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ewheels Reviews

4.9 Rating 3,652 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,652 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 12th June 2025
Anonymous
ewheels 5 star review on 7th May 2025
Ahmed Thompson
ewheels 5 star review on 5th May 2025
Ralph Bucci
ewheels 5 star review on 2nd May 2025
Clayton Park
ewheels 5 star review on 2nd May 2025
Clayton Park
924
Anonymous
Anonymous  // 01/01/2019
eWheels has always been on top of its game, providing the best customer service, and always providing all the detailed information about your wheel before it arrives at your door. The shipping times have always been fast to my door from Compton to Maine. I have owned 10 wheels and 7 of them have been from eWheels. Thank you, Jason and team!
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Posted 2 years ago
Very good experience... Eric and the staff are very good with communication... Any questions or concerns are addressed quickly. Exceptional service department.. They keep you informed through out the whole buying process... Merchandise arrives in mint condition... Ewheels.com is the only place I would order anything electric vehicle from...
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Posted 2 years ago
Upgraded from the Kingsong 16X to the Sherman-S. I bought both wheels from eWheels about two years apart. As far as the wheels go, both have been flawless. The upgrade is like going from a Honda Civic to a Mercedes G-Wagon. What a huge jump in comfort and performance. I couldn't be happier with my decisions and eWheels are the reason. Initially (2 years ago), I wanted the inMotion V11 but it wasn't available when I was purchasing my first wheel. Jason mentioned the 16X and its comparative performance - albeit without suspension - and I bought it instead. Loved it for more than a thousand miles and now it has become my brother's first wheel. Next, came the Sherman-S. I purchased it from eWheels without hesitation based on my previous experience. All of my questions were responded to very quickly and no email went unanswered for more than an hour or two WITH a three-hour time zone difference, regardless of the time of day I sent the email (within normal business hours and I am in the Eastern Time Zone). For example: In my anxiousness, I emailed a question at 8 AM ET one morning thinking it would be one of the first emails they might respond to around 11 AM ET. I received a reply in an hour, which would have been 6 AM in eWheels time zone. There was a shipping delay with the Sherman-S, from China, and Jason was super communicative and made the waiting period completely bearable. My experience has been that this company is next-level with customer service. I received shipping updates, shipping label creation updates, emails describing the wheel and linking me to electronic versions of documentation, videos and even safe riding recommendations. If I had never sent a single email to them full of anticipation and questions, I would still have received at least 5 emails from them as previously described. Fantastic customer service! I am looking forward to purchasing from them again when I'm ready for another wheel. I can't imagine anyone providing the service, communication and remediation they do so I'd consider myself an eWheels customer for the rest of my life in this hobby. My experiences have been stellar.
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Posted 2 years ago
Ewheels was great. I got 500 off my order for installing rear shock and a dc converter. They called me and my interactions with company were all positive
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Posted 2 years ago
Jason and Eric are always so kind and helpful. The little extra bonuses they throw in are always welcome, such as the extra tire they threw in with my MTen4, and the discount for the extra charger and seat for my V13. Those little things have won over my loyalty. I'm really hoping the experience is just as positive when I need support with the wheels.
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Posted 2 years ago
I waited a year almost to write this to make sure it was as good as it seemed at first. But I have nothing but good reviews to say about the scooter. It goes fast enough for around town and doing errands and the battery. Life is great. I’m coming from an electric skateboard and it’s so much easier and safer. The other thing I noticed is that I didn’t use it much through the winter and the battery is staying right at 100%. I know I should be using it at least a few times but I didn’t get a chance to but the battery seems to be doing great. The size is perfect for being able to take into a store. Yep there’s bigger faster scooters out there but this one’s pretty good all around as far as functionality around town. I didn’t have any warranty issues so I didn’t have to deal with Luna but they seem to be pretty responsive and I’m glad I bought it from them.
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Posted 2 years ago
I just bought my first EUC and wow, is this amazing. I also need to rave about the customer service. Our EUCs shipped quickly and arrived on time. Their customer service has a quick turnaround time. I had a part snap off of my EUC and they expedited the part so I can be sure to keep rolling. Thank you!
ewheels 5 star review on 18th April 2023
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Posted 2 years ago
Received within one week of ordering, as ususal for eWheels. Very satisfied with my purchase, everything is perfect out of the box. Even with a pair of wristguards, always appreciated! Thx Jason!
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Posted 2 years ago
Ewheels is a well known entity with a stellar reputation and they came through and fulfilled that reputation on this order for me. They changed my order from a different wheel, accommodated a tire request, and helped with the timing of delivery. Wheel is awesome thanks guys!
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Posted 2 years ago
Great products!!!
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Posted 2 years ago
eWheels has been amazing and they fix problems that the manufacturers are not willing to fix. I feel safer buying from them, and I would not even consider buying from any other vendor. Jason is always responsive and helpful with my questions and concerns.
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Posted 2 years ago
Awesome customer Service Jason's great quick to respond. You can get wheels transfer the warranty and they honor it.Great place to do business 😉
ewheels 5 star review on 15th April 2023 ewheels 5 star review on 15th April 2023
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Posted 2 years ago
Thanks ewheels, great shipping, great service so far to. My next wheel will be a beast compared to this. I have been bitten by the EUC bug, and I can't wait to buy some beastly 134v + wheels in the future from EWHEEEEEEEELS.COM
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Posted 2 years ago
Have bought a scooter and two EUC's with ewheels and have had excellent customer service. Have not had any major issues with the devices and any of the minor concerns were very quickly resolved. They have the best customer service I've seen, responses are super quick, even during off hours at times and I have been a very happy customer. I plan on continuing to purchase my wheels through them as I upgrade. I will continue to promote them wherever I can as well for other folks that ask. Keep up the good work Jason and team!
ewheels 5 star review on 13th April 2023
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Posted 2 years ago
My first EUC is/was a Segway Ninebot Z10, and I love it. However, if you run into any issues with the Z10, forget it. There's no support. Finding replacement parts is a dubious task. Unfortuantely I only learned this after making my Z10 purchase a little more than a year ago. After learning this, I've only wanted to deal with a reputable US dealer that stands behind the products they sell, and eWheels hasn't let me down yet. I've been nothing but happy with the service and treatment I've received. I couldn't recommend them more highly. Thanks, Jason!
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Posted 2 years ago
This is my third EUC from eWheels. Their customer service has always been responsive and reliable.
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Posted 2 years ago
A monstrous wheel in both size and performance. Took a couple of days to get used to it, Once I did smaller wheels feel like toys.
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Posted 2 years ago
Very great customer support with any questions I had. Very fast delivery. 100% satisfied.
ewheels 5 star review on 6th April 2023
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Posted 2 years ago
Came really fast
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Posted 2 years ago
Always great service. Quick delivery. If there is an issue, they take care of it promptly. I sent an e-mail and got a reply the Same day. This is the Best place to buy an EUC.
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Posted 2 years ago
ewheels is rated 4.9 based on 3,652 reviews