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ewheels Reviews

4.9 Rating 3,685 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,685 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Im loving my new ewheel. The only bummer is that I just got a flat tire on my rear wheel die to a pot hole and im stuck about how to fix it and what to do next. I am so stressed out. I can’t get in touch with anyone about it.
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Posted 5 years ago
Really fun to ride!
ewheels 4 star review on 16th May 2020
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Posted 5 years ago
Very timely shipping, and practically immediate customer service support via email. Thank you very much!
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Posted 5 years ago
Very fast responses to any questions I have, great warranty period, and high quality products.
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Posted 5 years ago
I've been riding scooters for several years and the TurboWheel Lighting+ is HANDS DOWN the best bang for the buck, especially for top speed and torque. All the specs listed by eWheels are correct...range and speed (I'm 150 lbs for reference)...and considering this gets to 40-4 mph, and gets you there with amazing torque, this is NOT for first time riders. (although I mildly workout, for the first week I was wondering why my arms, forearms, and pecs have been sore...because of holding on when taking off in dual mode. What's the complete opposite of buyers remorse?....whatever it is, I've got it...only regret is why I didn't get it earlier. ...and customer service is excellent...Jason at eWheels has been there answering every question, and fast. ...there nothing better than to pull up to a street light (bike lane portion) in full helmet, gloves, etc...and get looked at by a hot rod drivers, and see snickers and rolling eyes, only to lean forward and hit full throttle when the light turns green and leave them in the dust, to the speed limit of course. Jason, you should send me a stack of your business cards, because I'm asked about the Lightning+ at over half the stop lights I'm at here in Houston. Thanks for selling a great product! - Tre'
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Posted 5 years ago
Great service, fast shipping for a large item! Included additional protective gear too which was a nice touch.
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Posted 5 years ago
eWheels: Great personal service. I spent months reading and watching everything EUC to really find my self overwhelmed with the choices. I have 2,500 miles onewheels but it was time for more range, speed and over all safety. Jason gave me a call to help me ensure all my needs would be met. Gave it some time and almost fell for the beauty of the s-18. Changed my order to the GotWay Nikola 100v 1800wh 21700 cells as Jason recommended. eWheels made it all effortless to do. I was given the option to pick it up same day at the warehouse...I said YES. Nikola: smooth, stable, quiet, very very fast if you want it to be. Love the handle. Speakers sound good. Lights are impressive. I tried to get the thing to beep at 13 percent battery...couldn’t do it. So that means fun till 5 percent. Thanks guys! Thanks Gotway!
ewheels 5 star review on 13th May 2020
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Posted 5 years ago
Professional customer service, all products covered by warranty I recommend the purchase to everyone
ewheels 5 star review on 13th May 2020 ewheels 5 star review on 13th May 2020
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Posted 5 years ago
Ordering was quick and easy. I received my scooter very quickly and everything was packed well. Scooter is great so far. Would definitely order from Ewheels again.
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Posted 5 years ago
I was really beautiful eased with the service I had to call and there was a knowledgeable individual name Jason who help me with everything and it all went really smooth appreciate you guys
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Posted 5 years ago
eWheels is one of the few places that can be trusted for purchasing these types of vehicles. Most of the websites out there are sketchy at best, and don't provide information on what is up for purchase. I feel safe that my order (the Stigo B1) has been vetted by them, and they will back up what they sell. It helps they are US based given how few manufacturers (unfortunately) build here. My order with them came quickly and as advertised. No issues with my bike...so nothing to comment on customer service or anything, but I am feeling good.
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Posted 5 years ago
Great customer service and quick response to questions.
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Posted 5 years ago
Jason at ewheels has been very helpful. I purchased a gotway mten3 from his company and shipping was quick.
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Posted 5 years ago
I am very satisfied with my wheel . My only complaint and it could be operator error, but I cant get the gotway app to work so I can adjust settings on wheel . Also an English manual would be great
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Posted 5 years ago
I purchased several uni related products. They arrived very quickly.
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Posted 5 years ago
Love the great service Jason provides!
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Posted 5 years ago
I purchased the 100v Tesla Plus 1800wh 21700 pack. I’m old and I still like to talk to human people. I’ve worked with before Jason. As always he was kind courteous and knowledgeable. I was on the fence between two wheels. Jason pleasantly walked me through the pros and cons of both models, and I made my decision. I couldn’t be happier! **Not only great customer support, phenomenal after sales service** Not only is Ewheels.com My electric vehicle provider of choice. Ordering parts from them is convenient too. Even a new motor when I chose to bring my first EUC to mint condition. Have fun and please enjoy responsibly.
ewheels 5 star review on 8th May 2020
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Posted 5 years ago
Communication, delivery, and service is excellent! Shipment is speedy. Ordered Wednesday and received Friday afternoon.
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Posted 5 years ago
I first contacted Ewheels on a Sunday evening after researching various electric scooters online. Not expecting a response anytime soon, I was surprised when Jason contacted me less than 5 minutes later. Trying to decide between a few models over the course of several days, Jason was always quick to respond and honest about the positives and negatives regarding the different models. I eventually ended up purchasing two scooters - a Dualtron 3 and a Turbowheels Swift. While I was completely satisfied with my Dualtron 3 however, the Swift that I purchased for my daughter that Jason recommend was a big surprise. The quality of the Swift blew me away and was absolutely perfect for my 10 year old. Purchasing expensive items online that you’ve never had the opportunity to see in person requires a lot of trust between you and the salesman. I felt I could trust the guys at Ewheels so I made my purchases and wasn’t disappointed. Customer Service is paramount to me which is why I’m taking the time to write this review for Ewheels - highly recommended!
ewheels 5 star review on 8th May 2020
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Posted 5 years ago
The GotWay MTen3 is my first EUC, and honestly I couldn’t be happier with it. I had some basic noob questions at first and Jason answered them quickly and very informative. I’ve seen about 50/50 percent of people say this is a good wheel/not a good wheel for a beginner, but if you’re up to the task, you’ll have a blast. I got the 325wh/84V model, the range is pretty good for what I use it for, and it’s insanely quick for its size. I will definitely be purchasing another wheel from eWheels in the near future. Their prices are great and customer service is equally as great. And I’ll add that I’m in SoCal, so I got my wheel next day after it was shipped, which was awesome. I love this new addicting hobby.
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Posted 5 years ago
ewheels is rated 4.9 based on 3,685 reviews