ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,664 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

935

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have several EUC's from eWheels. Three were in stock and were shipped virtually immediately and arrived on schedule and ready to ride. The MSP was a deposit back-order purchase. eWheels kept me updated on the order. It also arrived ready to ride. Each wheel came with free or bonus extras. I usually do not like to purchase things online. But working with eWheels is a pleasant exception. Jason was very responsive to my emails and helpful in several areas, well, all areas!”

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Posted 5 years ago

“Awesome!! Great customer service.”

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Posted 5 years ago

“I am a newbie to the world of euc. The people at ewheels have been very helpful, they expedited my order very quickly and when i had technical questions regarding the app and unlocking my wheel i was helped immediately. I have had nothing but a good experience with ewheels and when it's time for me to upgrade to a more advanced wheel , i will happily give my business to them.”

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Posted 5 years ago

“Ewheels has been nothing but outstanding in the areas of customer support and business. Expect quick responses to any issues or questions that you may have on the product of purchase. I have been a customer for a couple of years now and have dealt with some manufacturing defects that were quickly assessed, fixed, and or replaced Immediately. Regardless if your in or out of country, I would suggest and recommend to order from these guys since it has been nothing but stellar service.”

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Posted 5 years ago

“cant recommend this company enough! they have the best charts to compare and the best pricing with extra goodies to spare!!!”

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Posted 5 years ago

“the best there is!”

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Posted 5 years ago

“I purchased the E-Twow GT 2020 from eWheels. I received the scooter a little less than three weeks ago and it has exceeded all expectations. First, I wanted to say thank you to Jason and his team for their excellent customer service. The model was on backorder when I purchased it and I reached out with a few questions. Jason and his team responded incredibly quickly and were knowledgeable and informative. If I have issues with the scooter down the road, I am confident that eWheels will provide great support. As for the E-Twow GT 2020 model, the scooter is exactly what I was looking for -- it is a great balance of power, range and portability. This is the first electric scooter I've purchased, and I did a fair deal of research before deciding on the E-Twow GT. For anyone looking for a lightweight commuter scooter, I would highly recommend it. I've ridden it nearly every day since I received it. I thought I would share some thoughts below in case helpful for others: Power -- It is incredibly powerful for such a light and compact scooter, and I've felt safe on some busier roads knowing I can accelerate up to 25mph. I would note that the battery seems to drain much more quickly when riding at full speed (which is, of course, to be expected). Battery -- The battery has exceeded my expectations (when I keep the speed at about 15-18mph and coast where possible/rely on the e-brake to regenerate power, I've found I can easily get upwards of 25 miles according to the odometer (I weigh 140Ibs)). I'll have to test the range using an external odometer for accuracy, but, suffice to say, I have been really impressed with the range. Ride quality -- I've found the ride quality to be pretty smooth even with the solid tires. The shock absorbers bear the brunt of most cracks in the road. In my opinion, the ride quality is definitely good enough that I wouldn't trade the solid tires/shock absorbers of the E-Twow GT for pneumatic tires with the added worry of maintenance/flats associated with air-filled tires. Braking -- I was really surprised by how good the e-brakes are. So far, I have only been relying on the e-brakes. In a future model, it would be great if E-Twow could incorporate both the front e-brake and rear drum brake into one lever (as its a bit of an awkward set up to have a lever brake for the left hand and a pull brake for the right hand) but that's a minor point. Lights -- Front light is great and very bright. It is nice that the rear light goes brighter when the brakes are engaged but would be great if the rear light were brighter. As a point on e-scooters more generally, it would be awesome if there were turn signals that could be used to reliably alert traffic when the rider is turning (I've found it difficult to point like on a bike because it's somewhat difficult to reliably ride the scooter with one hand for more than a few seconds). Portability -- The folding mechanisms are super easy and quick to use. The handlebars generally fold down well, but the drum brake makes the handles fold down a little less well due to the extra wire. Definitely worth the tradeoff for extra safety, but something that would be good if E-Twow can fix in later models. It's also just a great looking scooter. I'm looking forward to getting a lot more use out of it!”

