ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,664 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

934

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got my amazing fun msp and accessories products here..i love the customer service they really go out the way to answer and help you with what you need instantly i mean instantly they answer my email really fast...will continue shopping here”

Helpful Report

Posted 5 years ago

“ewheels.com, what can I say? Great company and website full of information and specs that we want! I really appreciate the EUC comparisons too! So I chose ewheels.com when I purchased my Gotway Mten3. Great little wheel with guts, don't let it's size fool you, it's a mountain goat! The wheel came with the upgraded Nikola pedals! Quick delivery and well packaged! Thanks ewheels.com for making my first EUC purchase experience a positive smooth one... I'm now looking at the new suspension ones for a purchase soon! 🤙”

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Posted 5 years ago

“Awesome service...I saw someone post in a forum about some new universal power pads they received from ewheels, but I didn't see them on the site. I emailed them and they responded within a few hours stating that they were now on the site. I placed an order right away, they shipped the same day, and I received the following day in time for the weekend. In addition everyone I interacted with was very friendly and you could tell they were enthusiasts who were passionate about PEV's.”

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Posted 5 years ago

“Communication is top notch. Everyone I have recommended eWheels has been happy.”

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Posted 5 years ago

“Quality and customer service are above and beyond. More then expected well built scooter.”

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Posted 5 years ago

“I bought my very first wheel here, a kingsong 16x. And I was cruising in an hour. Ewheels shipped quickly and I've had no problems with the wheel yet.”

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Posted 5 years ago

“The absolute BEST Costermer Sevice Ever!!!”

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Posted 5 years ago

“I heard about Ewheel's legendary customer service and it does not disappoint. Upon ordering, I received an email from Jason. I order was shipped out fast and I received it here in CO in two days. Context: This is my first EUC purchase, a KS 16X which has been an amazing wheel. So far, I've ridden it around 90 miles in the first week since having it. No problems at all.”

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Posted 5 years ago

“was delivered quickly, great customer service”

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Posted 5 years ago

“Jason is the best, super responsive!”

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Posted 5 years ago

“So far so good, the scooter looks durable great balance between speed and range. So far I am happy with my purchase.”

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Posted 5 years ago

“Very happy with the service. The wheel came the next day. Way faster than expected. I'm in California. These guys answer my questions quickly pre and post sale.”

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Posted 5 years ago

“Really solid overall. I had a question that was answered directly. Shipping was fast and secure. I'm riding my wheel about 10 days after ordering including shipping and practice. The mudflap on my new ks16x ripped off after a couple soft falls in the grass which kind of sucked, but that's not on ewheels.”

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Posted 5 years ago

“Very friendly and helpful staff. They also make sure my expectations are being met with their timelines for delivery.”

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Posted 5 years ago

“Super fast shipping, ordered my turbowheel friday got it Wednesday. Super stoke machine! Insane torque, speed, and handling! Its more than just a scooter! Ultimate adrenaline machine!”

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Posted 5 years ago

“I've bought two electric unicycles from Ewheels, the Gotway Mten3 and the Gotway Nikola plus. I also have a third wheel on preorder, the Kingsong S18. The associates at ewheels have been very helpful and answered the few questions I asked almost immediately. The website has a wealth of information that helped me make my decisions. When out on the streets and people inevitably ask "where did you get that thing?" my answer always is Ewheels.com Chris S.”

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Posted 5 years ago

“It was an easy buying experience. i was sent a confirmation same day and shipping/tracking info day after ordering. The delivery estimate was accurate the whole time. Before it arrived, EWheels sent me an email about a different app that they recommend, after unlocking the wheel, (locked for travel, must have smartphone to unlock) with the King Song app, i realized why they suggested a different app and went to try that. It was better in most aspects but lacked important wheel info like total distance traveled on wheel, that the original app shows. So sometimes i need to switch between apps, can be a pain. that's a KS problem, but ewheels helped with a solution before i had to ask anything. I haven't needed to contact ewheels because everything has gone great”

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Posted 5 years ago

“So far so great ! I thought there might be a problem with delivery because the shipping address was filled out wrong by me .. I emailed the company at like 7pm on Saturday within like 5 min a company rep zen Lee fixed the problem and reassured me so I could enjoy the the weekend without worrying 😄 very nice .. I have put fifty miles on so far and it's awesome !!!”

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Posted 5 years ago

“Very happy with the unicycles & replacement parts I purchased from eWheels! Top tier customer service.”

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Posted 5 years ago

“I ordered the turbowheel swift as my first electric scooter. It is a blast going on rides. When you ride it you can't feel bumps. It's like being on a cloud.”

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Posted 5 years ago

ewheels is rated 4.9 based on 3,664 reviews