EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It can be nerve wracking sending out your most treasured memories, but Everpresent kept me updated during the whole process and the turn around time was quicker then expected. I would highly recommend them!”

Helpful Report

(Mail In) - Posted 2 years ago

“I've had two volumes of my family photos scanned by EVERPRESENT and am very pleased with the results. The staff and scanners followed my directions, making sure they understood what I wanted them to do, and gave many details about how the process would proceed. I'd recommend the company to others wanting their photos scanned. Kathleen”

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Posted 2 years ago

“Everpresent did a very efficient job of converting my old family photos to digital format. The communication was great, and they took great care with the originals.”

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(Mail In) - Posted 2 years ago

“Excellent job digitizing my VHS videos. I was impressed with the communication throughout the process, and the speed of the service. I look forward to having more processed when I dig them out of storage. 100% recommend using Everpresent to help preserve memories or for any other services they offer.”

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(Mail In) - Posted 2 years ago

“Jodi, I wish to thank the team at Everpresent for their efforts in transcribing my 4 audio cassettes to a CD format. I’ve been in the process of reviewing each of the CDs (4 originals and 17 copies) before sending them to family members, and while I had fully intended to send my thanks to the Everpresent team, the review process has taken some time. However, now that I have completed that process I would like to say that I was very pleasantly surprised at the quality of the CDs and want to thank the entire Everpresent team for making the conversion become a reality. Warmest Regards, Russ Gray”

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(Mail In) - Posted 2 years ago

“AMAZING service from beginning to end..absolutely streamlined, professional and beautiful product! We couldn't be happier and look forward to bringing more projects in to EverPresent! Our family videos having been preserved is simply;y priceless! Thank you! Lau Lapides”

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(MA - Newton Headquarters) - Posted 2 years ago

“Their work is very good. Kept me informed during the whole process. Time table was actually less then expected. Would highly recommend.”

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(RI - Narragansett) - Posted 2 years ago

“Sent a bunch of 8 mm family films to them . They did a nice job transferring them all to a flash drive. Process took about a month. Would use them again.”

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(Mail In) - Posted 2 years ago

“Easy to work with. Process done in a timely manner. No issues with products. I would use Everpresent again in the future if the needs arises.”

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(MA - Northampton) - Posted 2 years ago

“I have nothing but praise for Everpresent. They just finished my second project - a photo book filled with 60 years worth of precious memories and it is beautiful. Ellen was outstanding - attentive, creative and quick to respond. I requested her for my second project, based on how well she handled my first project, and I will be requesting her for my next one too. Thank you Ellen, and the entire team, for a job well done!”

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Posted 2 years ago

“Everpresent people were terrifically competent and pleasant. The follow-up has been diligent, just to make sure I'm pleased with their work. I surely am. An excellent organization, quality work. I'll be back at their doorstep . . . as soon as I find those really important, historically significant, VHS videotapes that are SOMEWHERE within the clutter in my basement! P.S. Who is the family in "family-owned" ???”

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Posted 2 years ago

“It was a great experience working with your staff and the end product was great.”

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(Mail In) - Posted 2 years ago

“Everpresent did an amazing job. They notified us through email, with updates on the process. They did a fantastic job transferring our 8mm tapes. We have been enjoying our old family videos, and couldn’t believe how fast it was done. We will definitely be bringing more 8mm tapes back!”

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Posted 2 years ago

“Very friendly, quick and efficient.”

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(NH - Manchester) - Posted 2 years ago

“High professional attitude and commitment . The quality of work was excellent. I would suggest improvement in having a mechanism to number the photos in order of appearance in different sections to be consistent with any text that identifies the appropriate sequence.”

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Posted 2 years ago

“Service was prompt Staff was very helpful snd patient with my questions”

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(NJ - Montclair) - Posted 2 years ago

“Every step of the process from start to finish was carried out in a timely manner with excellent communication and excellent results. Thank you for a job well done.”

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(MA - Newton Headquarters) - Posted 2 years ago

“To date, I have not watched all the videos. But the ones I have watched I am very pleased with how they came out and so happy to have them digitized so I now will always be able to keep them and watch them. Thank you for doing a wonderful job and in a timely manner. Pamela Robidoux”

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(MA - Falmouth) - Posted 2 years ago

“Good work, will use you again.”

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(Mail In) - Posted 2 years ago

“My Goodness thank you so much ever present I’ve held that cassette tape for 20yrs it was such an amazing surprise to see my great grandmother,my grandmother and my mom all in one room this many years later, that was such a reasonable price to pay for a memory worth millions of dollars to me..in tears thank you so much ,20 years you guys made it look like yesterday”

Helpful Report

(CT - New Haven) - Posted 2 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews