ewheels Reviews

4.9 Rating 3,186 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,186 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 2nd May 2024
Kristian Jacobs
ewheels 5 star review on 1st May 2024
Michael Felicelli
ewheels 5 star review on 30th April 2024
Pablo Romero
ewheels 5 star review on 27th April 2024
Volodymyr Kazantsev
ewheels 5 star review on 27th April 2024
Volodymyr Kazantsev
ewheels 4 star review on 23rd April 2024
Nathaniel Dyer
ewheels 5 star review on 17th April 2024
Kevin Lyons
812
Anonymous
Anonymous  // 01/01/2019
5
Verified Buyer
The sales staff was immediately responsive to my email request for batch information and ensured I got my wheel from a desired shipment. The product arrived in excellent condition. It is reassuring to know all the positive service comments I’ve heard about eWheels in my research will be available to me if needed.
ewheels 5 star review on 5th January 2023
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Posted 1 year ago
5
Ralph Bucci
I was in the market for a new EUC (I come from the onewheel world) and had heard that Ewheels has a great reputation for both great products and great service. I am new to the EUC world and was very hesitant to drop $3200 on a wheel but after quite a bit of research and after quite a few email exchanges with Jason, I decided to go with the Begode Master with the Litech long range battery and I couldn't be happier!! Jason has been extremely patient with me and my questions and walked me through every step. I now have 60 miles on my wheel and I can't wait to see where my wheel takes me next!! 100% recommend Ewheels and if I ever have the need for another wheel (I have a V12 and an Mten3), I definitely will be calling the homies at Ewheels!!
ewheels 5 star review on 4th January 2023
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Posted 1 year ago
5
Theo Sherman
There's a lot of praise for eWheels on the internet. Fortunately, I haven't had to put their support to the test yet. My Inmotion V12 HT arrived quickly and all has been working as expected. I've ordered some additional parts from eWheels (seat and honeycomb pedals), cause their prices were significantly better than Amazon's even with shipping costs which eWheels decided to refund after ordering - I think the website charged for shipping accidentally. But IMO, their action to correct this without me bringing it to their attention speaks to their credibility as an honest business. I also feel more confident with my purchase from eWheels knowing that they've built a reputation for providing great customer service for the products they sell. I have 0 complaints and I intend to continue ordering from them in the future.
ewheels 5 star review on 30th December 2022
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Posted 1 year ago
5
Brad Bertels
I recently purchased the Inmotion V12HT for a Xmas present to myself. I shopped around a lot before the purchase and eWheels.com had the best price (Amazon, Eevee's, etc). I didn't know much about the company before the purchase so I was a little hesitant, but the communication/support I got before, during and after that purchase was excellent. Response time to all my questions was very fast. There was also a small gift from eWheels included in the box which was a total surprise. I haven't had the chance to ride the V12HT yet so not much I can review about that but so far 100% happy with my purchase. I would purchase from eWheels again.
ewheels 5 star review on 12th December 2022
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Posted 1 year ago
5
Verified Buyer
Four wheels and counting! Jason and team provides the best customer service around! I ordered the begode pedals for my RS19 because they're awesome on my Monster Pro. I'll be purchasing the Master Pro soon from Ewheels.
ewheels 5 star review on 21st November 2022
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Posted 1 year ago
5
Luke Vanhoy
I physically cannot go into more detail or explain to you enough in regards to how professional my experience with Ewheels and their customer service has been. Everything from the quality of communication, product and timeliness of all factors coming into one creates an exceptional company worthy of high praise. I look forward to doing more business with them and cannot thank them enough for being genuine human beings and taking good care of their patrons. Jason and Eric, you rock. - Luke V
ewheels 5 star review on 5th November 2022
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Posted 1 year ago
5
Verified Buyer
100% good 👍🏼
ewheels 5 star review on 3rd November 2022
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Posted 1 year ago
5
MIKE ANDREJKOVICS
eWheela is the only place I would ever buy an EUC from. I’ve purchased 3 wheels from Jason, and any time I’ve had an issue he’s gone above and beyond to help me out. He continues to support his wheels and customers beyond just the warranty period, and really cares about taking care of his customers. I really can’t recommend them enough. Here’s a cool pic of my most recent purchase from them, my trusty V11.