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Posted 5 years ago

“I’ve ordered two wheels now from Ewheels, the Monster 100v and the MSP 2500w and with both orders I had a great experience. I appreciate the extras they came with such as seats and fast charger. Always good communication answering questions and giving updates as well as prompt shipping on my orders. I love both of the wheels. They arrived in great condition and ready for riding!”

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Posted 5 years ago

“I’ve purchased many products from eWheels, a scooter and multiple EUCs, and I will continue to purchase these products exclusively from them in the future. Their focus on the consumer goes beyond the excellent support that I’ve experienced after my purchase with both warranty support, and sourcing parts after I wrecked a couple EUCs. They work with the manufacturers to specify how their products are built so we can be assured of a higher quality product then you might find through other distributors, or Chinese outlets. I fully trust eWheels to provide the best product and support available in the U.S.”

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Posted 5 years ago

“eWheels is a great distributor. I appreciated the "getting started" email. I referred to it several times as this was my first wheel. The free shipping was an absolute treat and much appreciated. You have a good business model.... Stick to it.”

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Posted 5 years ago

“This is my first EUC ever. I did a lot of research and eWheels along with Jason's name came up over and over again with the highest recommendations. I purchased a KS16S and I can confirm that all I read is true. Jason responded within less than 24 hours after I emailed him with follow up questions before finalizing my purchase. The purchase was easy, fast, and the EUC arrived well packaged. I am very happy with the customer experience, the speed with which Jason responds, and the comfort of getting the support/warranty from a US based company. In addition, there is a wealth of good information on eWheels website which helped me tremendously with my first EUC. Having good info upfront makes a buying decision for a substantial purchase that much easier, especially for newbie. A big thanks to Jason and eWheels. I will be a repeat customer for any future purchases, no doubt.”

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Posted 5 years ago

“The most fun I have had as an adult with my clothes on. I have purchased 3 unicycles from rebels and am super impressed with their customer service. Ewheels provides exceptional support and quick friendly responsiveness. Would highly recommend”

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Posted 5 years ago

“Excellent wheels options, price, delivery, service and warranty.”

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Posted 5 years ago

“So far, I've bought 5 wheels from ewheels.com. 1.ks16s 2.mten3 3.msx 84v 4.mcm5 5.msp 2500w The only issue I've had out of 5 wheels was a random wire in the msp. It was rubbing on the cooling fan, I moved the wire slightly and secured it, problem solved. Each wheel has been great, my favorites are the mten and msp. When I sold one of my wheels, ewheels made it super easy to ship to the buyer. The owner, Jason, has thrown in some extras every time I came back to make another purchase. He replies quickly for any issue and provides great customer service. Since the company is based in the United States, shipping is always quick and affordable, especially for 40+lb packages.”

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Posted 5 years ago

“My experience has been very good with communication, delivery and product. I also like having the peace of mind knowing ewheels is there if something goes wrong. Great company and service. Highly recommend.”

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Posted 5 years ago

“Always a pleasure to deal with, generally very smooth transaction but very communicative of any issues that arise.”

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Posted 5 years ago

“The product shipped quickly and as advertised, there was a glitch with the delivery but customer service was responsive and ultimately successful. I’d buy from them again.”

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Posted 5 years ago

“Shipping was fast, instructions they sent were super helpful and, their least expensive scooter eats hills for breakfast. I had to turn the acceleration down on that thing because it’s so powerful. What more can you want?”

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Posted 5 years ago

“So far so good.”

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Posted 5 years ago

“eWheels was incredibly responsive to customer inquiries and kept me in the loop at all steps of the process. Shipping was prompt and professional.”

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Posted 5 years ago

ewheels is rated 4.9 based on 3,664 reviews