ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,798 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,798 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

ewheels 5 star review on 20th February 2026

952

Anonymous

Anonymous // 01/01/2019

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“The best costumer service you'll find anywhere; Jason and the whole crew have gone above and beyond to help me with issues and inquiries I've had. Unless something changes, I'll buy all of my wheels exclusively from ewheels.com.”

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Posted 3 years ago

“Very fast shipping and good communication. Product came as described.”

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Posted 3 years ago

“Very satisfied with your customer service. That's why I came back to buy another scooter from ewheels. Jason and William at your Arizona facility are worth every penny thier paid and more.”

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Posted 3 years ago

“Fast shipping and delivery so happy! Thanks EWHEELS!!!!!”

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Posted 3 years ago

“I ordered the wrong Kingsong unicycle for my weight and caught the issue. I contacted your site and William immediately contacted me and corrected my issue and upgraded my order to the correct unicycle. He such a professional and courteous assured me everything was going to be okay. He got my order out same day. I am a customer for life with e-wheels because of William. This is my second wheel from your site. My son loves his too. Thank you ........Bobby”

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Posted 3 years ago

“Amazing customer service! Amazing quality euc’s so Ewheels is where I get mine from everytime! These guys go above and beyond :)”

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Posted 3 years ago

“Very quick and very helpful.”

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Posted 3 years ago

“I never thought you guys would respond promptly to concerns experienced by customers who bought your products but I'm extremely appreciative of your prompt response. keep it up guys.”

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Posted 3 years ago

“Excellent service and support. Kudos to Jason and William on their support and communication.”

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Posted 3 years ago

“This is my 1st time using the company. Shipping and processing was fast, especially considering other companies shipping problems are taking up to 3 months. The mten3 is nice so far. Aparently a beginner should have started with a 16 inch wheel yet my budget and needs worked out beter with the mten3. Still learning but I am making progress. Hopefully I can be profitient enough to get a faster wheel. I had trouble with the start procedure and I was emailed within a day to silve the issue. I thought it was on but it was not. More instructions or clearer more indepth instructions would be handy. Had to feel my way around in the dark so to speak. The calibrating for a level start place had no coverage in instructions. I figured it out but proper instructions would have saved me a headache or 2. Not ewheels fault just letting you know what could have made it more clear for beginer riders. I do look forward to buying more devices in the future. A wide selection of etransport, very fun to browse around. May your busines thrive so we can put a real dent in polution. Not just fake regulations that do no help to the environment and just screw us out of our money.”

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Posted 3 years ago

“EWheels has the Best customer service of any EUC dealer they actually care about there customer's!”

ewheels 5 star review on 28th April 2022

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Posted 3 years ago

“Smooth transaction, very fast shipping, and the scooter is great!”

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Posted 3 years ago

“Ewheels has always been my ‘GO TO’ distributor for my EUCs and parts since 2016. Top notch in both customer service and support. Jason continues to enhance the quality of his OEM wheels beyond the manufacturer’s specs to ensure maximum safety and reliability for his customers.”

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Posted 3 years ago

“This EUC is amazing and shipped on schedule!”

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Posted 3 years ago

“I couldn’t have asked for a better experience in buying my first EUC from eWheels. Jason was responsive and helpful throughout the process and really made the experience special for me. The website gave me all the information I needed to make an informed decision about which wheel to buy, purchasing was easy, and shipping was fast. I highly recommend doing business with eWheels!”

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Posted 3 years ago

“Genuinely the best place to order a PEV. Great communication throughout the purchase process, the shipping process, and a few repair processes (all on my fault). Gave great advice on how to self-repair and provided parts quickly. Just order here. Jason is awesome.”

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Posted 3 years ago

“Bought a VSett 10+ and it arrived in perfect condition! There was one delivery problem where I was sent an EUC incorrectly and had to return it before they were able to send me the VSett 10+ so there were delivery delays of a few days due to that. But otherwise, no problems. Great and timely communication via email answering any question I had. Would buy from them again. Currently eyeing a steering damper from ewheels and interested in the VSett seat when it comes out.”

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Posted 3 years ago

“Great customer service! Bought my MCM5 V2 and Sherman Max from here. Jason was very helpful and patient with all of my questions. I could buy with confidence. Fast shipping. Both wheels working great!”

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Posted 3 years ago

“William was super helpful. I could not ask for better customer service and frankly, patience and guidance when I know nothing on the subject. I was not pushed into buying the most expensive thing out there, but directed toward something that met my needs and I can't tell you how much I appreciate that.”

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Posted 3 years ago

“Easy to use platform and quick shipment out with no issues. Currently waiting on a response from customer service about a faulty product. Updated after receiving help- Cannot recommend this website enough. Prompt assistance and replies as well as incredibly polite and nice people. Jason, you're the man”

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Posted 3 years ago

ewheels is rated 4.9 based on 3,798 reviews