EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,601 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,601 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't say enough about my experience with Everpresent! I've been telling everyone I know that they should use this service. To be honest, I was raving about Everpresent even before I received the flashdrive containing all of my videos. Turning over precious DVD's and VHS tapes containing my childhood home movies and my children's important life cycle events was not easy, but I had confidence in Everpresent from the first conversation I had with a representative. Being able to drop my items at a local store in NY City eliminated any concern about losing them in the mail. And, I received constant communication from Everpresent throughout the process. The flashdrive and my original items were back at my local drop store very quickly and I have been able to share wonderful memeories (that I had no way to view or share before) with family members around the country. I'm so happy I was asked to give feedback since I have nothing but compliments regarding the entire process.”

Helpful Report

(NY - Chelsea/NYC) - Posted 1 year ago

“Quick, Easy - All interactions were very professional Price was very resonable Highly recommend”

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(MA - Falmouth) - Posted 1 year ago

“Wonderful service and professional attention to detail”

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(MA - Dartmouth) - Posted 1 year ago

“Excellent work, excellent customer service. The work: While expensive, they are so much better than the "competition", that I found it worth it. I sent work to a well-rated competitor and found it unusable. Sent same to EverPresent and was pleased. Customer service: the best I have ever encountered regardless of the industry. The gold standard. Whatever my question, someone got back to me quickly. The rep's were, courteous, knowledgable and patient. And every one I spoke with was either a native speaker or was very understandable. (I am hearing impaired.)”

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(Mail In) - Posted 1 year ago

“Fabulous transfer of a piano performance my mother gave in 975 that my father had taped on a reel to reel ! Wasn’t sure if the recoding could even be retrieved. The quality was much better than expected and they managed to have the project completed before my Mother’s 91st birthday (recorded when she was 41) which was just under 4 wks. Great communication from this company on the progress of the project and what to expect. Easy drop off and pick up. Highly satisfied and would highly recommend”

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(MA - Great Barrington) - Posted 1 year ago

“Great job by Ever Present. Thank you for bringing back the memories”

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(Mail In) - Posted 1 year ago

“Everpresent helped preserve thousands of treasured family slides and now we can all easily enjoy them in digital format. First class customer service from beginning to end- I cannot recommend them enough!”

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(Mail In) - Posted 1 year ago

“Very impressed with EverPresent’s attention to detail in their work and in their communication. The quality of both definitely exceeded my expectations.”

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(MA - Newton Headquarters) - Posted 1 year ago

“Everpresent did a wonderful job of transferring a movie on VHS to DVD. They dis the jo quickly and expertly.”

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(NJ - Highland Park) - Posted 1 year ago

“I provided EverPresent with old 8MM film ranging from 1958 to the mid-seventies. From my first interaction with EverPresent the representatives were professional, polite and explained the process precisely. They provide an estimated quote for pricing and processing time. The final price was lower than the original quote and they completed digitizing the film to downloadable files within a couple weeks (much sooner than estimated time). They keep you informed as the processed progressed. Their website is intuitive and very user friendly. The quality report you receive is informative. From start to finish it was evident that this company is exceptionally well managed. I give EverPresent the highest ratings for its people process and website. I would highly recommend EverPresent to anyone that I know that would require their services. Thank you so much for preserving that film for my present and future family members to enjoy and cherish for years to come.”

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(MA - Beverly) - Posted 1 year ago

“The enutre team at EVERPRESENT was beyond wonderful every step of the process, from initial phone call, through intake, and into production and review. Anna Latino, in particular, performed an amazing job of taking a concept and turning it into a reality that surpassed all expectations. They are THE BEST at what they do.”

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(MA - Newton Headquarters) - Posted 1 year ago

“Excellent people cordial always willing to help. I recommend them 10 out of 10.”

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Posted 1 year ago

“Everyone at EverPresent was professional, knowledgeable, courteous and helpful. EP did a great job: digitized 70 yearl old 78 records and an audio tape. Thank you”

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Posted 1 year ago

“They made it very easy to get my family videos on usb. They kept me updated on every aspect of the process which I appreciated. I wish I had checked a couple of tapes because they were movies and I wouldn’t have them done if I had known. My fault. They did a wonderful job and I’m very happy that all of my adult children have precious memories to keep”

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Posted 1 year ago

“Everpresent took the utmost care of my videos. They never left their hands during transit. The turnaround time was quick and the end result was great. My memories are now stored on a USB drive which can be shared with my family members.”

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Posted 1 year ago

“EverPresent is a pleasure to do business with. Their people are helpful, friendly and professional. They did a great job digitizing some very old photos and some damaged video tapes. I highly recommend them.”

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Posted 1 year ago

“They were fast, they communicated regularly, explained the process, and did a great job.”

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Posted 1 year ago

“The reels of movies my parents took are priceless and I had EverPresent develop them and they are wonderful. Here it is 2024 and I can now watch these movies from the 1950s. I highly recommend this company. Everything was done so well and everyone was so nice and explained so well. The time span was so much quicker than I thought!”

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Posted 1 year ago

“EverPresent had transferred many of my old VHS tapes and 8 mm reels with care and they have turned them into DVDs and digital files of great quality!! I now enjoy them with friends and family! They are in constant communication during the whole process. I highly recommend EverPresent!!”

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Posted 1 year ago

“Wonder job on the item I sent. I was very pleased with the professionalism of your organization!”

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Posted 1 year ago

EVERPRESENT is rated 4.6 based on 2,601 reviews