ewheels 5 star review on 18th October 2022
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Posted 1 year ago
5
Craig Anglesey
I ordered the inmotion v12 and it was delivered in a timely manner. The wheel was in great condition and has been an amazing wheel. I had one issue with the wheel, but it was resolved quickly with the help of customer service. The eWheels team answers concerns quickly through email. I will be ordering more wheels in the future from them!
ewheels 5 star review on 17th October 2022
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Posted 1 year ago
4
Jordan Jensen
My ks14s arrived 2 days early! Ewheels gets an A+ The Amazon pay option took 3 tries, and my attempts to download the manual from kingsong failed, and it took hours, and many attempts to finally get my wheel registered. Amazon gets a C, and kingsong gets an F on their customer support, but an A on their product.
ewheels 4 star review on 15th October 2022
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Posted 1 year ago
5
Ruben John
I bought my s18 from ewheels in 2022. I am so glad I bought it from ewheels. The questions were answered quickly. When I had trouble with a control board (my fault) they reaches to kingsong on my behalf and offered to send in a replacement. My next euc will also be an ewheels purchase. BTW The molicel version is a beast.
ewheels 5 star review on 22nd September 2022
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Posted 1 year ago
5
Randy Cappiello
My new Bronco Extreme arrived 2 days earlier then promised Flawless rite out of the box Prompt reply to my questions I recommend Ewheels to anyone in the market for a pev Jason and his team will def take care of you . Refreshing to see such a big company like Ewheels handling business and treating there customers like there a mom & pop store. Thankyou Ewheels
ewheels 5 star review on 2nd September 2022
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Posted 1 year ago
5
Justin Voros
Smooth ordering process, great customer service, friendly and knowledgeable team!
ewheels 5 star review on 30th August 2022
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Posted 1 year ago
5
Robert Rodriguez
I’ll start off by saying it’s one of the best companies hands-down that I’ve ever had the pleasure to do business with. when I first started gliding I Purchased my Tesla from ewheels great customer service fast delivery top-notch everything, then I upgraded last year and got my veteran Sherman from E wheels again nothing short of the first experience with this company great customer service amazing timing on their shipments..Anytime I have a question I email them and Eric, Jason or any staff member reply immediately..they’re very helpful they’re always there to give you hints technical support by phone or email and as always great choice of wheels that they have to select from. I’ve just pre-ordered my imotion V 13 from them And as long as I can glide and ride I will continue to do business with eWheels. Stay safe out there everyone.. @wheel_mob P.s. let’s not forget they give wrist guards for free 😎
ewheels 5 star review on 29th August 2022 ewheels 5 star review on 29th August 2022
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Posted 1 year ago
5
Darren Gray
Great company! Shipping was prompt and fast. Got my wheel (KS16S) in good functioning order and it’s been running great ever since. They are also quick to respond to emails and very informative if you have product questions.
ewheels 5 star review on 29th August 2022
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Posted 1 year ago
5
Harold Rushton
Ewheels is always helpful and responsive anytime I have a question. They are my go-to for anything EUC related. Both of my EUC's came from eWheels and I fully intend to buy my next wheel from them, when I am ready for another. Keep up the great week guys!!
ewheels 5 star review on 12th August 2022
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Posted 1 year ago
5
Verified Buyer
Very quick shipping even at the free level. Best place to buy in the US
ewheels 5 star review on 11th August 2022 ewheels 5 star review on 11th August 2022
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Posted 1 year ago
5
Richard Andrews
Responsive service team and prompt/considerate in all respects. They say a measure of good service is how the provider responds when things go wrong...i'm convinced ewheels has my back
ewheels 5 star review on 10th August 2022 ewheels 5 star review on 10th August 2022
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Posted 1 year ago
5
Verified Buyer
Ordering from Ewheels was amazing! They respond quickly and the King Song 18XL I received from them was in perfect condition! I’ve put almost 500 miles on it in like 11 days and I’ve had NO issues! I’ll be ordering more EUCs from Ewheels in no time! I would highly HIGHLY recommend them to anyone looking to get an EUC! Jason and the team at Ewheels are people you can trust!
ewheels 5 star review on 7th August 2022 ewheels 5 star review on 7th August 2022
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Posted 1 year ago
5
Scott Chew
Arrived promptly, carefully packaged with no damage, promotional extras protective cover and wrist guards included as promised. Received emails with shipping information. Everything you would like any online vendor to do!
ewheels 5 star review on 30th July 2022
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Posted 1 year ago
5
Linda Waterman
I have and will continue to purchase my wheels from eWheels. The customer support and quick response time is something I have come to enjoy.
ewheels 5 star review on 25th July 2022 ewheels 5 star review on 25th July 2022
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Posted 1 year ago
5
Eric Lasnier
I Wanted an RH HT and wanted it quickly so I called ewheels. The owner answered the phone personally ans within a few minutes everything was done and he shipped out my wheel “express” the same day. I was very impressed by the efficiency and speed of the service. 2 days later my wheel arriver (in Canada) 😊. Happy customer! Thank you Jason!
ewheels 5 star review on 21st July 2022
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Posted 1 year ago
5
Verified Buyer
They communicated promptly to try to help make the best of a bad situation. I ordered the v12-HT shortly after Inmotion experienced the "MOSFET issue", and while the wait time was not ideal, eWheels did a great job of keeping me apprised of the exact status of my order.
ewheels 5 star review on 13th July 2022
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Posted 1 year ago
5
Tyler Rowland
Fast delivery, even faster repair parts delivery. Got my v12 ht, and maybe my fault had valve stem damage, eWheels sent2 tubes and had them several days later. On my 2nd day of euc riding. Made it about 15 miles in grass on disc golf course this evening. Way easier than people make it sound.
ewheels 5 star review on 29th June 2022
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Posted 1 year ago
5
Verified Buyer
Prompt , friendly , understanding- willing to communicate over and above what would be considered “premier” in terms of service.
ewheels 5 star review on 27th June 2022 ewheels 5 star review on 27th June 2022
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Posted 1 year ago
5
John Mueller
EWheels was nothing short of amazing with their customer service, response time, transparency and dedication to the customer. I bought a Begode RS19 HS and they upgraded my battery to the safer version, upgraded pedals and a spare core since they determined the OEM version was unsat. I’ve had my wheel for 2 months now and been loving it. Absolutely recommend using them. Here’s a video of me enjoying my new wheel yesterday just south of Santa Barbara in California. https://youtu.be/fI0t2IKZl-I
ewheels 5 star review on 24th June 2022 ewheels 5 star review on 24th June 2022 ewheels 5 star review on 24th June 2022
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Posted 1 year ago
5
ZE HONG WANG
Staffs are super friendly to help with my special orders and provide all available options, it is great shopping experience with ewheels.
ewheels 5 star review on 24th June 2022 ewheels 5 star review on 24th June 2022
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Posted 1 year ago
5
Aaron Horvatits
Amazing customer service, very quick response times and Jason will take care of you right away. Great trustworthy company.
ewheels 5 star review on 23rd June 2022
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Posted 1 year ago
5
Steven Lesko
Wheel came within a week. Everything worked well. Definitely would buy from again. Item was shipped out right away!
ewheels 5 star review on 22nd June 2022
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Posted 1 year ago
5
Nicholas Crumbaker
Jason and The e-wheels team, we're great with updates and responses to all my questions as I pre-ordered the V12 HT, and accessories. I will continue to support their shop as I continue on my EUC journey. I'm very happy with my purchases so far especially because I know they stand by their warranties.
ewheels 5 star review on 20th June 2022
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Posted 1 year ago
ewheels is rated 4.9 based on 3,186 reviews