eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,941 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 12th August 2026

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi,I have now done over 200km on my glide 3 and here are some of my experiances etc. The app from solowheel never worked l use wheel log and recently have been able to get the innotion app working. The wheel seems quite good quality. I carry, walk and ride my wheel on most of my outings and does all of these functions well. Love the ease of turning on the head light as start the day very early in the dark. Also like how I can turn down the volume a must at this time of the morning. Comunication was as good and better as l have ever had on online purchases. Have had minor issues with button under handle allowing the wheel to over spin and then torn off. I have tested top speed and while I feel the wheel is capable of 30km an hour is very hard to maintain the speed as the pedals keep flicking you back. I would say 25km an hour is about the max speed to expect. But all in all has performed well so far.”

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Posted 7 years ago

“online purchaser. Jason at Ewheels was very quick to respond to e-mails. Very personable and willing to answer any and all questions I had. Jason was spectacular in arranging free shipping as well as a local tech William adding the water resistance recall to my purchase as well as safety gear and on site training/pointers as I was a new rider. Top notch service with this team. You guys rock!”

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Posted 7 years ago

“Informative and up-to-date website info. Efficient sales and shipping. Overall excellent experience.”

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Posted 7 years ago

“What can I say? Jason at eWheels stands behind what he sells and works hard to bring us the best. eWheels works with the manufactures and customers to improve design, quality and safety. The service that eWheels provides is second to none. I am a proud to be an eWheels customer. .... Thank you Jason!”

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Posted 7 years ago

“Ewheels is the best at customer support after the sale, questions or problems are dealt with quickly. I simply had some questions about my new wheel and sent an email to support@ewheels.com, the answers came in minutes. When buying a tech product from China, such as an EUC it is reassuring to know that ewheels will be there for you. Jason McNeil is the best. Thanks”

Helpful Report

Posted 7 years ago

“eWheels is simply the best distributor of high-quality electric unicycle products in the United States. My latest purchase of a Kingsong 18XL was a great experience. Got exactly what I ordered at a fair price with excellent communications at every step of the process.”

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Posted 7 years ago

“I was very happy with the service i got from ewheels,”

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Posted 7 years ago

“Great product with very quick delivery 😎”

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Posted 7 years ago

“Received my ks14s wheel in excellent condition. I will have a fairly long learning curve, I fear, but can envision carefree cruising eventually. It is just too soon to know how quickly I may be able to ride. Have purchased knee, elbow and wrist protection and already had a helmet. Now all I need is the time, place and will to keep at it till su cess is achieved. Thanks, Jason, for the help in choosing this fine wheel.”

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Posted 7 years ago

“Nobody supports the EUC community like Jason and the eWheels team. He's gone above and beyond so many times for me I've lost count. Replacement parts, warranty work, and so much more. There is nobody in the US that supports his EUC customers anywhere close to Jason. Great job!”

Helpful Report

Posted 7 years ago

“I've purchased a KS-16S and a MSX from eWheels. In addition I bought a new shell for the KS-16S and new pedals since I heavily abused the wheel while learning. Outstanding service on all accounts! eWheels is very responsive and extremely helpful. Thank you!”

Helpful Report

Posted 7 years ago

“When I placed me order my wheel was on backorder but Jason kept me up to date as when he expected it to arrive and then shipped it out immediately. Much appreciated! When my wheel arrived I had issues with unlocking and I emailed Jason for help and he responded within 5 minutes. Awesome! He did this two more times for me until I got my wheel up and running. Great after the sale support, this is why I chose ewheels. Great all around experience and would definitely recommend them to anybody looking to purchase.”

Helpful Report

Posted 7 years ago

“ewheels was very informative on their products but one thing I noticed was that they need to intail what exactly comes in the box. When looking at the Dualtron Thunder portion I thought the different shock cartridges were included it did not say anywhere that it wasn't. Also my e-scooter came a bit damaged during shipping but ewheels and their technician was able to help me solve the issue promptly over the phone. Overall I am a satisfied customer and would do busy with them again.”

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Posted 7 years ago

“As I write this review, I have 702 km's/436 miles on this wonderful wheel. Zero problems, all fun. Jason made the purchase and delivery very easy. Thanks for your help. My second wheel purchase so far from ewheels. My third wheel will come from them as well.”

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Posted 7 years ago

“Bought a few EUCs from Ewheels and Jason has always been honest and taken the time to answer all my questions. I cant see myself buying from anyone else.”

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Posted 7 years ago

“I have purchased 3 wheels from ewheels. A king song ks14s, a v10f, and a king song ks18xl. And every time I have received the most top notch service. Since I have found this store, I only recommend going here to others and is the only place I want to use to get my wheels and parts”

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Posted 7 years ago

“Very responsive, sent email with expected delivery and received as stated.”

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Posted 7 years ago

“I've bought 2 wheels from ewheels now, and I don't see any reason to go anywhere else. They have a huge selection, they actually have those selections in stock, the prices are good, the specials and promotions are fantastic, the customer service is top notch, and delivery was fast and accurate. If you're looking to purchase a PEV then buying from ewheels is a no-brainer.”

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Posted 7 years ago

“Seems like they run a smooth business great product line and informative web site.”

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Posted 7 years ago

“Bought a V8 from Ewheels and a month after, I bought KS18L.. I’m new to EUC but fell in love with it right away. I also upgraded the pedal to the 18XL and I must say it’s so sweet.. Top notch service from Jason. Thanks, Ed”

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Posted 7 years ago

eWheels is rated 4.9 based on 3,941 reviews