eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,929 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,929 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 10th September 2026

959

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very satisfied with my experience with eWheels. Drew B. was very helpful in answering my questions (pre-during-post) sales. He confirmed that my requested item was in stock and could ship immediately - which was then quickly processed and shipped out when I completed the online ordering process. Afterwards, he promptly answered my email where I had requested info on how I could unlock the speed limitation of the Kingsong wheel that I had purchased. I'm happy with my wheel and would buy from them again. I would also highly recommend eWheels to anyone considering purchasing a wheel.”

Helpful Report

Posted 6 years ago

“Kingsong 16X is awesome. device came with a bad charger and ewheels made everything okay by overnighting me a charger. Great customer service and very reponsive. Highly recommend this seller.”

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Posted 6 years ago

“Fantastic experience. Detailed website, immediate processing and shipment. Will definitely use again.”

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Posted 6 years ago

“So great to know that these folks are there to take care of our EUC needs! Whether it’s just questions or purchases, they take care of us.”

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Posted 6 years ago

“I purchased this wheel for my neighbor who got hooked after riding my wheel! Also recomended he purchase from ewheels due to excellent customer service! He really is enjoying his 16x Trust me! ✌”

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Posted 6 years ago

“This is one of the rare businesses where I would pay a higher price, just for their product knowledge and tech-support: I've purchased a dozen or more products from eWheels over the years, and anytime I've had a technical issue, a technician has gotten on the phone with me, and helped me debug the problem. When I've needed a part they have sent it immediately, often overnight. Jason (the owner?) has been spot on with product recommendations, and on a couple occasions has explained why he has avoided carrying specific products. eWheels has my utmost respect, and my highest recommendation.”

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Posted 6 years ago

“Bought 16x for my first euc. Coming from extensive onewheel background with over 4000 miles, I was excited to try something new. Almost 200 miles now on euc and I am loving it. The range, speed, torque are amazing. I picked it up after about an hour in a parking lot and after some miles on a trail feel more than comfortable riding on road and the few trails I've been on was an amazing experience. Ewheels was great sent wheel right away and I ordered a cover for it days later and they waved shipping and even sent it next day without me even asking. Fed ex screwed up shipping a little, but thats what fedex does. More than happy with my experience and will def go through ewheels for my next purchase. Coming from dealing with future motion it is very satisfying to actually have some customer support/ service.”

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Posted 6 years ago

“If you are in the market for electric vehicles then look no further!! eWheels is the absolute best EUC shop in the USA! They stand behind their products and offer the best warranty’s in the region. Get your wheel with eWheels today !”

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Posted 6 years ago

“Very happy the quick shipping and communication from ewheels. I was waiting on a V11 which has some delays in production. I decided to switch over to something else so I could get some riding in before winter. They gave me some options that were in stock or soon to be in stock and I decided to go with the KS16X (maybe I can try the V11 next year). Ewheels shipped out my KS16X the same day and I was riding just a few days later! Thank you!!”

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Posted 6 years ago

“My telescoping handle broke on my kingsong 18L. Order the parts from E-Wheels. 3 days later the parts were in my hands. Very fast and customer oriented.”

eWheels 5 star review on 1st September 2020

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Posted 6 years ago

“eWeels was very helpful helping me pick not my first EUC. They emailed me back answers to my questions typically within the hour.”

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Posted 6 years ago

“E-wheels has Amazing customer service, and I would recommend them to anyone who is buying a new wheel.”

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Posted 6 years ago

“Finally, I found the perfect scooter for me. Maintenance free, ultraportable, and great build quality. Ewheels costumer service is topnotch. Very responsive and helpful and shipping time didn’t disappoint me. Within 5days I’ve received the scooter.”

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Posted 6 years ago

“Been showing my city something they’ve never seen, I like this thing a lot, who said onewheel😂”

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Posted 6 years ago

“I ordered a Kingsong 18xl, arrived in perfect condition. The rapid charger I ordered was missing the adapter, but customer service took care of it quickly, and without me spending any additional money on shipping!”

eWheels 5 star review on 28th August 2020

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Posted 6 years ago

“Working for eWheels as a contract worker. Really enjoy the team communications and learning from Jason.”

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Posted 6 years ago

“It was the first time I bought an EUC from eWheel. They made me extremely happy. These guys are professionals. I'm so happy with my new MSP .I'd like to thank Jayson and all ewheels.com team. Hope I'll do business with you again and again!”

eWheels 5 star review on 26th August 2020

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Posted 6 years ago

“I'm a total novice at euc riding. I have 5 days under my belt and already having FUN. Despite never riding an euc within an hour I was doing it. First seen Hsiang, U-stride and some others on YouTube and I knew I wanted one. I don't have the money for a learner wheel so got the KS18XL 2200w and don't regret it. The wheel is great. Thank you Jason and thank you Ewheels.”

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Posted 6 years ago

“Service beyond expectation.”

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Posted 6 years ago

“Very good company, bought 2 scooters the lightning & the pacer. Both are great. Any questions are answered or resolved quickly.”

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Posted 6 years ago

eWheels is rated 4.9 based on 3,929 reviews