eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,801 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,801 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

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953

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is really excellent. Any question is answered promptly. The entire purchasing experience of my scooter was great! Thanks again Jason!”

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Posted 5 years ago

“I was very pleased and impressed with the high level of customer service and quick responses to my emails. I was even more happy with my lightning+ which arrived in two business days of me ordering. I will definitely look to ewheels for future purchases!”

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Posted 5 years ago

“EWheels has been a great company to deal with, both before and after the sale. Any questions I have had, they have been quick to answer. I love my new Gotway MTEN3 and feel confident about the purchase, knowing that Ewheels will be there to help if I run into any problems.”

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Posted 5 years ago

“I absolutely love this machine! I bought two of these, one for me and one for my 15 year old son. We ride them almost every day. So much fun. I have even been taking mine to work on days when there is no rain in the forecast. To be clear there was one minor issue with one of the dashboards, and one call and a few emails to figure out the root cause is all it took for e wheels to fed ex a replacement at no charge. Great product and even better service!”

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Posted 5 years ago

“Great team”

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Posted 5 years ago

“I purchased a GotWay Tesla V-2 from E-Wheels five weeks ago. My only complaint was that the free shipping used FedEx. In fact, they use FedEx exclusively. Normally, not a problem, but during Covid, my wheel got stuck in Oak Park MI for a week! To E-Wheels credit, they shipped the next day. And when I had a bad tire that shook no matter how many times I tried to re-seat the bead, they sent me a new tire that fixed the problem! Great service, they answered my Emails within hours and even on Sunday!”

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Posted 5 years ago

“Wow, I’m very happy I bought my Nikola + from ewheels. They are very responsive, knowledgeable, and I really enjoy being their customer. I don’t think I‘ll buy Euc’s at this price direct from China, and ewheels provides better support and service than any other business I’ve dealt with. They had a lot of patience as I had lots of questions trying to decide which euc I should get. I’m glad I took their advice. I’ll buy my next euc from them happily as long as the same management stays there. I would buy stock in the company if I could.”

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Posted 5 years ago

“I placed my order for two Solowheel glide 3's for my teenage daughter and I to ride. Both came well packaged. Unfortunately one of the solowheels had a flat and would not hold air upon arrival. Sent a message to eWheels and they sent me a new tube and sealant asap at no charge. This kind gesture has made me a customer for life as the customer service was top notch and they treated me with dignity and respect!”

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Posted 5 years ago

“I have purchased 2 scooter from eWheels. Their customer service has been the best experience. They had my order out within the next working day and they responded to my several emails within 24 hours. Their prices are very competitive and they give the best bang for the buck. Backed with a 1 year warranty they are the leaders in the game.”

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Posted 5 years ago

“Easy lay out of product. Made it simple to see my option And to compare. Highly recommended”

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Posted 5 years ago

“I got my Turbowheel+ today and couldn't be more impressed. This thing is more beasty than videos can show. It's scary fast and really stable. What a ride.”

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Posted 5 years ago

“I ordered my product online.”

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Posted 5 years ago

“I bought 2 scooters from Ewheels! -The Turbowheel Phaeton and Turbowheel Lightning +! I'm a tall, heavy guy and these are quality, durable scooters and they have great customer service! Jason is the best, and so is everyone else who helped me! I'll always buy my products from Ewheels from now on! I'm recommending Ewheels to my friends and family, for I'll be a lifetime customer! Thank you so much Ewheels!”

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Posted 5 years ago

“Just got the scooter. After the initial charge, I was ready to go! It feels more solid than others I've tried. And it's FAST. Love it so far! The main thing was the communication and follow up. eWheels did the best job on this of anyone.”

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Posted 5 years ago

“First time customer and I was very happy with how easy the transaction went. I had some questions and they answered them all. A+++”

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Posted 5 years ago

“Bonne marque. Produit fidèle à la description.”

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Posted 5 years ago

“I'm very happy with how fast I received my order.”

