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ewheels Reviews

4.9 Rating 3,687 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,687 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
eWheels is the go-to electric wheel dealer in the US. They stock the most wheels. In the rare instance where you have an issue with a wheel, they will sort it out, even if it means replacing the entire control board.
Helpful Report
Posted 5 years ago
Ewheels was very helpful to me right out of the gate. They were very fast to get back to me when I needed to change the shipping information. I hope that the customer service stays as they are. So far so good!! Thanks ewheel.
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Posted 5 years ago
eWheels is the premiere EUC supplier and has provided me with excellent shopping experiences and value. I have purchased the King Song 14S and the Gotway MSuper X from eWheels and the products have arrived on-time and in excellent condition. The additional accessories that eWheels have included with each purchase provide additional value that cannot be matched anywhere else. eWheels is the only place I will purchase future wheels and accessories.
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Posted 5 years ago
Very helpful staff. Kingsong 16x.
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Posted 5 years ago
Definitely a very fun unicycle! Its fast, stable, and a head turner. My only complaint is that the led lights are advertised as being a much cleaner and a vibrant look. Unfortunately, that is not the case. Nevertheless I would definitely recommend this product to any body who likes the attention on them!
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Posted 5 years ago
Ok my order was delivered, finally i got confirmation, I wil give you 5 stars! Jason was very responsive to solve contact problems from my mail server side. Would i shop again in eWheels? definitively yes,
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Posted 5 years ago
They took care of an issue with the Dart that I was sent. Couldn't have gone better. The getting-started materials are great, and from my experience with customer service I have no doubt that they could help me out with any questions if I run into any more issues.
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Posted 5 years ago
My pre order and fulfillment to rcv the scooter all went very smoothly. Jason was so kind and helpful each step of the way. Merci Jason!!!
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Posted 5 years ago
I bought this to get me to and from work and so far I have had no issues. It rides very well and is easy to control and adjust gears. Great product!
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Posted 5 years ago
The eWheels customer service is probably the most responsive and quick to answer group I've worked with. Kept me up to date on status of my order and quickly answered all questions I had before and after delivery. Excellent group to work with..
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Posted 5 years ago
Customer service was awesome. Jason helped when FedEx lost my scooter. Great job
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Posted 5 years ago
Great selection, very helpful in sales and service
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Posted 5 years ago
Shipping was very quick, and the after-sale email and support was quick and full of useful tips for a first time EUC rider. I don't think I'd bother to look anywhere else for my next ride than eWheels.
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Posted 6 years ago
I love ewheels. I recommend it to everyone, good selection and good service. Being able to find replacement parts for something that is a thousand dollars is a tremendous thing.
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Posted 6 years ago
I continue to be happy with my experiences with eWheels. I've purchased 2 wheels plus many accessories and have been very pleased with the transactions. Jason is always very responsive and wants his customers to be highly satisfied. The quality of service you get with him will give you the peace of mind that you and your wheel are protected.
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Posted 6 years ago
I received my Turbowheel Lightning 5 days ago and have logged 70 + leisure miles on it. Initially, I was disappointed because the battery would not charge higher than 3 bars. Then I began going through the settings and realized I had the battery voltage set at 60v rather that 52v. Now my battery fully charges and no issue there. Then I was disappointed because the stem squeaked a lot while riding. Then I purchased a $4 tube of lithium grease and unclamped the stem. Then greased the heck out of all the parts that might have friction and the squeaking is gone. Everything works great. Single motor mood is cool and smooth. I was able to get to 26 mph on the straights and 12 mph up pretty steep hills. Now dual motor is a different animal. I am 6’-3” and I weight 235 lbs. I was able to get up to 36 mph on the straights and 25 mph up pretty steep hills. Dual motor is very powerful and a little jerky on initial take off, but I love it! I never felt unsafe at any speed. I would give the scooter a 10 out of 10 because it has now met all my expectations. Just remember to get some lithium grease for the stem and hold on tight when in dual motor mood because this thing pulls like crazy!!! I live in Washington DC and this scooter rocks thus far.
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Posted 6 years ago
Great customer service! I put a deposit down on 4 scooters. And as promised, I received an email on the day that they said they’d have the scooters available. I couldn’t complete my payment online, so I called and spoke with Jason. He was awesome! He helped me complete my purchase, as well as answer my endless list of newbie scooter questions. They were shipped promptly and have been having a blast on them ever since the day they arrived! I’d highly recommend ewheels as a company and for their product!
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Posted 6 years ago
ewheels has been amazing to work with. I purchased the KS16X and most recently the seat for the 16X. Jason and the staff have been very accommodating and are quick to exchange communication with you. I look forward to future dealings with ewheels. Erwin ThaBlackCobra
Helpful Report
Posted 6 years ago
I just discovered eWheels maybe a couple of months ago via researching the best eUnicycle for me. Jason @ eWheels was extremely helpful in helping me to make my decision. It basically boiled down to what would be able to support my weight - I'm close to about 6' @ 260lbs and obviously most of the entry level wheels wouldn't support that so it became a process of elimination search. It whittled down to a choice between the Kingsong 18XL and the upcoming (at the time) Kingsong 16X. I chose the 16X because it was the latest / newest and because most of the features it had in contrast to some of the similar wheels in the market along with the input of several comparisons made by those in the know. Then began the wait for release date. eWheels kept me updated on the release and even gave an opportunity for early release shipping which I took because I figured, having NEVER ridden a EUC before, I'd need to start learning as soon as possible! The wheel was shipped and received in days and I have to say that it has been one of the best purchase decisions I've ever made! I first saw a EUC in Paris a couple of years ago and was awestruck by the guy zipping by on a one wheeled device (in my mind, to and from work because my wife and I saw him around the same time on a couple of days) "What the heck is that?!" I thought and Google searched it after getting back to the states. I learned about it but didn't pursue because I live in Atlanta, GA and where in the heck would I ride something like that here? (Atlanta is a mostly Interstate heavy city with a lot of suburban outskirt cities) Fast forward a couple years and during a trip to D.C., my wife and I caught the Scooter craze after renting them from around the city and we just HAD to have our own, so endeavored to get a couple after returning home. Well one of us would get a scooter but the other would finally get the EUC he'd seen a couple years earlier. My wife bought a Nanbot 5 and I purchased the 16X mentioned earlier and after I learned how to stop falling (That only happened 3 times, I'm proud to say - twice in the same day though) I've ridden the wheel in quite a few areas despite Atlanta not being a big connected city like New York or most northern landscapes. I'm closer to 50 than to 40 and heavier than I should be but the 16X handles the challenge like a champ! The learning curve for riding isn't as terrifying as I initially thought it would be but I'm still learning - I'm even thinking about purchasing a second wheel just to have a back-up (from eWheels of course!) Like ANY purchase though, great customer service and information flow is key and Jason / eWheels has proven to be great at dispensing both.
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Posted 6 years ago
My new toy is what I call it. The best purchase I’ve ever made in 5 years and I wouldn’t change a thing. This scooter is a beast with power that continues for miles nonstop. Being the only thing you could want more is speed and with this toy the speed is perfect. Thank you ewheels for a great product.
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Posted 6 years ago
ewheels is rated 4.9 based on 3,687 reviews