ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,766 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,766 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

ewheels 5 star review on 19th January 2026

949

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole team was there answering my questions and once i received my turbowheel lightning and still there answering all of my question as well helping me with upgraded to my escooter they definitely earn my business”

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Posted 5 years ago

“The customer service is A1 (5 starts) I bought a Kingsong 16x. It took a week to get to me and I performed beautifully. This is a real site. I rather by from a warehouse in California than from over seas.”

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Posted 5 years ago

“Down to the littlest questions or issues, eWheels customer service is the best in the industry. I emailed twice with questions about my scooter (shipping speed and a how-to question), and they were back in my inbox within 20 minutes each time. They’re friendly, knowledgeable, and just plain great - I won’t buy a comparable scooter from anyone else after this.”

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Posted 5 years ago

“I ordered a couple times from ewheels. Both times the deliveries were quick and the products arrived as described.”

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Posted 5 years ago

“Zen was very helpful in providing guidance and resolving transaction issue. Without Zen's guidance, there would have been a shipment delay due to my error in selection. Mine arrived in a couple days on time, the best part. The KS-16X is well built and a solid wheel. Thanks Zen, eWHEELS.com”

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Posted 5 years ago

“Great customer service. My new wheel was shipped out the same day I ordered it. It went from California to Texas in 2 days. Everything was as advertised. I couldn't of asked for anything more.”

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Posted 5 years ago

“Great customer service I had a small issue after my order was shipped out with the delivery address and it was fixed right away”

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Posted 5 years ago

“I would recommend eWheels to anyone. Great support and advice. Definitely the best place to get your first EUC.”

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Posted 5 years ago

“Customer service is top notch and communication is fast and friendly. Couldn't ask for better. Definitely my source for all future electric personal vehicle choice in the future”

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Posted 5 years ago

“Great customer service, very considerate for customers and always replys to them with any questions that they want to have answered.”

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Posted 5 years ago

“They have great customer service. They responded to my email in a few minutes, and shipped out a part that I needed minutes after that.”

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Posted 5 years ago

“Great site to get your electric scooter”

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Posted 5 years ago

“Spending hundreds or thousands on newer technology that comes from China can be scary, but these guys make you feel safe and confident with their product and customer service. For example their initial reply after ordering was detailed and thorough, + they saved me a bunch of money with international(Canada) shipping issues, + they shipped it on 2-day Fedex when I paid for the cheapest, slowest shipping. Good stuff all around.”

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Posted 5 years ago

“Having a great time. First EUC and so far not regretting purchase. Fast service from wheels. Nice website with good comparison information though needs to be updated with all the cool new wheels. (A lot of wheels) The 16X with optional padding has allowed me to progress Really fast. Excellent summer ski/core trainer. Boarding and Onewheel background.”

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Posted 5 years ago

“I needed a electric scooter for my 10yr old daugher to replace one I purchased two weeks prior from Amazon. If I knew about eWheels first I would've come to them first every time. They communicate quickly and they were able to ship me a scooter quickly. The packaging was very secure and the setup was easy. She loves her new scooter and this scooter will last a long time and not a cheep piece of plastic! Thank you eWheels for having such a high level of service and product!”

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Posted 5 years ago

“I'm happy with my purchase. The wheel came in perfect condition. Super fast shipping, my order arrived after 2 days of being placed. I'm also happy with the bonus wrist guard and extra large pad. I will definitely consider buying another wheel from eWheels.”

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Posted 5 years ago

“eWheels was a great place to purchase my new electric scooter from. The scooter shipped the same day I ordered. When I had a question about the settings for the scooter, Jason replied within minutes and even contacted the manufacturer to get an answer to the question. Outstanding customer service!”

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Posted 5 years ago

“Top notch experience from start to finish. They're always quick to respond to questions. And they also ship quickly to get your order out.”

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Posted 5 years ago

“great service, great product”

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Posted 5 years ago

“Great service. Prompt and courteous. 10/10 will recommend.”

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Posted 5 years ago

ewheels is rated 4.9 based on 3,766 reviews