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ewheels Reviews

4.9 Rating 3,683 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Genuinely the best place to order a PEV. Great communication throughout the purchase process, the shipping process, and a few repair processes (all on my fault). Gave great advice on how to self-repair and provided parts quickly. Just order here. Jason is awesome.
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Posted 3 years ago
Bought a VSett 10+ and it arrived in perfect condition! There was one delivery problem where I was sent an EUC incorrectly and had to return it before they were able to send me the VSett 10+ so there were delivery delays of a few days due to that. But otherwise, no problems. Great and timely communication via email answering any question I had. Would buy from them again. Currently eyeing a steering damper from ewheels and interested in the VSett seat when it comes out.
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Posted 3 years ago
Great customer service! Bought my MCM5 V2 and Sherman Max from here. Jason was very helpful and patient with all of my questions. I could buy with confidence. Fast shipping. Both wheels working great!
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Posted 3 years ago
William was super helpful. I could not ask for better customer service and frankly, patience and guidance when I know nothing on the subject. I was not pushed into buying the most expensive thing out there, but directed toward something that met my needs and I can't tell you how much I appreciate that.
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Posted 3 years ago
Easy to use platform and quick shipment out with no issues. Currently waiting on a response from customer service about a faulty product. Updated after receiving help- Cannot recommend this website enough. Prompt assistance and replies as well as incredibly polite and nice people. Jason, you're the man
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Posted 3 years ago
Shipping was prompt and on time. Customer service has been great!
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Posted 3 years ago
The guys and staff at ewheels are top notch, I would have a response to an email within 10 minutes and their knowledge is excellent. I got every question answered and even some how to's during the process. I definitely would recommend them because I was recommended them through a friend of mine.
ewheels 5 star review on 25th April 2022
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Posted 3 years ago
Great customer service.
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Posted 3 years ago
I'm sure it gets better riding it does take sometime to handle this thing cupple of wipe out .I think I can do this
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Posted 3 years ago
So far very happy with the quality of the E-Twow GT SE I bought from eWheels. The scooter was shipped out the same day I ordered it and arrived quickly, which is also great!
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Posted 3 years ago
The crew at eWheels, Jason and William, are amazing! Purchased my Vsett 10+ 25.6 Ah version and have been super pleased with the response from them with any questions I have. Shipped out the same day I ordered and arrived a day early!
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Posted 3 years ago
I bought my first EUC, ever, from eWheels in December 2021 (InMotion V8F), my second the very next day (InMotion V11), and most recently last week (Begode Commander). Every transaction went very smoothly and I received each order less than 24 hours later (because I live so close to their warehouse). Everytime I've had a question about accessories, or about the wheels I purchased, Jason and the eWheels team were always very quick to respond and very friendly and informative with their responses. There's a reason why they're best...
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Posted 3 years ago
So helpful, fast responses, amazing customer service! Highly recommend buying all your EUC stuff here! Thank you!
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Posted 3 years ago
Nothing to complain about, really. Pretty top-tier electric vehicle provider! Just got my S18, arrived on time, came with everything necessary, zero equipment damage. Now there are only fun times ahead. :)
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Posted 3 years ago
Bought an s18 and very happy with the wheel and customer service.
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Posted 3 years ago
I've bought 3 EUC's from eWheels. Impecable service. Always on point and super fast response.
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Posted 3 years ago
The KS-16S was received in 7 days on the east coast as promised. Packing was good with no damage. eWheels representatives were very prompt in replying to my emailed questions. I would have preferred to talk with them directly, but I could not find a phone number to call.
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Posted 3 years ago
Fantastique service by Ewheels .
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Posted 3 years ago
I’ve probably bought a dozen wheels from Ewheels. Their service and reputation can’t be beat. Jason and his team are first rate, helping the industry grow, and enabling a safer future. Highly recommend!
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Posted 3 years ago
Excellent customer service and communication. Pre-ordered the Sherman Max and got it in a timely manner and with ewheels standard battery upgrade policy. My got to EUC store.
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Posted 3 years ago
ewheels is rated 4.9 based on 3,683 reviews