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Posted 5 years ago

“So if you are reading this review of the MTen3 on the eWheels site, you probably know already that just about everyone who has reviewed this wheel loves it and says that Jason is the best person to buy this, or any other, wheel from. I agree with both of those statements and don’t have much more to add by way of a review other than my observations about the learning process on this wheel and my weight/range experience. Watching reviews of this wheel, I noticed that reviewers have very different opinions about whether it is a good starter wheel or not. Some think the size and maneuverability make it a good wheel to learn on, and others think the exact opposite, i.e. that it is too “twitchy”, small and light to be a good wheel to learn on. I’m 5’10”, usually weigh anywhere from 195 to 210 (when kept indoors by covid), am 63 years old (in my mind meaningless to the learning process, but that’s how long I’ve been on this planet collecting toys), in decent shape and reasonably athletic (I can ski and rollerblade just fine, but don’t excel at either) and had previously never ridden nor owned an EUC (I have an electric scooter, a kick scooter, a bicycle and a motorcycle - so I was curious about trimming my transport options from two wheels to one). Although I have nothing to compare the experience with, I found learning to ride on this wheel a relatively easy experience. I got my MTen 3 in the winter during a cold patch, so I spent my first week with it safe and warm inside my apartment watching some Youtube videos about how to ride and practicing controlling the wheel with my right (dominant) foot and, holding on to a door frame, learning to step on and off the wheel and getting the feel of rocking back-and-forth while on the wheel. The next week, when the weather was warmer, I took it outside and within 60-90 minutes was able to mount the wheel and ride down the block, make turns, stop and get off. Every outing since has been more confidence building and fun and I now ride the wheel around the neighborhood on errands and have taken it over and back on the 59th Street Bridge and RFK bridges (I live in Queens NY). I love this wheel, but do wish I could bet a bit more range per charge. The other day on a trip to Randalls Island and back, I went 9 miles and had under 10% battery at the end of the ride, with the wheel beeping regularly for the last mile and a half. To be fair, my weight was 210 at the time and I had to go over the RFK bridge and back, so there was a whole lot of incline that this little wheel had to haul my not so little ass up. The first 7.5 miles the wheel performed like a champ and on the flats I was usually going 13 - 16.5 mph. I think the wheel could have taken me faster, but I didn’t feel the need. After 7.5 miles I had to go back over the bridge and the wheel was not happy about it, so on the long uphill of the bridge, I was only able to do 4-5 mph, anything faster drawing constant beeps from the wheel. On the decline side the bridge I was able to get back up to 10-12mph before the beeping began, but once I was back on the flats (and some slight uphills) - I was back down 4-8 mph and felt like I just barely made it home. I’m sure the wheel could have gone a faster at this stage, but I just didn’t want to be riding with a non-stop series of rather loud beeps. Regardless of range, I love this wheel and it’s torque and the fact that it’s small and light enough to toss in the top case of my motorcycle to take anywhere on a day trip. It’s been a great introduction to the joys of EUCs and I have no regrets about having chosen it for my first wheel. Happy trails!”

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Posted 5 years ago

“Great selection and top notch customer service. Answer all my questions prior to buying my first EUC.”

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Posted 5 years ago

“Well I would love to write a review about my new scooter but unfortunately it’s still stuck 45 minutes away at a fedex facility for three days now. It Was suppose to arrive Monday 6/22 then the 23rd and now it says delivery date undetermined? I’m only leaving 4 stars because the o KT reason why I bought this one is because my boyfriend has it and I loved it. Really would love to drive mine if you guys could figure out why it’s at fedex for three days with no delivery (been waiting two full days to “sign” something that has yet to be delivered when it said it was) also been waiting three + weeks for this since it’s been on back order and then finally sent out, please fix guys so I can give you 5 stars please and thank you”

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Posted 5 years ago

eWheels is rated 4.9 based on 3,801 reviews