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ewheels Reviews

4.9 Rating 3,683 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Working with eWheels was quick and easy. I ordered the InMotion V11 and it arrived just a couple days later. I would highly recommend using them and I will, no doubt, use them again. Thanks for such quick service.
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Posted 3 years ago
I've bought 4 scooters from ewheels and their service is always top notch. It is one of the main reasons I am a repeat customer and always singing their praises.
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Posted 3 years ago
I got my first EUC from eWheels in 2017, and, a couple replacement parts later, came back for a bigger and better wheel in 2022. Only positive experiences.
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Posted 3 years ago
Extremely pleased. So far ordered an Abrams, 16s, V11, etwow, and vsett 9+ Plus various accessories. Every order shipped fast and working out of the box when it arrived.
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Posted 3 years ago
Ewheels, as always goes above and beyond with there customer service and detail to knowing what a customer is looking for and needing. And William is the man .
ewheels 5 star review on 21st February 2022
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Posted 3 years ago
Great service- fast shipping and quick to reply to questions
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Posted 3 years ago
Got a V8S in November 2021 - first-ever wheel. A few weeks later, I managed to bang it up pretty good. I was fine - helmet, wrist guards, shin guards and motorcycle jacket - but the wheel had two shattered shell halves and a bent wheel rim. Ewheels promptly provided me with the replacement parts I needed from a return unit for quite a reasonable price, and was very helpful with information about bolt torques, etc. for reassembly. The only delay was waiting on the return unit. (They'd just been the victms of a warehouse fire, so no spares on-hand at the moment I trash my wheel, natch.) Very satisfied; loving the V8S, too.
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Posted 3 years ago
Very responsive and courteous with all questions/concerns. Trustworthy seller.
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Posted 3 years ago
I am a 54 year old eccentic Grandma. I've always had a secret desire to ride a unicycle & learn to juggle. Thanks to eWheels, I am halfway there. The eWheels team is fast with responses and even called me to explain the smart phone applications. I was leery about having an app but they explained how the app is only required to unlock the wheel after shipping. In my third week of Unicycle practice riding my axil jammed. They did the troubleshooting & solved my problem at no extra charge. I am pleased with eWheel & the friendly, helpful, prompt, service. I love my KS14D. It is just the right size for me. I have taken two significant tumbles in my one month of ownership. Grandma says, "Gear Up!" Because you never know which direction you might go when you inevitably lose your balance. But it is so fun! It's like floating on a cloud. EWheel reps can get you going. What are you waiting for? See you at the park.
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Posted 3 years ago
My first time dealing with Ewheels,had an issue with the steering damper,they are sending me a replacement,all in all everything went well with ordering to delivery!
ewheels 5 star review on 16th February 2022
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Posted 3 years ago
I picked eWheels (and Jason) as my retailer of choice after hearing stories from the forums and facebook groups about their customer service. Only a month after receiving my InMotion V12, I had an issue with the wheel completely reseting itself and wiping the serial number internally. Jason was quick to respond and get me in touch with a representative from the manufacturer so I could get that addressed. Shortly after, another buddy of mine who purchased his V12 at the same time as me, had his MOSFETs burn out after hitting some stairs at low speed. Jason once again was prompt in his reply and in sending a return shipping label for the broken controller. Buying these expensive electronic toys from China, I'm convinced you need someone on your side here in the US to handle customer service and support. eWheels should be near the top of your list in considering shops.
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Posted 3 years ago
This was my first wheel purchase and I had questions about the wheel I was interested in and the pre-order process. They were very accommodating and respone time was great which made me feel comfortable doing business with ewheels. My official choice for all my wheel needs. Thanks again!
ewheels 5 star review on 16th February 2022
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Posted 3 years ago
Haven't tried out the unicycle yet, however, the customer service is excellent, very helpful and quick response. No delay on shipping and important info given either prompt or not prompt
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Posted 3 years ago
Ewheels consistently has the best customer service! I've ordered multiple wheels from them and they have promptly responded to every question and taken care of me. Excellent!
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Posted 3 years ago
Pre-sale support was great. They suggested alternatives based on my stated skill. V8s was picked up by FedEx the day after it was ordered.
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Posted 3 years ago
Excellent experience. All email question were responded to very quickly. Shipping of my scooter was very quick and on time!! Loving my Vsett 8 so far! Thank you eWheels!
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Posted 3 years ago
Very responsive to my order. Lots of communication. Would definitely buy from ewheels again. But…then there’s FedEx…
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Posted 3 years ago
eWheels has great customer service. Their response time is very quick, like within an hour. Very approachable organization. They are willing to work with you and explain everything.
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Posted 3 years ago
Would give this company more than 5 stars if I could. I inquired on two different wheels through their website and was contacted almost immediately by William who answered all of my questions and concerns. I ended up purchasing the EX.N. It shipped within hours and arrived earlier than scheduled. The wheel itself is amazing, although still learning, it surpasses my expectations. Hands down the best customer service out there, they came highly recommended and I experienced why. Would purchase through them again.
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Posted 3 years ago
Jason & eWheels are a true pillar of the EUC community.
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Posted 3 years ago
ewheels is rated 4.9 based on 3,683 reviews