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EVERPRESENT Reviews

4.6 Rating 2,604 Reviews
89 %
of reviewers recommend EVERPRESENT
4.6
Based on 2,604 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy

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EVERPRESENT 5 star review on 16th August 2025
Laura
EVERPRESENT 5 star review on 13th June 2025
Arthur
EVERPRESENT 5 star review on 13th June 2025
Arthur
EVERPRESENT 5 star review on 29th October 2024
Mark J
EVERPRESENT 5 star review on 29th October 2024
Mark J
EVERPRESENT 5 star review on 11th May 2024
Brian
EVERPRESENT 5 star review on 2nd February 2024
Steven
7
Anonymous
Anonymous  // 01/01/2019
Everpresent does a very good job at digitizing old 16mm family films, especially given that most of them were 60 to 65 years old. No need to send the old films to LA or Chicago. Everpresent is close by. Their website is invaluable for sharing with friends and relatives.
Helpful Report
(MA - Newton Headquarters) - Posted 6 years ago
I had a very pleasant overall experience with Everpresent from consultation to receiving the final product. I looked forward to bringing in my tape to Everpresent to convert but also I was excited to get to know the business as I work for the Newton-Needham Regional Chamber and the Newton location is a chamber member. At the same time, I was very nervous about sending in our tape to be converted to a digital file because it was my family's only childhood video of my sisters and I so I didn't want to risk losing it. The staff was friendly and the location was very welcoming and cute. The staff walked me through the options and the steps of the process in detail. They had confirmations and consistent communication throughout the process. The project was completed within the week that they mentioned and the quality came out great! Thank you all for helping us keep these special memories!
Helpful Report
(MA - Newton Headquarters) - Posted 6 years ago
I had about 400 feet of 8mm film of the 1950/60 vintage digitized by Everpresent. I was pleased with the results and the price. I didn't expect them to enhance this old film as I thought that impossible. At times the film was of very poor quality as the person doing the filming was not adept to all situations. But I really enjoyed viewing Everpresent's work and consider the imperfections as part of my family history. As to price, they charged me less than the original quote as the footage was less than estimated. I was pleased with this experience with Everpresent.
Helpful Report
(Mail In) - Posted 6 years ago
The DVDs were returned in a short amount of time as requested. The quality of the photos from slides is very good.
Helpful Report
(MA - Newton Headquarters) - Posted 6 years ago
Easy to deal with, and scrupulous about checking in on how to handle delicate or damaged photos. Reasonably priced. Newton location not the easiest place to find & parking limited although off hrs (not rush hr) never had trouble finding one space out of 3.
Helpful Report
(MA - Newton Headquarters) - Posted 6 years ago
Tia did a great job walking me through the process for converting my photos to digital. I visited in person. I found her very knowledgable and in a short time we were able to get the process going. Many thanks to her for her help! If there was a category called “Excellent” I would have used it. John Zifcak
Helpful Report
(MA - Newton Headquarters) - Posted 6 years ago
I had been holding onto 40 VCR tapes wondering what to do with them, toss them is what I decided. But I made one last ditch effort to convert to digital and found EverPresent. After a couple of test tapes, I brought in the whole batch. And finally got these memories preserved and readily viewable as DVDs and digital video files to play on my PC. Everpresent did a great job, and converted everything so the results were professional and beautiful. After many years, my video 'project' is finally done!!
Helpful Report
(MA - Newton Headquarters) - Posted 6 years ago
The team has made the many memories leftover from my parents manageable and much more easy to digest! We look forward to sharing with future generations.
Helpful Report
(In Home) - Posted 6 years ago
Perfect experience. Great customer service and quality!
Helpful Report
(MA - Newton Headquarters) - Posted 6 years ago
Excellent quality. Excellent service. Highly satisfied! Thank you!!
Helpful Report
(Mail In) - Posted 6 years ago
These guys did a very good job on my old video tapes
Helpful Report
(HQ - Viewing Station) - Posted 6 years ago
The experts at Everpresent took care of my specialized needs professionally and quickly at a fair price. Big job or small - they know what they're doing! Many thanks...
Helpful Report
(Mail In) - Posted 6 years ago
I have given two projects to Ever-present in recent weeks. Both were completed carefully and professionally. One was particularly sensitive and the outcome quite successful. Using Ever-present has made me rethink how I want to preserve my family's photos, recordings, documents and letters. More to come from me!
Helpful Report
(MA - Newton Headquarters) - Posted 6 years ago
I have recommended Everpresent to others.
Helpful Report
(MA - Newton Headquarters) - Posted 6 years ago
Everpresent is professional and dependable. They are also very patient. I will keep using them as I find materials that need to migrate to digital form.
Helpful Report
(Mail In) - Posted 6 years ago
Everpresent did wonderfully exactly what I hoped for when my husband and I started downsizing for retirement and needed to have our photos and videos digitized so we could work on them in retirement for our daughters. We were impressed and are very grateful!
Helpful Report
(MA - Newton Headquarters) - Posted 6 years ago
Easy and innovative from start to finish. Little to no notes on improvements, short of it being a little too expensive.
Helpful Report
(MA - Newton Headquarters) - Posted 6 years ago
Staff - great Quality of product - very good Prices - too high; need to lower to remain competitive with alternatives. And charge less for duplicate storage (multiple flash drives/DVDs etc)
Helpful Report
(MA - Newton Headquarters) - Posted 6 years ago
My dad's mom took short home movies throughout her adult life. My folks are downsizing and I ended up with a big box of 8mm reels and no projector. While researching local companies for digitization of the film, I found Everpresent. From the initial inquiry through to the final product, I cannot speak highly enough of the employees, the vibe of the company, and the digitized footage. The only suggestion is an adjustment to the file naming practice. The file names were created based on (I think) the order in which they were digitized. This results in the reels listing/playing out of chronological order. I took a few minutes and adjusted the file names myself. It is a very expensive process, but having now viewed the films, it was worth the cost. The original reels are now properly housed and I'm looking forward to giving the digital copies to my dad at the holidays!
Helpful Report
(MA - Newton Headquarters) - Posted 6 years ago
The Everpresent crew took the utmost care in my original 8mm reels and digitized them brilliantly. I received a report on the digitization process that explained in detail on how the conversion went overall. The technicians were easy to work with and were very helpful and knowledgeable in their skill. I highly recommend Everpresent for digitization conversions.
Helpful Report
(Mail In) - Posted 6 years ago
EVERPRESENT is rated 4.6 based on 2,604 reviews