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eWheels Reviews

4.9 Rating 3,804 Reviews
98 %
of reviewers recommend eWheels
4.9
Based on 3,804 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Amazing scooter definitely will recommend my friends
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eWheels 5 star review on 6th March 2026
Sadiq Hough
eWheels 5 star review on 20th February 2026
Morgan Doughty
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 19th January 2026
Anonymous
eWheels 5 star review on 13th January 2026
Rory Harris
eWheels 5 star review on 18th November 2025
Ryan Gross
953
Anonymous
Anonymous  // 01/01/2019
The customer service is 2nd to none.
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Posted 5 years ago
While researching where to buy an electric scooter, EWheela kept coming up. Not only for having great products but most importantly customer support. And I was not let down. Jason reached right out to me to confirm purchases that I've made to ensure that I got the product I intended to purchase and this is something that should never be overlooked when trying to purchase anything online. Great products, great customer support, great service. I've recommended EWheels to all of my friends looking to purchase.
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Posted 5 years ago
Excellent service. I love ewheels.
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Posted 5 years ago
Amazing support, very quickly responding to all questions I had via email. Shipping was quick to Canada as well :)
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Posted 5 years ago
After the agony of deciding on a wheel I pre-ordered the KS S18. Ultimately I changed my mind and ordered a 16x. The guys at eWheels were very responsive and moved the deposit to the other wheel. I since have asked them multiple questions and received quick replies. Shipping was right at 7+/- days to SC. I consider this fast considering the contents. The wheel is immensely better than my X8. Thank you eWheel for legitimizing the EUC industry.
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Posted 5 years ago
Jason is the best, Very responsive, excellent service. Will continue to buy from Ewheels.
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Posted 5 years ago
Bought my first euc from ewheels. I received a quality wheel and great customer service. Highly recommend. Thanks ewheels!
eWheels 5 star review on 22nd July 2020
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Posted 5 years ago
Best customer service. Super fast shipping. Outstanding performance. Excellent quality. Great handling. Super fast. Really comfortable to ride. And I am sure there were so many other things in my mind after my first ride on my Turbowheel Lighting + You don’t think about the money spent if you’re really enjoying the product. I would never ever downgrade after riding this scooter!
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Posted 5 years ago
Smooth transaction, super fast delivery, good communication.
eWheels 5 star review on 22nd July 2020
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Posted 5 years ago
Excellent customer service. Never had an issue.
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Posted 5 years ago
Outstanding service! I had a change of heart from getting the king song s18 and wanted to switch to the tw lightning+ cause it was a better fit for my needs. Their support was very responsive and got everything sorted quickly. I'd recommend them to anyone interested in getting a electric scooter or EUC.
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Posted 5 years ago
This is well run organization. Responsive to product questions. Efficient service department. I am a repeat customer. Anyone considering a one or two wheeled scooter would to wise to purchase from EWheels.
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Posted 5 years ago
Everything about Ewheels screams quality. They are there to work with you to give you the best service and product. Its a pleasure to purchase from them.
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Posted 5 years ago
Awesome customer support and service. They reply to emails ridiculously fast. Order processing and shipping was the same, just fast fast fast.
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Posted 5 years ago
Jason is the best and really care about his customers. Fast response
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Posted 5 years ago
I bought two Tesla's for my wife and I. Ewheels was quick to respond to my inquiry's and shipping was very fast to Alberta Canada
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Posted 5 years ago
Very fast delievery! From California to toronto in 3 days. The wheel is very well build.
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Posted 5 years ago
Product was all & then some. But the customer service is better. Constant coms, updated info on delivery, & even answering all my questions to relieve me from any doubt of an pricey item. I highly recommend EWheels to anyone considering getting into the latest PEV crave.
eWheels 5 star review on 20th July 2020
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Posted 5 years ago
Purchased my Turbowheel Lightning+ from eWheels and despite traveling across the U.S., the product arrived quickly (same week). Their attention to detail (email with setup instructions/links) and quick turnaround time bodes well for their level of service.
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Posted 5 years ago
Quick shipping and excellent product quality.
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Posted 5 years ago
eWheels is rated 4.9 based on 3,804 reviews