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ewheels Reviews

4.9 Rating 3,603 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,603 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th May 2025
Ahmed Thompson
ewheels 5 star review on 5th May 2025
Ralph Bucci
ewheels 5 star review on 2nd May 2025
Clayton Park
ewheels 5 star review on 2nd May 2025
Clayton Park
ewheels 5 star review on 1st May 2025
Tre Martin
ewheels 5 star review on 1st May 2025
Tre Martin
ewheels 5 star review on 1st May 2025
Tre Martin
921
Anonymous
Anonymous  // 01/01/2019
Excellent customer service and communication. Fast shipping. Great pricing. Awesome promotional deals. Can't go wrong!
Helpful Report
Posted 1 year ago
Happy to see this review come through! We always try to provide bonuses when we can. Glad you were satisfied with the service provided by our team. Don't hesitate to reach out if you need anything.
Posted 1 year ago
Exceptional customer service from eWheels! They were incredibly timely in addressing my concerns and even went above and beyond by shipping a replacement part before receiving the faulty one. Their proactive approach ensured I had the necessary item precisely when I needed it. Highly recommend!
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Posted 1 year ago
Glad we could help with your S22 slider kit issues. We always try our best to be prompt, and to provide the best service we can. We had to make sure you received the correct parts! Hope the operation goes well, let us know if you need anything else.
Posted 1 year ago
A few problems actually: I ordered the street tire, it came with the knobby. This unicycle has a solid axle, the threads on the motor wire side are stripped. It is possible that I stripped them, but I don't think so. I used thread locker and a shop press to hold it tight while it dried. It is working for now, but I don't trust it. I may use some kind of epoxy and then re-thread the axle. Everything else is in great shape.
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Posted 1 year ago
Sorry to hear about those issues, but the Commander listed on the website is only available in a knobby tire. The only purchase selections for the machine are for the motor type, not the tire. In any case, we're glad the rest of the machine is in good shape. Thank you for bringing this to our attention, and for the 5-Star review!
Posted 1 year ago
Absolutely with out a doubt the very best customer service I have experienced from any company. It is no surprise that they are the number one company selling EUCs. From communication, to going above and beyond for my grandson and me. When anyone asks us where the wheel came from eWheels will always be the answer. Thank you Eric & Jason
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Posted 1 year ago
Great footage of the A2 in action! Glad you and your grandson are enjoying this awesome machine. We're always here to help, so feel free to reach out to us at any time. We're overjoyed to meet and exceed your expectations, our goal is to fully help and assist our customers. If that results in us being the #1 EUC company, then so be it!
Posted 1 year ago
I wanted to wait a short while before I wrote my review. I wanted to make sure that I was enjoying the experience. I bought my first EUC from eWheels. It was a great experience. The v11 arrived quickly and in perfect shape. The price was comparable to other brands but eWheels kicked in some free accessories. The customer service team at eWheels was quick in answering my emails prior to the EUC arrival. That made me feel good. I had just put 2K on a product from a company I had never done business with. So responsiveness mattered.
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Posted 1 year ago
Totally makes sense to wait before sending a review...We're glad you did because it sounds like you're thoroughly enjoying the V11 and the bonus accessories. We always try to be prompt, we understand the need and expectation of being responsive to customers. We make sure to provide excellent service before, during, and after the purchase! Feel free to reach out if you need anything.
Posted 1 year ago
Best EUC shop!
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Posted 1 year ago
Thanks for your kind words, we just try our best. Hope you're enjoying the V12 and the bonus goodies!
Posted 1 year ago
I bought a euc but unfortunately it had some major issues from the start. Once I returned it they said that they didn’t see anything wrong with the wheel-WRONG!! Also they said I won’t be receiving any discounts like they are giving out to everyone else because they had to eat the cost of getting the DEFECTIVE wheel returned back to them! I say if you send out wheels that are junk you SHOULD eat the cost of having it returned back!! I will not be purchasing any products from E-Wheels anymore!
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Posted 1 year ago
Good service and very fun
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Posted 1 year ago
Thank you for this glowing 5-Star review! The A2 is a great starter wheel. Glad we could meet and exceed your expectations.
Posted 1 year ago
You don't find customer service this good in pretty much any other industry. eWheels is responsive, informative, eager and easy-going. Other riders regularly talk about how delighted and surprised they are when they contact eWheels support. I've worked with them to keep myself and other riders riding for 4 years and they've been a delight.
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Posted 1 year ago
Wow, it's already been 4 years, time flies! We're glad to see this review, and for the lasting partnership we've had over the years. We always try our best for our customers, it really just depends if they're receptive to the support. Here's to many more years down the road, we'll continue to provide excellent service to all.
Posted 1 year ago
Great shipping time, no prodcut damage , this is my first wheel{although its 80 pounds) was a dumb decision on my part but I've managed to learn alot withing 3 days at around 30minutes. But great service, response, time,packing and 10/10 overall.
