eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,930 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,930 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 10th September 2026

959

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While researching where to buy an electric scooter, EWheela kept coming up. Not only for having great products but most importantly customer support. And I was not let down. Jason reached right out to me to confirm purchases that I've made to ensure that I got the product I intended to purchase and this is something that should never be overlooked when trying to purchase anything online. Great products, great customer support, great service. I've recommended EWheels to all of my friends looking to purchase.”

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Posted 6 years ago

“Excellent service. I love ewheels.”

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Posted 6 years ago

“Amazing support, very quickly responding to all questions I had via email. Shipping was quick to Canada as well :)”

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Posted 6 years ago

“After the agony of deciding on a wheel I pre-ordered the KS S18. Ultimately I changed my mind and ordered a 16x. The guys at eWheels were very responsive and moved the deposit to the other wheel. I since have asked them multiple questions and received quick replies. Shipping was right at 7+/- days to SC. I consider this fast considering the contents. The wheel is immensely better than my X8. Thank you eWheel for legitimizing the EUC industry.”

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Posted 6 years ago

“I enjoyed the product although it is a bit bumpy with the hard wheels and ran out of battery pretty quick”

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Posted 6 years ago

“Jason is the best, Very responsive, excellent service. Will continue to buy from Ewheels.”

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Posted 6 years ago

“Bought my first euc from ewheels. I received a quality wheel and great customer service. Highly recommend. Thanks ewheels!”

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Posted 6 years ago

“Best customer service. Super fast shipping. Outstanding performance. Excellent quality. Great handling. Super fast. Really comfortable to ride. And I am sure there were so many other things in my mind after my first ride on my Turbowheel Lighting + You don’t think about the money spent if you’re really enjoying the product. I would never ever downgrade after riding this scooter!”

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Posted 6 years ago

“Smooth transaction, super fast delivery, good communication.”

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Posted 6 years ago

“Excellent customer service. Never had an issue.”

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Posted 6 years ago

“Outstanding service! I had a change of heart from getting the king song s18 and wanted to switch to the tw lightning+ cause it was a better fit for my needs. Their support was very responsive and got everything sorted quickly. I'd recommend them to anyone interested in getting a electric scooter or EUC.”

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Posted 6 years ago

“I was able to pay for what i wanted quick and easy. I even received a loan that way im not draining my account all at once. The only thing is the product isn’t available yet. Im on backorder.”

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Posted 6 years ago

“This is well run organization. Responsive to product questions. Efficient service department. I am a repeat customer. Anyone considering a one or two wheeled scooter would to wise to purchase from EWheels.”

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Posted 6 years ago

“Everything about Ewheels screams quality. They are there to work with you to give you the best service and product. Its a pleasure to purchase from them.”

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Posted 6 years ago

“Awesome customer support and service. They reply to emails ridiculously fast. Order processing and shipping was the same, just fast fast fast.”

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Posted 6 years ago

“Jason is the best and really care about his customers. Fast response”

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Posted 6 years ago

“great scooter but a bit on the pricey side.”

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Posted 6 years ago

“I bought two Tesla's for my wife and I. Ewheels was quick to respond to my inquiry's and shipping was very fast to Alberta Canada”

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Posted 6 years ago

“Very fast delievery! From California to toronto in 3 days. The wheel is very well build.”

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Posted 6 years ago

“Product was all & then some. But the customer service is better. Constant coms, updated info on delivery, & even answering all my questions to relieve me from any doubt of an pricey item. I highly recommend EWheels to anyone considering getting into the latest PEV crave.”

Helpful Report

Posted 6 years ago

eWheels is rated 4.9 based on 3,930 reviews