EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how EVERPRESENT made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They scanned my Grandmothers handwritten, very old cookbook with care and returned it to me in the exact condition I sent it in. I am more than pleased with the entire experience. I would recommend them to anyone.”

Helpful Report

(Mail In) - Posted 6 years ago

“I am very pleased with this company. They did an excellent job for my family.Specially I am very thankfull to Anna,she always been helpful. Thanks a lot.”

Helpful Report

(MA - Newton Headquarters) - Posted 6 years ago

“Fast, efficient, personal and individualized service.”

Helpful Report

(Mail In) - Posted 6 years ago

“Saving your yesterday's for tomorrow”

Helpful Report

(MA - Newton Headquarters) - Posted 6 years ago

“They do an excellent job. Their customer service is wonderful. I am waiting on my fourth project now.”

Helpful Report

(MA - Newton Headquarters) - Posted 6 years ago

“The services EverPresent provide are important and meaningful, but what really elevates their rating in my mind is their customer service. I've had the pleasure of working with members of their team (shoutout to Jody and Margaret) on several family projects and they CARE. They work hard to build a relationship with you, understand your family needs and then execute on a plan with great detail, keeping you informed every step of the way. When it comes to something as valuable as family memories, there is no place I'd recommend more highly than the team at EverPresent. Well done!”

Helpful Report

Posted 6 years ago

“I have been using EverPresent for about 3 years to digitize my film photographs, audio tapes, VHS tapes and an old home movie. The results have been excellent - and the personal service has been great. That's why I keep coming back!”

Helpful Report

(MA - Newton Headquarters) - Posted 6 years ago

“Results were as I wanted. Working with Jennifer was great and she wanted to make sure all of our needs were met. Will be happy to work with Everpresent again.”

Helpful Report

Posted 6 years ago

“Love love love EverPresent!! We love what you did with our videos and photos. The whole family has had a lot of fun viewing and sharing everything. You did a great job organizing the photos on our computers, phones and iPads too! We have such peace of mind now, knowing all our stuff is safe. Thanks so much for your great service - our consultant really listened to us and made the whole process easy. It was just what we needed. Amazing!”

Helpful Report

(MA - Newton Headquarters) - Posted 6 years ago

“Had them digitize my family’s old VHS tapes so we could revisit them at my sister’s bridal shower, and we haven’t watched most in decades (and a couple never). One of the tapes kept fading in and out since there was a pair of children running the camcorder, and all the irrelevant black space was clipped out, while any black space with audio was kept. Made it way more watchable! I’m thinking of going back and getting some of the longer tapes edited into clips since we’d sometimes tape a whole year of activities on one VHS.”

Helpful Report

Posted 6 years ago

“I've been wanting to digitize my home movies for ages and I'm so glad I did! My family and I have been enjoying them so much--it's like a visit to the past! EverPresent was quick and helpful and very easy to work with. I'll be back.”

Helpful Report

Posted 6 years ago

“What Everpresent did with old cassette tapes, VCR tapes, and pictures is beyond incredible. I had irreplaceable concerts, photos, and videos from concerts and musicals that I could no longer enjoy because of their format. Working with Everpresent was so easy...no hassles, they understood completely what I wanted and came through perfectly and in a very timely manner. I could not be happier with the company and their wonderfully competent employees. As I go through "old stuff," I know I'll call on them again to preserve so much of our family's history. I highly recommend them!”

Helpful Report

Posted 6 years ago

“Friendly, knowledgeable, helpful staff. Great experience!”

Helpful Report

(MA - Newton Headquarters) - Posted 6 years ago

“We hesitated before sending our family photos to be digitized, but after studying the Everpresent website and speaking with staff there, we had the confidence to go ahead with the project. Soon we’ll send more photos!”

Helpful Report

(Mail In) - Posted 6 years ago

“Fast service, reasonable price for vhs to dvd transfer on archival quality dvd.”

Helpful Report

(Mail In) - Posted 6 years ago

“I had a very positive experience working with the Everpresent folks. I'm completely satisfied with the result.”

Helpful Report

(MA - Newton Headquarters) - Posted 6 years ago

“Loved making a book from my photos!”

Helpful Report

Posted 6 years ago

“Their service was ver accommodating and the results were great! We were a bit concerned because the VHS tape we submitted had been crimped a bit, but the final CD was awesome and so great to have these memories forever documented digitally!”

Helpful Report

(Mail In) - Posted 6 years ago

“I was very impressed with the professionalism and knowledge of the staff and was very happy with having many of our old VHS tapes digitized by Everpresent. I would definitely recommend them to friends and family.”

Helpful Report

(HQ - Viewing Station) - Posted 6 years ago

“I have a number of large format glass plate negatives that date from 1900-1910. I had difficulty finding anyone who was willing to take on the project to scan the plates. Everpresent accepted the job, provided high quality raw files, and carefully returned the negatives to me. An all around fine experience for their communications, customer service, and technical expertise. Thank you for saving the images. sac Fitchburg, WI”

Helpful Report

(Mail In) - Posted 6 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews