Login
Start Free Trial Are you a business? Click Here

ewheels Reviews

4.9 Rating 3,656 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,656 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 12th June 2025
Anonymous
ewheels 5 star review on 7th May 2025
Ahmed Thompson
ewheels 5 star review on 5th May 2025
Ralph Bucci
ewheels 5 star review on 2nd May 2025
Clayton Park
ewheels 5 star review on 2nd May 2025
Clayton Park
924
Anonymous
Anonymous  // 01/01/2019
Ewheels, as always goes above and beyond with there customer service and detail to knowing what a customer is looking for and needing. And William is the man .
ewheels 5 star review on 21st February 2022
Helpful Report
Posted 3 years ago
Great service- fast shipping and quick to reply to questions
Helpful Report
Posted 3 years ago
Got a V8S in November 2021 - first-ever wheel. A few weeks later, I managed to bang it up pretty good. I was fine - helmet, wrist guards, shin guards and motorcycle jacket - but the wheel had two shattered shell halves and a bent wheel rim. Ewheels promptly provided me with the replacement parts I needed from a return unit for quite a reasonable price, and was very helpful with information about bolt torques, etc. for reassembly. The only delay was waiting on the return unit. (They'd just been the victms of a warehouse fire, so no spares on-hand at the moment I trash my wheel, natch.) Very satisfied; loving the V8S, too.
Helpful Report
Posted 3 years ago
Very responsive and courteous with all questions/concerns. Trustworthy seller.
Helpful Report
Posted 3 years ago
I am a 54 year old eccentic Grandma. I've always had a secret desire to ride a unicycle & learn to juggle. Thanks to eWheels, I am halfway there. The eWheels team is fast with responses and even called me to explain the smart phone applications. I was leery about having an app but they explained how the app is only required to unlock the wheel after shipping. In my third week of Unicycle practice riding my axil jammed. They did the troubleshooting & solved my problem at no extra charge. I am pleased with eWheel & the friendly, helpful, prompt, service. I love my KS14D. It is just the right size for me. I have taken two significant tumbles in my one month of ownership. Grandma says, "Gear Up!" Because you never know which direction you might go when you inevitably lose your balance. But it is so fun! It's like floating on a cloud. EWheel reps can get you going. What are you waiting for? See you at the park.
Helpful Report
Posted 3 years ago
My first time dealing with Ewheels,had an issue with the steering damper,they are sending me a replacement,all in all everything went well with ordering to delivery!
ewheels 5 star review on 16th February 2022
Helpful Report
Posted 3 years ago
I picked eWheels (and Jason) as my retailer of choice after hearing stories from the forums and facebook groups about their customer service. Only a month after receiving my InMotion V12, I had an issue with the wheel completely reseting itself and wiping the serial number internally. Jason was quick to respond and get me in touch with a representative from the manufacturer so I could get that addressed. Shortly after, another buddy of mine who purchased his V12 at the same time as me, had his MOSFETs burn out after hitting some stairs at low speed. Jason once again was prompt in his reply and in sending a return shipping label for the broken controller. Buying these expensive electronic toys from China, I'm convinced you need someone on your side here in the US to handle customer service and support. eWheels should be near the top of your list in considering shops.
Helpful Report
Posted 3 years ago
This was my first wheel purchase and I had questions about the wheel I was interested in and the pre-order process. They were very accommodating and respone time was great which made me feel comfortable doing business with ewheels. My official choice for all my wheel needs. Thanks again!
ewheels 5 star review on 16th February 2022
Helpful Report
Posted 3 years ago
Haven't tried out the unicycle yet, however, the customer service is excellent, very helpful and quick response. No delay on shipping and important info given either prompt or not prompt
Helpful Report
Posted 3 years ago
Ewheels consistently has the best customer service! I've ordered multiple wheels from them and they have promptly responded to every question and taken care of me. Excellent!
Helpful Report
Posted 3 years ago
Pre-sale support was great. They suggested alternatives based on my stated skill. V8s was picked up by FedEx the day after it was ordered.
Helpful Report
Posted 3 years ago
Excellent experience. All email question were responded to very quickly. Shipping of my scooter was very quick and on time!! Loving my Vsett 8 so far! Thank you eWheels!
Helpful Report
Posted 3 years ago
Very responsive to my order. Lots of communication. Would definitely buy from ewheels again. But…then there’s FedEx…
Helpful Report
Posted 3 years ago
eWheels has great customer service. Their response time is very quick, like within an hour. Very approachable organization. They are willing to work with you and explain everything.
Helpful Report
Posted 3 years ago
Would give this company more than 5 stars if I could. I inquired on two different wheels through their website and was contacted almost immediately by William who answered all of my questions and concerns. I ended up purchasing the EX.N. It shipped within hours and arrived earlier than scheduled. The wheel itself is amazing, although still learning, it surpasses my expectations. Hands down the best customer service out there, they came highly recommended and I experienced why. Would purchase through them again.
Helpful Report
Posted 3 years ago
Jason & eWheels are a true pillar of the EUC community.
Helpful Report
Posted 3 years ago
Best uniwheel and personal electric vehicle provider in the states. Jason goes above and beyond to take care of his customers. I will continue to recommend ewheels over any other dealer!
Helpful Report
Posted 3 years ago
So I was looking at the RS and had a few questions. I emailed eWheels and they got back to me with all the answers plus photos, mind you this was the every next day. The service was phenomenal to say the least. At purchase the PayPal link was acting screwy, I called eWheels and we got it handled over the phone. My RS came 5 days later and the rest is history. Solid wheel, solid support and I will more than likely buy my next wheel through this company.
ewheels 5 star review on 10th February 2022
Helpful Report
Posted 3 years ago
I've purchased 12 wheels from Jason and the E-wheels team over the last 4 years and my experience has been nothing short of excellent. There's nobody else I trust this much to stand behind what they do.
Helpful Report
Posted 3 years ago
So far no problems I have two I have The Veteran Sherman and I have The Veteran Abrams and they both work perfectly five stars
Helpful Report
Posted 3 years ago
ewheels is rated 4.9 based on 3,656 reviews