eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,941 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 12th August 2026

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought two wheels through ewheels. They are very quick to respond with questions. I got my wheels quickly and right when they said I would. When one of the models I bought went on sale after I purchased it, they refunded the difference without my even asking. AFTER THE SALE! Amazing customer service. Truly. Other companies would do well to model their service after ewheels. So impressive. I highly recommend this company.”

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Posted 6 years ago

“Jason from ewheels is very attentive to his customers. A+”

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Posted 6 years ago

“Great customer service. I'll be buying from Jason again, no question.”

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Posted 6 years ago

“Great customer service. Jason always responds quickly.”

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Posted 6 years ago

“I own an 18xl also purchased from Jason, and wasn't sure what to expect with the 16x with similar specs. What can i say, in love all over again. No learning curve, 30 miles today, totally digging the new ride! Diffently has more snap then the 18xl and can toss it around much easier. New go to wheel! Thank you Jason and ewheels team for staying in touch and keeping me posted! Stay safe.”

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Posted 6 years ago

“ewheels is the best electric scooter online shop in the US. They offer fast shipping and their customer service is top notch. I get E-mails from Jason regarding important news for my KS16X time to time. I do feel that Jason really do care about his customers. Thank you”

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Posted 6 years ago

“Have you ever purchased an item and found missing parts or instructions of how to assemble or operate it? Well that won't happen if you purchase from eWheels. Jason is "Mr. eWheels" and knows them inside and out. He has been very patient with me when I couldn't figure out how to unlock my wheel for the first time (I didn't read the email throughly enough that he had sent me). That is service that I can't ignore and why I went back to eWheels for my second euc. Thanks Jason.”

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Posted 6 years ago

“The scooter market is a bit overwhelming, however I couldn't be happier with the customer service from Jason and the Ewheels team! Thanks for a great product and top notch support!”

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Posted 6 years ago

“Jason did an incredible job of getting the wheel to me. After numerous hurdles due to the Covid pandemic and Fed Ex, I can honestly say I’ve never seen this level of customer support. I’ll never get a wheel from anyone else!!!”

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Posted 6 years ago

“Jason has been outstanding in responding to questions relating to the scooter ever since it arrived. Always responds within the day. Would definitely recommend buying from ewheels.”

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Posted 6 years ago

“The folks at ewheels are great, I bought 3 Turbowheel Swifts and 1 Dualtron Thunder. Additionally I had some questions and Jason was quick to respond to all of them. That being said if you're looking to buy an electric scooter or bike ewheels is the place !!!”

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Posted 6 years ago

“Jason and the Ewheels team are AWESOME!! I had quite a few questions before I made my decision on who to purchase a scooter from, and Ewheels was there to answer all of them. They shipped my scooter the same day i ordered it as well!! I would say to all of you, looking to purchase an electric fun mobility transportation, STOP LOOKING ANYWHERE ELSE !! And buy it from Ewheels!! They are really the best company out there!! PERIOD!! THANK YOU JASON AND THANK YOU EWHEELS!!”

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Posted 6 years ago

“Best service they always answer my email. Product fits good as I expected.Doing business with them for over two years.”

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Posted 6 years ago

“Great and very prompt customer service at every transaction with this company. I go to them first before others when I have a question/concern or when considering a possible purchase. I highly encourage business with eWheels.”

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Posted 6 years ago

“Quick delivery. Products as described. One order I was charged for Fed -ex delivery at check out but they said it should be free so they refunded me the charge! Great business. Highly recommended! Have ordered 3 wheels from them so far. Also great communication with quick emails and tracking info, even during Covid 19 Pandemic!”

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Posted 6 years ago

“There's not too many businesses like this anymore! Service , support and honesty is second to none in my opinion. Thank you Jason for running such a good shop!!!”

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Posted 6 years ago

“Ewheels has a great selection of quality vehicles and a knowledgeable staff. Getting through and talking with someone was easy. Scooter arrived missing some parts, however. I had to wait for them to send me missing pieces, which was a let down. Other than that, pretty good.”

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Posted 6 years ago

“Customer service from Jason at ewheels was exceptional! Shipping was super fast and when I had a problem with the app , Jason helped and got me going quick . I’m 100% satisfied with my purchase .”

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Posted 6 years ago

“Jason from eWheels was extremely helpful. I had shipping issues due to my working schedule and not wanting my device to be stolen. He immediately recommended a great solution while still providing me a convenient and easy way to secure my device and receive it securely. Also, he responds to emails fast and professionally. thnks a million Jason!”

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Posted 6 years ago

“Fast shipping, great communication, great product. Thanks!”

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Posted 6 years ago

eWheels is rated 4.9 based on 3,941 reviews