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Posted 1 year ago
First off a big shout out to the folks at eWheels, they've always been super professional (and patient) providing superior service and communication. Now, the EB Mini, this is what I call a "kitchen sink" wheel, meaning they've thrown everything at it except the kitchen sink, great battery, fantastic suspension, awesome pedals and VERY robust build quality, I can't think of anything that could have been done better. Power and stability are great, I did have reservations with the small'ish wheel diameter but find it surprisingly stable at speed, I'm not a speed demon but have seen 30+ mph a few times and the wheel was rock solid. Very happy with my purchase! Oh, street tire on mine is perfect, glad I went with it!!
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Posted 1 year ago
The no name pads that i ordered from e-wheels is a revelation. Ok got the Leaperkin Patton as an upgrade from ks18 due to the rave reviews from yrysted riders on y tube. So i got it and it came with dealers stock pads. And just not getting the vibe these riders are taving about. I suspected that the stock pads is one of culprits and the high pedal location and not my riding skills no way- i paid huge amount of mulah for this to be pilot error. No way. Anyways the pads i ordered got here couple of days ago and the way it feels is definitely going to make a difference. My lowering of the pedal i ordered from Another dealer and should be here soon. Pilot out joeyclaroguinto@gmail.com
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Posted 1 year ago
Initially ordered one pre-release wheel and changed it mid-order without any issues (v13 to Lynx.) Jason & Eric were not only accommodating, they helped me by answering a few configuration questions that I had being this was my first eWheel. I was extremely impressed with their responsiveness and willingness to engage. They proactively kept us apprised of the logistical details and minor issues, and had my wheel shipped nearly instantly upon customs clearance. I will say they were extremely helpful with the little things, anticipating instructions, additional tubes for the tube-less variants, etc. The only criticism I have is that they provided all but one of the Allen wrenches for the seat assembly; otherwise, it was absolutely the best customer experience I’ve ever had, period.
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Posted 1 year ago
EWheels is great! Since discovering electric unicycles last year, I have purchased seven of them. The last two of them have been from Ewheels. Ewheels is hands-down better than all the other distributors I have purchased from.
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Posted 1 year ago
EWheels is very trustworthy and it was a pleasure doing business
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Posted 1 year ago
I recently purchased an Mten 4 from eWheels.com and I have to say, it's been an absolute delight! From the moment I placed my order to the day it arrived at my doorstep, eWheels.com has been nothing short of amazing. Let's talk about the Mten 4 itself. Wow! This little guy exceeded all my expectations. Its sleek design, powerful motor, and top-notch maneuverability have made learning to ride an electric unicycle an absolute blast. I've been practicing daily and each ride brings me more joy than the last. But what really made my experience stand out was the exceptional customer service. Shoutout to Jason, the awesome representative who reached out to me about getting a cover for my Mten 4. His attention to detail and genuine care for my satisfaction were truly impressive. It's nice to see that eWheels.com not only delivers great products but also goes the extra mile to address any concerns or improvements. In fact, the cover he offered addressed one of the issues I saw in a review of the Mten 4, which was its comfort. Overall, my experience with eWheels.com has been awesome. From the quality of their products to their outstanding customer service, they have exceeded my expectations on every level. I would wholeheartedly recommend eWheels.com to anyone in search of high-quality electric unicycles and unparalleled customer support. Keep up the fantastic work!
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Posted 1 year ago
E wheels is hands-down one of the best companies I’ve ever done sales and purchasing interaction with. The gentleman I’ve worked with is Eric I also work with another gentleman name Jason both of them are so on point very polite insanely fast in responding to any customer concerns or purchases and super knowledgeable about their products. You just don’t find business people like this anymore and I’m so grateful to have them as my unicycle retailer.
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Posted 1 year ago
My first time purchasing through eWheels and I must say, they're customer service is excellent!! Jason, was very helpful and responded promptly to my concerns.
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Posted 1 year ago
eWheels Team, especially Jason, have always been my go-to for buying electric unicycles for their superior customer suuport and communication. They've always gotten back to me with all my inquiries in a very timely manner and always strived to solve all matters that arised. Thank you Jason & Team! Keep up the amazing work you're doing! - mo_euc
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Posted 1 year ago
Great to see this review come through! We always do our best to be prompt, and fully communicate our capabilities. Hope you're doing well and riding safe out there with your Patton.
Posted 1 year ago
I ordered $300 worth of items they they mistakenly put sign on delivery and messed up my address. I dropped everything three days in a row to get this package. Have driven an hour each way two days in a row to go pick it up and I still don’t have the package. I don’t think I will ever deal with E wheels again especially with the lack of service/solutions have gotten from their customer service team.
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Posted 1 year ago
Thanks for the feedback. 1) Fedex automatically requires a signature if the value is over $300 2) We communicated that we could hold the package at the nearest location, did not receive a response 3) Fedex had failed to deliver twice, not three times 4) Made several attempts to work with you for delivery options, but between the Fedex standard procedures & not receiving responses to our messages/calsl, makes for an impossible situation
Posted 1 year ago
ewheels is rated 4.9 based on 3,603 reviews