ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,797 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,797 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

ewheels 5 star review on 20th February 2026

952

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is my opinion the service that I've received from Nick and Jason is exceptional. I purchased a replacement charger for my scooter.They were able to get it to me promptly when everyone else was months out. Communication is exceptional. They have answered all of my question during the process of repairing my scooter ( charger is just one issue ). They have went above and beyond and I can't express my gratitude.”

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Posted 6 months ago

“Got my first wheel (Veteran Lynx) here at eWheels, was in the bit of a rush for a work trip, but Jason here at eWheels managed to get it delivered to me in Pittsburgh PA within a week, that was awesome, love my new wheel. Big thanks to eWheels and Jason particularly for providing the great customer service”

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Posted 6 months ago

“I had the best possible experience with this company that you could probably ever have with any company. Not only did the owner help me diagnose which parts I needed to be repaired but he helped get them to me as soon as possible at a very fair price which helped me get back on the road a lot quicker than I anticipated! Because of the great customer service I’m most likely gonna be a lifelong customer and I would recommend them to anyone!!!”

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Posted 6 months ago

“What ever I need ewheels always comes through Fast and easy.”

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Posted 6 months ago

“The charger works great thank-you jason I've been buying from ewheels for years and excellent customer service .”

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Posted 6 months ago

“As always shipped fast. Love the great customer service”

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Posted 6 months ago

“The website is the easiest one to use and select your options on and the customer service is great. The wheel i got is a absolute blast and I think it's been tested to the limits and it is doing great still.”

ewheels 5 star review on 24th August 2025

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Posted 6 months ago

“Jason and crew are the best in the industry. I deal with PEV manufacturers and resellers from all over the globe, Ewheels is consistently multiple tiers above the rest. Where other companies would string you along for weeks asking for videos and waiting to hear back from a "technician", Ewheels will just reply to you with the tracking number for the parts that you need. The upfront cost can be a little bit more expensive, but it more than covers the amazing customer service and product support that you get once you've actually spent your money with them.”

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Posted 6 months ago

“The team at Ewheels is super helpful in providing support and troubleshooting issues. Response times and customer service clearly matter to them. I will continue to go to them first for my PEV needs.”

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Posted 6 months ago

“Great customer service, you don’t find better.”

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Posted 6 months ago

“Oh boy, we’ve had a few wheels over the past few years. Ewheels has been at the center. The fist time I needed help I was directed to “Jason @ eWheels” and couldn’t have been happier with the service I received. Every time something happened they would be right there offering help, didn’t matter who answered the email, Jason, Nick, Bruce, they were always right there, not just to sell but to help. They have done so much for us, up until now every wheel I’ve purchased was second hand. Now we are the new owners of a pair of Lynx! I’m so excited, one of the boxes were shipped from them and one from one of their service centers, this one was so tore up I was worried but it was packed so well there were no issues at all, just ugly cardboard. I really couldn’t be happier with their service. Thanks to all of you at eWheels!”

ewheels 5 star review on 13th August 2025

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Posted 6 months ago

“Amazing service. They always reply back to help you with the issue. And if you can't solve it bring it in to them they will take care of you. A Nick this should be y'all slogan like you told me. We gotta to keep you rolling!”

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Posted 6 months ago

“Ewheels was awesome, supporting me through my purchase and some problems I had getting started. I can always expect them to communicate and help work things out.”

ewheels 5 star review on 10th August 2025

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Posted 6 months ago

“The Nosfet Aero and Apex wheels have been great. EWheels service and response, as usual, is fantastic. The only issue besides the apex charger not working at all after 4 partial charges, is the tire on the Apex seems to spin up and be untrue. It doesn’t seem like a bead issue and the rim doesn’t appear to be bent. Not sure if it is the way the tire was molded/made or if it is another issue. Hard to describe without a video.. Anyway, it’s minor, but for the price point and being a one tire machine, something that should have been quality checked before shipping. It really doesn’t cause much of an handling issue until around 30mph. From 35mph to 45mph, it quickly gets into some type of resonance that is something I don’t want to push past. I’m off to send an email to see what can be done to get a replacement charger as my Aero and Sherman chargers are both different connectors. The stock Apex charger which failed to power on has a QC sticker on it, but, I have my doubts about that lol. To end on positive note, the wheels are really feature rich and the options to dial them in is they way every new wheel should be. IMO, the Apex should come standard with the optional seat/trolly. ✌🏼☀️ Steve Evans”

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Posted 6 months ago

“Everything went as it should good business will do business again with this company”

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Posted 6 months ago

“I've been getting my parts from eWheels for years and I'm very satisfied with their quick and personable service. The same reliable people answer questions quickly and get you taken care of for reasonable prices and very fast delivery. As much as the EUC culture has exploded in past years, the staff at eWheels are still personally vested in their customers' satisfaction. This is rare!”

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Posted 6 months ago

“The customer support has an amazing response time and step by step instructions to help me identify and replace my brake parts. I was able to get a invoice for the part that I needed next day and delivered in less than a week. Fantastic job.”

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Posted 6 months ago

“First EUC, no experience, 24 mile first day. I can’t speak to the torque or top speed on the Lynx, but I was cruising at 20-30 mph and had no crashes at speed. It’s heavy and a little squirrelly for a new rider, but if you’re worried about picking your ultimate wheel as your first wheel, as I was, I say go for it. For context, I’m a skier, snowboarder and eSk8 rider, and something lighter would be easier to learn on for sure.”

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Posted 6 months ago

“Fast shipping great products. Tha ks again as always!”

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Posted 6 months ago

“I received my wheel within 5 business days, the wheel was packed perfectly, emails were sent with startup information, the wheel was given upgrades at no charge, and they've been super helpful with any questions I've had. Ill definitely shop here in the future for the comfort of having excellent customer service with my purchase.”

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Posted 6 months ago

ewheels is rated 4.9 based on 3,797 reviews