ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,664 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

934

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service and management. By far the best PEV retailer in the US!”

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Posted 5 years ago

“Absolutely amazing this surpassed all of my expectations from the company I’ve purchased it from to the product itself I highly recommend. Mr freeze Rock Steady Crew”

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Posted 5 years ago

“Rebels provides lots of information to help one narrow which EUC will likely best suit them. A great wealth of information. Once my decision was made, I ordered the King Song 16X. It shipped the same day I ordered and was in my possession in less than 2days. I live in Maryland. I was very pleased with the transaction, shipping speed and the condition of my new wheel.”

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Posted 5 years ago

“Thoroughly enjoy this scooter! The ewheels Turbowheel Swift has pick up and pep, much faster than Segway, Bird or Lime rental scooters. The front and rear brakes have saved me and are a great feature. I’m obsessed with the sleek black & pops of blue at the handlebars. The lights on the front and rear make night & dusk travel safe. Great product. Both of my kids want one now too.!”

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Posted 5 years ago

“Customer service was excellent and very fast”

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Posted 5 years ago

“Fed X lost the package so I can't give you a review. However Jason the phone representative is outstanding he knows what he's talking about. I should have listened to his advice and purchased the KINGSONG 16X instead of the GOTWAY M103 I am 230 pounds and even if Fed X eventually finds the package and ships it to me I will still be putting myself at risk attempting to ride an EUC above the weight limit.”

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Posted 5 years ago

“Customer service is really excellent. Any question is answered promptly. The entire purchasing experience of my scooter was great! Thanks again Jason!”

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Posted 5 years ago

“I was very pleased and impressed with the high level of customer service and quick responses to my emails. I was even more happy with my lightning+ which arrived in two business days of me ordering. I will definitely look to ewheels for future purchases!”

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Posted 5 years ago

“EWheels has been a great company to deal with, both before and after the sale. Any questions I have had, they have been quick to answer. I love my new Gotway MTEN3 and feel confident about the purchase, knowing that Ewheels will be there to help if I run into any problems.”

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Posted 5 years ago

“I absolutely love this machine! I bought two of these, one for me and one for my 15 year old son. We ride them almost every day. So much fun. I have even been taking mine to work on days when there is no rain in the forecast. To be clear there was one minor issue with one of the dashboards, and one call and a few emails to figure out the root cause is all it took for e wheels to fed ex a replacement at no charge. Great product and even better service!”

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Posted 5 years ago

“Great team”

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Posted 5 years ago

“I purchased a GotWay Tesla V-2 from E-Wheels five weeks ago. My only complaint was that the free shipping used FedEx. In fact, they use FedEx exclusively. Normally, not a problem, but during Covid, my wheel got stuck in Oak Park MI for a week! To E-Wheels credit, they shipped the next day. And when I had a bad tire that shook no matter how many times I tried to re-seat the bead, they sent me a new tire that fixed the problem! Great service, they answered my Emails within hours and even on Sunday!”

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Posted 5 years ago

“Wow, I’m very happy I bought my Nikola + from ewheels. They are very responsive, knowledgeable, and I really enjoy being their customer. I don’t think I‘ll buy Euc’s at this price direct from China, and ewheels provides better support and service than any other business I’ve dealt with. They had a lot of patience as I had lots of questions trying to decide which euc I should get. I’m glad I took their advice. I’ll buy my next euc from them happily as long as the same management stays there. I would buy stock in the company if I could.”

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Posted 5 years ago

“I placed my order for two Solowheel glide 3's for my teenage daughter and I to ride. Both came well packaged. Unfortunately one of the solowheels had a flat and would not hold air upon arrival. Sent a message to eWheels and they sent me a new tube and sealant asap at no charge. This kind gesture has made me a customer for life as the customer service was top notch and they treated me with dignity and respect!”

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Posted 5 years ago

“I have purchased 2 scooter from eWheels. Their customer service has been the best experience. They had my order out within the next working day and they responded to my several emails within 24 hours. Their prices are very competitive and they give the best bang for the buck. Backed with a 1 year warranty they are the leaders in the game.”

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Posted 5 years ago

“Easy lay out of product. Made it simple to see my option And to compare. Highly recommended”

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Posted 5 years ago

“I got my Turbowheel+ today and couldn't be more impressed. This thing is more beasty than videos can show. It's scary fast and really stable. What a ride.”

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Posted 5 years ago

“I ordered my product online.”

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Posted 5 years ago

“I bought 2 scooters from Ewheels! -The Turbowheel Phaeton and Turbowheel Lightning +! I'm a tall, heavy guy and these are quality, durable scooters and they have great customer service! Jason is the best, and so is everyone else who helped me! I'll always buy my products from Ewheels from now on! I'm recommending Ewheels to my friends and family, for I'll be a lifetime customer! Thank you so much Ewheels!”

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Posted 5 years ago

“Just got the scooter. After the initial charge, I was ready to go! It feels more solid than others I've tried. And it's FAST. Love it so far! The main thing was the communication and follow up. eWheels did the best job on this of anyone.”

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Posted 5 years ago

ewheels is rated 4.9 based on 3,664 reviews