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eWheels Reviews

4.9 Rating 3,831 Reviews
98 %
of reviewers recommend eWheels
4.9
Based on 3,831 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Amazing scooter definitely will recommend my friends
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eWheels 5 star review on 6th March 2026
Sadiq Hough
eWheels 5 star review on 20th February 2026
Morgan Doughty
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 19th January 2026
Anonymous
eWheels 5 star review on 13th January 2026
Rory Harris
eWheels 5 star review on 18th November 2025
Ryan Gross
953
Anonymous
Anonymous  // 01/01/2019
good guys but far away !
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Posted 4 years ago
Ewheels has been been a great company to work with and their customer service is top notch. I had questions about my ride and they were able to respond back to me within a day with the correct information I need. This company is very knowledgable and I will continue to do business with them in the future as well as recommend them to people I meet!
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Posted 4 years ago
Great experience start to finish, answered all of the questions I had and made me feel comfortable with such a big purchase. Loving my sherm already!
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Posted 4 years ago
Was super excited for my new scooter and then it arrived.Perfectly packaged and right on time.I sent an email with some questions and the response time was crazy,I was like WOW super fast and all the answers I needed.I look forward to future purchases.Great service!!!!
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Posted 4 years ago
Scooter arrived earlier than expected. Packed well came double boxed.
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Posted 4 years ago
Great to work with. Quick responses to my emails. They set up delayed delivery so the wheel wouldn't arrive while I was on vacation.
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Posted 4 years ago
Outstanding service as usual, they even gave me discount on shipping after i placed my order. Best customer service in the business and hassle free shipping to canada. Very happy with my purchase.
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Posted 4 years ago
The Crew at eWheels is 1st Class. Excellent Communication with Excellent Service and Support in a timely manner. They Deliver as promised and Fix any issue - Great Company and Ethical leaders in the business world.
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Posted 4 years ago
Supper knowledgeable staff. Great customer service.
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Posted 4 years ago
This company never ceases to amaze me. My second wheel order from ewheels, my first being a V10 and now I recently got an S18. Initially ordered too soon for funds to be ready, ewheels cancelled and refunded right away. When I finally made the true purchase Jason and the team were so reliable for responses. Every question I threw at them, they could recommend a solution or offer further clarification. My wheel was safely packaged and included the wrist guards as usual. The protective cover I ordered came super fast in 2 days, and the wheel came 2 days earlier than expected! I plan to stick with this company should their customer service and speed continue. Superb!
eWheels 5 star review on 28th April 2021
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Posted 4 years ago
Wow what a wheel! Initially I had some issues with a defective motor but Ewheels fixed my problem lickety-split. They overnighted a new Sherman motor and set me up with Nick Nims @ The Float Factory in Seattle, WA and he quickly swapped out motors and my new Sherman is running like a new Sherman should! This thing is too much fun! Thanks again Ewheels.
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Posted 4 years ago
eWheels is the best!
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Posted 4 years ago
This beast of a Escooter is ridiculous. Best scooter I've ever owned. This scooter will not let you down. Ewheels customer support is awesome. Thanks guys.
eWheels 5 star review on 28th April 2021
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Posted 4 years ago
Transparency and information is what makes eWheels such a great website. With a market as small as it is, it's important to have clear information available so you don't feel like you're buying from some shady Chinese website for a niche product with the hope that someday you'll get your wheel. Excellent customer service and product expertise as well, it's not overhyped. I'd like them to update the website a little. Some charts have slightly older or odd information. Like as of the time of writing this review, the S18 and V11 pages each have a comparison chart that looks the same and compares the same factors but some of the rows data are different on each of the pages.
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Posted 4 years ago
You answered my questions and sent me my new V8F. Now I just need better weather. Thanks, EWheels.
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Posted 4 years ago
So far so good love it. It’s my first one and will take a while getting used to but I do really love it high quality
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Posted 4 years ago
eWheels shared an abundance of information with me so that I could make a clear decision on the products I ordered from them. They also shipped quickly and the item arrived on the day that they projected. Keep it up eWheels!
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Posted 4 years ago
Ewheels did a tube replacement on inmotion v10 even though I bought it from somewhere else. The customer service was so great it made me come back to make this purchase, and I couldn't be more satisfied with my new wheel and the services they provided.
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Posted 4 years ago
Great service and fast shipping. Thanks!
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Posted 4 years ago
Great customer service. Stayed in touch with the order the whole way through, fast shipping.
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Posted 4 years ago
eWheels is rated 4.9 based on 3,831 reviews