems, the Guy from Evans fixed these for free in few minutes.”

Posted 4 years ago

“went to the Liverpool branch to get my bike fixed and received really helpful and realistic advice on what to do next. Friendly and non-judgmental staff. Seemed like a real good team of people, bike fixed, Very happy! I would recommend the Liverpool branch to anyone with bike problems!”

Posted 4 years ago

“Just got my bike back from the workshop at the Liverpool branch and am made up with it. Staff there were really helpful and happy to talk about the options I had to fix my bike. Also very realistic advice. Set it up perfect, really friendly to talk to and very good at their job! Thanks so much Liverpool Evans!”

Posted 4 years ago

“Just got my bike fixed at the Liverpool branch and am made up with it, never had better customer service. Really helpful, personable staff in the workshop that give me realistic advice to fix up my bike. Thanks so much Liverpool Evans!”

Posted 4 years ago

“I would just like to say what helpful staff at your Sheffield branch when ever I am in your shop just been in your Sheffield branch with a bike problem worn gear cable attended to by Ben bike fixed while I waited very good service kind regards Malcolm.”

Posted 4 years ago

“Had a fairly old Cats Eye light with the mounting missing. Evans gave us excellent support finally finding one that “might “ fit. It was in store in less than 24 hours and was perfect.”

Posted 4 years ago

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Evans Cycles is rated 1.9 based on 482 reviews